Ontel

10/03/2026

From "Mr. Watson, come here, I want to see you" to "I think you're on mute". ☎️ 🎙️

Today marks 150 years since the invention of Alexander Graham Bell's telephone. What started as vibrations traveling across a single wire in 1876 has evolved into a global web of fibre optics, 5G, and cloud-based systems that could scarcely have been imagined all those years ago.

Without that rudimentary wooden transmitter, we wouldn't be where we are today. And while we've traded hand cranked phones and switchboards for VoIP, it's still about making sure the right person gets the message at the right time.

At ontel, we’re proud to play our own part in this 150 year old legacy by helping modern businesses stay connected, no matter where they are in the world.

Here's to the innovation that started it all, and to the next century and a half of communication. 💡

29/01/2026

Wi-Fi or t’internet? What do you call yours?

A recent survey shows that "Wi-Fi" takes the top spot as the most popular (and most widely understood) term for home broadband in the UK.

But the survey also uncovered something else. People find tech jargon confusing and want suppliers to communicate more clearly.

At ontel, we believe you shouldn’t need a computer science degree to understand your internet connection. Whether you call it broadband or "the magic box in the corner," our job is the same:

🔶 Complete transparency on what you’re signing up for
🔶 Crystal clear contracts and billing
🔶 Simple answers to your questions

It’s why all our systems are fully managed. We deal with the technical complexity so you don't have to.

And if we do ever slip into tech talk, let us know! We’re here to keep you connected, not confused.

15/12/2025

A little before and after of our office front... did someone say orange? 🍊

If you're passing by our Bristol office, you might notice us looking a bit brighter. We've given the front a proper refresh with new paint, a new porch and a brand new sign letting people know exactly what we do.

The old front had served us well but was starting to look a bit tired. Now the outside perfectly represents what we're all about on the inside (and brings a pop of colour to a dreary December).

27/11/2025

We've been out in Kingswood this week getting the connectivity ready for a great new addition to the high street. Lost in the Reads is a brand new independent bookshop and co-working space which will be opening its doors on 1st December.

We installed a broadband connection, WiFi and a fully managed network to support both the shop and the co-working hub upstairs.

We love seeing new businesses come to life so this has been an exciting project to work on.

Make sure to give them a follow and pop along to their grand opening for cakes, coffee, and a bit of Christmas shopping! 🍰☕️📖

13/10/2025

The frustration of phones not working or internet dropping. 😫

Usually these issues are little more than an annoyance and resolve themselves. But when they start to interfere with your work, it becomes a whole lot of hassle.

That's where we come in.

We fully manage your telecoms systems, keeping everything up to date and proactively monitoring for issues.

We can often identify and fix a problem before you're even aware of it.

And if problems do crop up, we're on the end of the phone to get it sorted.

Our priority is getting you back up and running as quickly as possible, so we won't leave you waiting on hold or pass you from pillar to post.

Got any telecoms niggles? Speak to us before they grow into a full blown headache.

☎️ 0117 203 4411
📧 [email protected]

16/09/2025

⏰ We've been talking about it for a while but the time has finally come.

Exchanges are being decommissioned across the country with TalkTalk announcing plans to start pulling the plug in certain locations as soon as October, and other providers switching off by the end of year.

If your business is still using PSTN, ISDN, ADSL or FTTC*, you'll need to upgrade quickly to avoid being cut off.

⚠️ Don't wait until it's too late. Start planning your move now.

We’re already helping businesses of all sizes make a smooth transition to futureproof telecoms. If you’re unsure where to start, get in touch and we’ll be happy to advise.

*Don't worry if these acronyms make your eyes glaze over. We're here to help you make sense of them!

📞 0117 203 4411
📧 [email protected]

07/08/2025

Our 5G router solution spent last weekend at Wickham Festival providing WiFi to one of the stallholders.

It's fair to say a field in rural Hampshire is not the ideal place to run a shop, but with their own WiFi setup and power supply, the stall was able to stay online and take card payments all festival long, even through a thunderstorm! ⛈️

If you have an event coming up that requires mobile internet access, let's have a chat.

28/07/2025

We recently celebrated our 10th birthday and have been looking back over the past decade at some of our key moments. 🌟

Check out our latest blog post to read all about our history from small startup to trusted provider!

To celebrate 10 years in business, we're taking a look back at our journey from one person startup to trusted telecoms provider.

14/07/2025

🎉 ontel is 10! 🎉

2025 marks a whole decade of delivering telecoms services to businesses across the UK. ☎️ 🛜

Ontel was born out of a desire to offer the kind of service we felt was missing from the industry - reliable, personal, accountable and built around the needs of SMEs.

We're proud to have built a sustainable business, providing an alternative telecoms solution for small businesses looking for genuine support and long-term partnership.

We've navigated changes both within the business itself and in the wider industry (not forgetting a global pandemic!), and we're still going strong with the same values of powerful telecoms with a personal touch.

As we celebrate this milestone, we'll be taking a look back at key moments in our 10 year history and will be sharing some highlights over the coming weeks.

Thank you to everyone who's been part of it. Here's to the next 10!

02/07/2025

Is your business network ready for AI? 🛜

Research says maybe not...

According to a recent report, 88% of UK and European businesses believe that improving network infrastructure is essential for AI use.

But 67% say the upgrade process is a headache.

That's where we can help.

can sort your connectivity so you have a fully managed, resilient network to support all your business activity.

Read more in our latest blog post 👇

New research suggests that UK and European businesses are struggling to harness AI and 5G due to poor network infrastructure.

23/06/2025

We could bore you with pages and pages explaining why your business should trust us with its telecoms, but this client review says it all! 🌟

If you'd like to join them in making the switch to a friendly provider you can rely on, speak to us! Great service is just a phone call away. ☎️

📌 Bristol - 0117 2034411
📌 Chesham - 01494 372211
✉️ [email protected]