Conversant Technology

12/02/2026

What everyone's been waiting for

Introducing Insights360.
AI-powered sentiment analysis for real customer conversations.
Where every call tells a story.

Most organisations already capture customer conversations. But measuring how well those conversations are handled, especially at scale, is still largely manual, subjective, or inconsistent.

Insights360 analyses conversations using sentiment and behavioural signals, helping teams understand performance beyond surface-level metrics.

It can be configured around your own expectations of agent behaviour, not a generic model of what “good” looks like.

And because it can plug into any system, insight isn’t tied to a specific platform or QA tool, it fits alongside what you already use.

The aim isn’t more scoring. It’s clearer, more consistent understanding of how conversations are handled.

Welcome to Insights360

Learn More - https://lnkd.in/gtdmCT8N

08/01/2026

If you’re still looking for the disadvantages of C360 by Conversant, don’t worry we are too.

So far? Still nothing.

14/05/2024

HUGE Congratulations 🎉 To our CEO, Patrick Copping on his 20km (which turned out to be nearly 30km!) trek 🚶‍♂️ around the Brecon Beacons to raise money for an amazing cause. 💙

Patrick and his group trekked to raise money for Temwa who do amazing work in remote, rural areas of Northern Malawi – where poverty and climate change are a daily reality.

Temwa aim to develop thriving, inclusive and self-reliant communities that are able to transform their own futures. Their programmes include Forestry and agriculture, education and healthcare. You can find out more about Temwa here - https://temwa.org/

Great work Patrick, we're all proud of you! 🙌

13/05/2024

Using for internal calling? Then why not ditch the hardware and use it for external calling also?

With quick and easy set up, we can get you up and running in no time so you can see the difference a digital telephony system will make to your businesses.

If you'd like a free trial of Teams Calling, just send a request and we'll get in touch to get you all set up!

Register here 👉 https://www.conversant.technology/request-a-free-trial/

Conversant Technology is a rapidly advancing SaaS Telecommunications company, dedicated to delivering cutting-edge communication services that enhance the capabilities of Microsoft Teams - Find out more on our website - www.conversant.technology/c360

13/05/2024

As well as attending and sponsoring this years Commsverse, our CEO Patrick Copping will also be talking in detail and providing a demo of our new management portal, C360.

If you'd like to come and meet us or listen to our speaker session, register your attendance here to get your tickets 👉 https://events.justattend.com/events/conference-hub/247cx436

Our CRO, Simon Nakra and Business Development Manager, Ben Knox-Johnston will also be attending if you'd like to arrange a meeting.

See you soon! 👋👨‍💻💻🌍

02/05/2024

Our latest blog delves into the compelling reasons why businesses should wholeheartedly embrace the transition to digital telephony.

From streamlined operations to enhanced customer experiences, the benefits are truly transformative.

Dive into the digital realm with us and discover how this evolutionary shift can propel your business towards unparalleled success.

Read more 👉 https://www.conversant.technology/resources/blog/why-businesses-should-transition-to-digital-telephony/?utm_medium=blog%20&utm_source=linkedin&utm_campaign=why%20digital%20telephony%20blog%20

01/05/2024

Got questions? Curious about our services? Or simply want to know more?

Drop by and let's have a chat! Forget automated responses, because here you'll be chatting with real people, ready to assist you every step of the way.

Your inquiries, our expertise - it's a perfect match. 💬💡

Chat with us now 👉 http://www.conversant.technology/?utm_source=Social+Media&utm_medium=Zoho+Social&utm_content=Gotquestio

Business telephony communications simplified with Conversant Technology, a SIP provider for outsourced call centres, integrated with C360 for MS Teams

30/04/2024

Dive into seamless customer interactions with Conversant's Contact Centre Software, powered by ROGER365.io.

Get ahead with our FREE 14-day trial and revolutionise your customer support game!

Don't miss out on this opportunity to streamline your communication channels and elevate customer satisfaction.

Sign up now and experience the difference firsthand 👉https://www.conversant.technology/?page_id=2887

29/04/2024

Incase you missed our news! 😄👏

Thanks for the share Business Needs Worldwide 👍

Conversant Technology, a leader in innovative communication solutions, today announced the official opening of its new office in Toronto, Canada.

https://businessneedsworldwide.com/conversant-technology-expands-operations-to-north-america/