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21/04/2026
20/04/2026

No words

🤯 READ THIS! 🤯It gets worse by the day,  security team were incentivised on fining me and my business for their incompet...
19/04/2026

🤯 READ THIS! 🤯

It gets worse by the day, security team were incentivised on fining me and my business for their incompetent systems and processes.

The same people that were sent to ‘investigate’ the endless f**k ups that this company created. They were chasing a KPI as my life was shattered and at risk!

All while my wife was left to pick up the pieces as I couldn’t face day to day life. Whilst I cried on the school run. Whilst I looked into life insurance policies in the event I couldn’t make it….

I was a target 🎯

Unreal….

02/04/2026

We are the - and we've finally had Vodafone admit to something!

Last week, within the exchange of legal documents, a significant point emerged.

Vodafone has accepted that it charged franchisees rent on stores during periods when it had negotiated rent-free arrangements with the head landlord, retaining the windfall.

So franchisees continued to pay rent to Vodafone on their stores - while Vodafone was not paying rent on those same stores.

And Vodafone has admitted it did this: "Vodafone has belatedly admitted breach of contract and therefore admits to these claims in principle."

It is only one part of a much larger claim, but this admission points to what we have said all along: that franchisees were subjected to arbitrary and irrational business decisions that caused real financial harm and pushed many into debt.

We have always said this case is about accountability. This admission matters, but it is only a first step.
Vodafone now needs to go further and take full responsibility for what happened.

Until then, the case continues — and the truth will keep coming out.

31/03/2026

This Law360 piece by Eddie Beaver highlights the scale of our case . At last week’s hearing, our KC argued that a single trial would be too “complex and unwieldy.” The judge agreed, granting a split trial, first on liability and then on damages.

We are pleased the judge accepted our arguments and with this progress as the case moves forward.

This isn’t where any of us expected to end up. Many of us joined the Vodafone franchise program because we trusted and believed in the Vodafone brand. If you'd asked us when we joined the franchise program if this is where we'd thought we'd end up - we'd have thought you were mad.

Bringing this claim was never an easy decision. It came after years of financial and personal strain, and only once every other route had been exhausted.

We remain open to resolving this case with Vodafone. But we also remain focused on what comes next: establishing accountability, securing fair redress - and making sure what happened to us doesn’t happen to others.



https://www.law360.co.uk/commercial-litigation-uk/articles/2457856/vodafone-franchisees-get-2-trials-for-unwieldy-85m-case

26/03/2026

It’s been a very busy day for us!

Earlier today, members of our group met with MPs to discuss the ongoing issues surrounding Vodafone’s franchise programme, and Vodafone’s engagement with MPs to date.

It was a great turnout and a really good discussion. We are grateful to the MPs who continue to take the time to listen, ask questions, and push for greater clarity on behalf of small business owners.
Following that meeting, we hand-delivered a letter from the MPs to Vodafone’s offices.

The letter sets out a series of further questions - and requests a fresh meeting between MPs and Vodafone to address the many issues that remain unresolved.

Today also saw the publication of a Sky News article highlighting MP concerns about Vodafone’s handling of the franchise programme, featuring an incisive quote from Richard Tice, MP for one of the claimants.

The article included questions raised by MPs about governance, accountability, and the company’s response to serious issues. You can read the article here: https://news.sky.com/story/mark-kleinman-blog-see-the-latest-stories-from-sky-news-city-editor-13475361

For us, this all points to the same thing: These questions are not going away.

Tomorrow, we will be gathering outside the Rolls Building ahead of the hearing - standing together to demonstrate our resolve, and our determination to see justice and accountability delivered.

A big thanks to all the MPs who attended or sent a representative: Julie Minns, Josh Newbury, Alex Easton, Lola McEvoy MP, Abtisam Mohamed, Jonathan Brash MP, Johanna Baxter, Sam Rushworth, Sir John Hayes, Richard Tice, Tonia Antoniazzi, Peter Turner, Lee Dillon, Gregor Poynton.

24/03/2026

This week, our case against reaches the High Court for the first time.

This is the start of the formal legal process — a major step towards transparency, accountability, and justice.

For us — the 62 former Vodafone franchisees bringing this claim — this has been years in the making.

Here’s how we got here:

• 2018–2020: We joined the programme, investing our savings and building businesses under a trusted brand.
• 2020: Covid hit — footfall collapsed, support didn’t come.
• July 2020: A sudden commission change turned viable businesses into loss-making ones overnight.
• 2020–2022: We raised concerns again and again — through complaints, whistleblowing, and direct engagement.
• 2022–2024: Investigations happened, but no real answers followed.
• 2023–2025: Over 100 franchisees exited. Many left with debt, failed businesses, and lasting personal impact.
• Dec 2024: We issued a High Court claim — a last resort after years of trying to resolve things directly.
• 2026: Now, the case enters the High Court. Disclosure begins. The truth will be tested.

This is just the beginning.

We’re standing up for transparency, accountability — and what’s right.

18/03/2026

One week to go.

In seven days, we will be in Parliament meeting MPs to discuss the unanswered questions at the heart of the Vodafone franchise programme.

Following PMQs, franchisees and parliamentarians will come together to consider the serious concerns raised about Vodafone's franchise programme.

Vodafone continues to describe its franchise model as “successful”. But serious questions remain.

Is a franchise programme a success when over 104 franchisees were terminated in four years — more than 60% of the franchise estate?

Is a franchise programme a success when its franchisees made over 50 whistleblower complaints?

Is a franchise programme a success if four internal investigations have been launched into it in four years?

Is a franchise programme a success when 62 former members have ended up taking the company to court?

As these questions are raised in Parliament, the legal process is also moving forward. The following day, the case will come before the High Court for the first time.

Two processes are now underway: parliamentary scrutiny and legal action.

And the pressure is building.

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