Ikona (I.T.) Ltd, Cardiff (2026)

11/02/2026

Flotek Partner Portal is Live!

Built for Partners, improved with Partners. The aim is simple: make it easier to get what you need from us day-to-day, in one secure place. Then help us make it better.

In the portal you can:
• Log and track tickets (and see progress)
• Access billing info
• Use the knowledgebase for quick answers
• Access resources
• Tap into 850+ short learning videos, including Copilot
• Submit onboarding/offboarding and change requests via the new Form Centre

We’re marking launch day properly in the office this week (cake and banners included), but the real win is the new Partner experience this creates. It will help simplify your life with us.

Read the blog here for a full overview: https://buff.ly/xWU3h0m

If you’re a Partner and want a quick tour or help with access, drop us a message, or email: [email protected].

10/02/2026

🌟 National Apprenticeship Week at Flotek! 🌟

At Flotek, we are committed to providing the best opportunities for professional and personal growth. Our apprenticeship programs are designed to empower individuals, helping them to develop their skills and achieve their career goals.

In this special video, hear from Malcolm, our Group Managing Director, and Ifzal, our Customer Technical Support Apprentice, as they share their insights and experiences.

Malcolm discusses our dedication to nurturing talent, while Ifzal offers his perspective on the apprenticeship journey so far.

Join us in celebrating the incredible contributions of our latest apprentice and the bright future ahead! 🚀

👉 Interested in Joining the Purple Army? Get in touch : https://buff.ly/3Wxgmkn

06/02/2026

Our team put in another brilliant effort recently, migrating an on premise server to Microsoft 365 cloud. It involved six engineers – three per site – and 40+ end users.

The Trustpilot review we’ve had off the back of it this week makes it all worthwhile:

⭑⭑⭑⭑⭑

Thoroughly recommended !

The project went extremely smooth, from the planning stages (with Michael) to implementation and after service.

Chris (our project manager) was fantastic, and assisted us all the way from start to finish.
He informed us every step of the way what was happening in the background, and that on the day of the installation we would not be inconvenienced or have any interruptions in our business day-to-day.

The three staff members that implemented the installation (James, Tom and Chris) were really amazing – professional, lovely, courteous and helpful. We couldn't have had a better installation.

I can't recommend Flotek enough!

– Debra, Supervisor, Arthur Llewellyn Jenkins

⭑⭑⭑⭑⭑

If cloud is on your radar, our door’s open. Even if you’re just at the ‘should we?’ stage, we’re happy to help you figure out the right next step.

04/02/2026

🌟 Transforming Your Microsoft 365 Security 🔒💻

Ensure robust protection for your business with enhanced Microsoft 365 security measures! 🚀 Safeguard your data and operations with a comprehensive setup that integrates seamlessly with your existing IT infrastructure.

Discover the key benefits:

✅ Advanced Threat Protection: Shield your organisation from evolving cyber threats with cutting-edge security features.

✅ Data Encryption: Secure sensitive information with robust encryption protocols, ensuring confidentiality and compliance.

✅ Identity and Access Management: Manage user identities and access rights efficiently to prevent unauthorised entry and data breaches.

What will you be able to achieve? You will transform your security framework for your Microsoft 365!

Learn more about how these enhancements can benefit your business and partner with Flotek for expert implementation: https://buff.ly/3QfhMzY

29/01/2026

🌟 Master Microsoft 365 with Expert Training! 📚💻

Empower your team with comprehensive Microsoft 365 training to maximise productivity and efficiency!

🚀 Equip your workforce with the skills and knowledge to leverage the full potential of Microsoft's powerful suite of tools.

Discover the advantages:

✅ Enhanced Productivity: Learn tips and tricks to streamline tasks and workflows using Microsoft 365 applications.

✅ Improved Collaboration: Foster effective teamwork with communication and collaboration features like Teams and SharePoint.

✅ Advanced Skills: Gain proficiency in utilising advanced features for data analysis, project management, and more.

What can your business achieve? Transforming operations! Explore our training programs and partner with Flotek to empower your team for success:

👉 Learn More: https://buff.ly/3EELXJV

27/01/2026

🛡️ Data Privacy Weeks Tips from Flotek 🛡️

Flotek wants you to stay safe online! During Data Week, here are some essential tips to protect both your business and personal information:

✅ Review Your Privacy Settings: Regularly update the privacy settings on your social media, apps, and devices to ensure you're sharing info only with trusted parties.

✅ Enable Two-Factor Authentication (2FA): Add an extra layer of security by enabling 2FA, which requires a second form of verification in addition to your password.

✅ Use Strong, Unique Passwords: Create strong, unique passwords for each account. Consider using a password manager to keep track of them.

✅ Be Mindful of Sharing: Limit the amount of personal information you share online. Think twice before posting details like your location, birthdate, or other sensitive information.

✅ Educate Your Family: Teach your family members, especially children, about the importance of keeping personal details private and being cautious online.

For more detailed information and additional tips on how to protect yourself online, visit our cyber security page: https://buff.ly/3OTFmzw

27/01/2026

Security Awareness Training Webinar: January 29th

Every day in the UK, around 35,000 suspicious emails get reported to the National Cyber Security Centre. That’s just the ones people spot and flag.

The real number hitting inboxes is far higher.

So here’s an honest question: if an unexpected email lands in your team’s inbox, do they know which links are safe to click, and which ones are a trap?

Not knowing can cost you far more than a bit of disruption: time, money, and reputation.

Email is still one of the most common entry points for cyber attacks. Most businesses rely on their people to catch the warning signs, but very few give them training that actually builds confidence.

That’s why we’re running a free Security Awareness Training webinar, hosted by our CEO, Jay Ball, on Thursday January 29th at 10am.

What you’ll learn

• Practical ways to recognise risky emails (without second-guessing everything)
• Expert insight from an experienced technical support engineer
• Real examples, plus live Q&A

Why it matters

Better awareness means fewer risks. Your team feel more confident, and your business becomes much harder to breach.

Take action now

Cyber criminals do not wait, and neither should we. Give your team the knowledge they need to protect your business.

Register using the link below.

https://buff.ly/iKUsd33

21/01/2026

Secure Your Business This Season with Managed IT

The holidays are hectic, don’t let tech troubles slow you down. Here’s how Managed IT keeps your systems safe and running smoothly:

• 24/7 monitoring—spot issues before they disrupt your business
• Proactive maintenance—keep systems updated and optimized
• Robust security—protect against cyber threats and data breaches
• Scalable solutions—adapt as your business grows
• Expert support—get help when you need it, without the stress

The result? Reliable systems, stronger security, and peace of mind for your team.

Learn more: https://www.flotek.io/how-we-help/solutions/managed-it-support

20/01/2026

🚀 Is your estate agency held back by outdated tech?🚀

Wrights started in 2023 as a lettings agency and quickly became a trusted name across South Wales. But rapid growth exposed tech gaps: clunky comms, risky domain migration, and no in-house IT support.

Here’s how Flotek helped unlock their potential:

✅ Microsoft 365 & Teams Voice, streamlined, professional communication
✅ Domain migration, completed in under an hour, stress-free
✅ Always-on IT support, fast fixes, no downtime
✅ Flo Protect, 24/7 cyber security and compliance confidence

📈 The Result? A future-ready estate agency with secure systems, smooth operations, and zero tech distractions.

👉 Read the full case study: https://buff.ly/a49HBqn

16/01/2026

Build apps and automate workflows in minutes with Microsoft 365 Copilot

Microsoft has introduced powerful new Copilot capabilities that make building apps and automating tasks easier inside your Microsoft 365 environment.

A few headline takeaways:
• App Builder: Create dashboards, calculators, and interactive tools in minutes—no database setup required.
• Workflows Agent: Automate tasks like sending reminders, managing calendars, and posting updates across Teams, Outlook, SharePoint, and more.
• Copilot Studio: Build lightweight productivity agents grounded in your work, with the option to scale to enterprise-level solutions.

These tools are designed to help businesses streamline processes, enhance collaboration, and keep pace with changes while maintaining compliance and security.

Why this matters:
– No coding headaches—just describe what you need and Copilot builds it.
– Everything is secure, compliant, and integrated with Microsoft 365.
– Perfect for teams looking to streamline processes and boost productivity fast.

If you’d like, the Flotek team can help you explore these new tools and start building apps and workflows that transform the way you work.

Explore more with Flotek and get in touch with one of our team, or read the full blog here.

Contact us: https://buff.ly/8eues5X

Blog: https://buff.ly/f0fe0Fe

14/01/2026

🔒 Keep Your Online Space Safe and Back Up Your Microsoft 365! 🔒

⏳ We all depend on the smooth operation of Microsoft 365 through the cloud. But what if something goes wrong? Mistakes, security breaches, or even system errors can lead to the loss of crucial documents and data, which could be a huge setback!

🛡️ But don't worry, there's an easy fix - back up your Microsoft 365! By choosing to actively protect your data, you'll rest easy knowing you're ready for anything unexpected that might come your way.

Here's why backing up is essential:

✅ Guards against accidental deletions
✅ Shields from online dangers
✅ Meets legal and compliance needs
✅ Allows for easy data recovery
✅ Ensures data is kept safe over time

🔐 Backups are your digital safety net. Before trouble hits, be proactive and secure your Microsoft 365 data!

👉 Find out more on our Webpage: https://buff.ly/3QfhMzY

12/01/2026

Big news for businesses under 300 employees!

Microsoft has launched Microsoft 365 Copilot Business, making AI-powered productivity tools more accessible and affordable for small and medium businesses.

Previously, Copilot was only available under enterprise pricing, which put it out of reach for many SMBs. That has now changed with Copilot Business, which brings the same powerful features to organisations of all sizes, helping you:

• Create documents and presentations in minutes

• Analyse data and generate reports effortlessly

• Automate repetitive tasks and free up time for growth

Getting started is simple:

• Email [email protected] and we’ll add the licences to your account within 24 hours.

• Log in to our Partner Portal for quick training, with under-three-minute videos or watch our latest Webinar On Demand session by Jay on using Copilot across all Microsoft apps.

Ready to level up your productivity? Read the full blog here.

https://buff.ly/3c0uhD3

Ikona (I.T.) Ltd

11/02/2026

10/02/2026

06/02/2026

04/02/2026

29/01/2026

27/01/2026

27/01/2026

21/01/2026

20/01/2026

16/01/2026

14/01/2026

12/01/2026

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