Gnatta

10/06/2026

See How CuddleCo Reached 90% AI Containment in Just 3 Weeks with Gnatta, Download the case study now. https://hubs.la/Q04fN_M50

08/06/2026

All your tools. One connected customer experience. 🏌️
Dive into the Gnatta integrations library and discover new ways to link systems, streamline workflows and supercharge your contact centre.

Browse a selection of the 100s of apps Gnatta can connect to, or get in touch to enquire about a custom connection with your own systems.

05/06/2026

From 0 to 90% AI Containment in 21 Days — Start your AI Journey with Gnatta Today
https://hubs.la/Q04g3q9X0

01/06/2026

Omnichannel made simple.

Gnatta brings all your channels — including WhatsApp — together in one place, helping teams respond faster and deliver consistent customer experiences across every conversation.

Get in touch to see a demo.

29/05/2026

“‘You read my mind.’”

☝️Best feedback you can get after a talk on AI in customer service.
The reality is most teams already know what they want AI to do — the challenge is knowing where to start, how to integrate it properly, and how to make it genuinely useful for customers.
That’s exactly what this piece explores:
https://hubs.la/Q04g3rYd0

A practical guide to implementing AI in customer service. Learn how to choose your first use case, build integrations, and launch AI successfully.

28/05/2026

Better integrations = better customer experiences.
The Gnatta integrations library helps you connect external systems, unlock automation, and surface the right data exactly when your teams need it.

Browse a selection of the 100s of apps Gnatta can connect to, or get in touch to enquire about a custom connection with your own systems.

26/05/2026

Us Vs Them Series — Gnatta vs Gorgias

Gorgias works well for ecommerce — but what happens when contact centre complexity goes beyond tickets and Shopify workflows?

We compare how Gnatta delivers omnichannel automation, control, and scalability for enterprise support teams.

Take a look 👇

Gorgias do eCommerce. We do contact centres. Upgrade your customer experience with an automation-led contact centre, built with clicks-not-code configuration.

21/05/2026

Us Vs Them Series — Gnatta vs Zendesk

Zendesk is a familiar name in support — but scaling teams are increasingly rethinking how they handle automation, routing, and cost control.

We explore how Gnatta stacks up against Zendesk for enterprise contact centres built for efficiency at scale.

Read more 👇

Zendesk prioritises speed to launch, with out-of-the-box AI that’s quick to get live. Gnatta gives you the control and flexibility to build AI that works at scale.

19/05/2026

Us Vs Them Series — Gnatta vs Intercom

Intercom is powerful — but is it the right fit for modern enterprise contact centres?

We break down how Gnatta compares on AI architecture, automation, and cost predictability in real operational environments.

See the full comparison 👇

Intercom has developed a highly capable single AI system. Gnatta delivers multiple specialised AI Agents, designed to give you precise governance over AI behaviour.

13/05/2026

AI agents are redefining enterprise contact centres — moving from simple chatbots to fully operational systems that resolve customer issues end-to-end.

In our latest blog, we explore the Top AI Agent Platforms for Enterprise Contact Centres (2026) and what’s actually working at scale.

⚡ Automation beyond deflection
🔗 Real system integration
🛡️ Enterprise-grade governance

Read more 👇

Looking for the best AI agents for customer service? Compare top platforms including Gnatta, Intercom, and Zendesk based on automation, integrations, and scalability.