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BNA IT Solutions

Name: BNA IT Solutions
Address: BNA IT Solutions, 82A James Carter Road, Mildenhall, Bury St. Edmunds, IP287DE, GB
Telephone: +441473354241
Price range: Not applicable

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BNA IT Solutions

Suffolk & Essex IT Support – Trusted, Local, Hassle-Free

23/10/2026

Following the fantastic feedback from our recent in-person workshop, we're excited to be partnering up with Get Set UK again to deliver an online Cyber Security, AI & Digital Wellbeing Workshop on November 3rd at 10am.

Our goal is simple: to make sure everyone leaves with practical actions they can take away, not just more information.

We'll be covering Cyber Essentials, using AI responsibly, and the often-overlooked topic of digital wellbeing because staying secure and productive is just as much about people as it is technology. These themes are reflected in the workshop content, which focuses on Cyber Essentials, responsible AI and healthier digital habits.

If you've been wondering where to start with AI, want to improve your organisation's cyber security, or are looking for ways to create healthier digital habits for your team, this session is for you.

Book your space here: https://forms.cloud.microsoft/e/rT9sPLYinA

21/10/2026

Why Charities Need More Than Just An IT Helpdesk.

When most people think about IT support, they think about a helpdesk.

Something breaks. A ticket gets logged. The issue gets fixed.

And whilst there's absolutely a place for that, we've always felt charities need more than just someone to call when things go wrong.

Most charities are juggling funding pressures, compliance requirements, volunteers, hybrid working, fundraising platforms and the day-to-day challenge of supporting the people who rely on them. Technology touches all of it.

That's why good charity IT support isn't just about fixing problems. It's about helping organisations make informed decisions, plan for the future and feel confident that their technology is supporting their mission rather than getting in the way of it.

The charities we work with don't just come to us when something breaks. We have conversations about growth, cyber security, Microsoft 365, governance, new projects and how technology can support their wider goals.

A helpdesk fixes issues.

A partner helps charities move forward.

That's why we've always believed charity IT support should be about more than tickets, SLAs and response times.

It should be about helping good organisations do more good.

06/10/2026

Last week I had the pleasure of helping Leah from Through the Sentence through our IT Helping Hand initiative.

What struck me most wasn't the technology. It was just how much technical knowledge charities are expected to have before they can even get started.

People don't set up charities because they want to learn about Microsoft 365, domain names, DNS records or email systems.

They set them up because they want to help people.

Yet almost from day one they're faced with a mountain of things they've never had to think about before.

- Working out what Microsoft 365 is and whether they're eligible.

- Applying for the nonprofit licensing.

- Purchasing a domain name and figuring out who to buy it from.

- Connecting it all together.

- Trying to understand what a TXT record or MX record is and why an error message has suddenly appeared on the screen.

Even writing this, I'm conscious that many people reading it probably have no idea what those things are, and that's exactly the point.

To someone who works in IT every day, these tasks can seem relatively straightforward. During my session with Leah we were able to work through the remaining setup issues and get everything up and running.

But if you've never done it before, those same challenges can be overwhelming and can easily consume hours or even days of your time.

Time that could be spent supporting beneficiaries, recruiting volunteers, fundraising, or simply getting your organisation off the ground.

It was a good reminder that technology isn't always difficult because it's technically complex.

Sometimes it's difficult because nobody has ever shown you where to start.

And that's one of the reasons IT Helping Hand exists. A little bit of guidance at the right time can remove a huge amount of frustration and help people get back to focusing on the thing that really matters: their mission.

Huge credit to Leah as well. Despite all the challenges that come with setting up a new organisation, she's pushed through them with real determination and stayed focused on what matters most, the people she's there to support.

25/09/2026

Today was one of those days that leaves you feeling genuinely positive about the difference people can make when they come together!

I was grateful to have the opportunity to attend as a facilitator at the Partnership & Collaboration Workshop at Kesgrave Community and Conference Centre, meeting so many passionate people and organisations who care deeply about supporting their communities.

We're always looking for ways to give back and support the local community, so it was a privilege to play a small part in helping those conversations happen and seeing new connections being made.

A huge thank you and congratulations to Community Action Suffolk and Suffolk Community Foundation for bringing everyone together. The connections, ideas, and opportunities created today will no doubt go on to make a real difference across Suffolk.

15/09/2026

We've been talking about starting a newsletter for ages, something that reflects our passion for supporting local communities and the charity sector.

Well, last week we finally hit send on our very first issue! 🎉

This newsletter is our way of sharing those stories, celebrating local impact, and helping people stay connected.

Check out the first issue here: https://zcmp.eu/mq8K?m=0

Know someone who'd find it useful? Or maybe an organisation that could benefit by being included! Feel free to share it with them too!

14/09/2026

What a fantastic day at the North Essex Network Essex Expo last Thursday!

A huge thank you to everyone who stopped by our stand, had a chat with us, and took on our Roller Bowler Challenge!

We genuinely had a brilliant day. It was great meeting so many people, catching up with familiar faces, and sharing plenty of laughs along the way. The Roller Bowler always brings a lot of fun, and we loved seeing so many people getting involved and giving it their best shot.

A massive well done goes to our Roller Bowler pros who successfully completed the challenge on the day, and a special well done to James Beck who managed to do it on his first attempt! 🏆

We put together all the entries from everyone who took part and randomly drew a name. Congratulations to Karon Dixon, whose name was drawn and has won a £50 voucher of their choice 🏆 🥳

Thank you again to everyone who took part and helped make the day such an enjoyable one. We had a fantastic time and can't wait for the next event.

See you all soon 🙂

10/09/2026

We're all set up and ready to go at the North Essex Network Essex Expo and we're really looking forward to meeting lots of new people and catching up with familiar faces.

If you're attending today, please do come and say hello. Whether you just fancy a chat or want to tell us a bit about your organisation, we'd love to meet you.

See you soon!

08/09/2026

A brilliant day spent sharing our knowledge and connecting.

A huge thank you to Get Set UK for inviting us along to be part of today's workshop. It was a pleasure to spend time with so many people and contribute to some really valuable discussions.

A special mention also goes to Sam, who did a fantastic job delivering today's morning and afternoon session. It's always great to see the knowledge, experience and passion he brings when working with organisations, and today's workshop was no exception.

At BNA, opportunities like this are something we genuinely enjoy. Being able to share what we've learned, support others, and help organisations feel more confident is one of the most rewarding parts of what we do.

Whether we're working with charities, community groups, CICs or businesses, our aim is always the same, to do our bit, add value where we can, and help people succeed.

Thank you again to Get Set UK for having us, and to everyone who attended and took part in the discussions. We hope you found it as useful and enjoyable as we did.

03/09/2026

Just one week to go until the Networking Essex North Essex Business Expo!

Earlier this year, we had a brilliant time at the South Essex Business Expo, meeting some fantastic businesses, catching up with familiar faces, and making some great new connections along the way.

Now we're looking forward to doing it all again next week at the North Essex Business Expo!

If you're attending, make sure to drop by our stand and say hello. Whether you'd like to chat about IT, cyber security, business challenges, or simply put a face to a name, we'd love to meet you.

Not booked your place yet? Check out the link in the first comment to register and join us.

Here's to another great day of networking, conversations, and opportunities.

See you there!

01/09/2026

The most sustainable piece of technology is often the one that already exists.

When organisations think about sustainability, IT equipment isn't always the first thing that comes to mind. But every laptop, monitor and desktop requires raw materials, energy and resources to manufacture.

That's one of the reasons we're passionate about sourcing refurbished equipment wherever it makes sense.

By working with partners such as Nanosoft, we're helping charities, CICs and businesses give quality devices a second life rather than sending them for recycling before their time. This supports a more circular approach to technology while also helping organisations make their budgets go further.

Sustainability doesn't always require a major change. Sometimes it's as simple as choosing refurbished rather than new.

At BNA, we're proud to help organisations find technology solutions that are good for their people, their budgets, and the planet.

Better for the environment. Better for the budget. Better all round.

Address

BNA IT Solutions, 82A James Carter Road, Mildenhall
Bury St. Edmunds
IP287DE

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+441473354241

Website

https://www.bnaitsolutions.co.uk/

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