What are the opening hours?

Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

Your PC Guru

Home
United Kingdom
Bristol
Your PC Guru

Friendly, patient home tech support in North Bristol.

We help with slow computers, Wi-Fi problems, email & video calls, smart devices and home tech that just won’t behave - for older people, families and those working from home in the Bristol area.

13/06/2026

Not sure if an email is genuine?

You're not alone.

Many people receive emails that look convincing but leave them wondering whether they're real or not.

Messages claiming to be from:
📧 Banks
📧 Delivery companies
📧 Streaming services
📧 Government organisations

can sometimes be difficult to spot.

If something doesn't feel quite right, it's always worth taking a moment to check before clicking links or sharing information.

We regularly help people understand suspicious emails and feel more confident using technology safely.

No jargon.
No pressure.
Just friendly advice and support when you need it.

If you've ever looked at an email and thought "I'm not sure about this", you're not the only one.

07/06/2026

Struggling with emails?

You're not alone.

Many of the people we help don't have a broken computer – they're simply finding everyday technology more frustrating than it should be.

Common issues include:

📧 Forgotten email passwords
📧 Emails not arriving
📧 Spam and unwanted messages
📧 Sending photos and attachments
📧 Managing multiple email accounts

The good news is that most email problems can be sorted quickly with the right support.

We explain everything in plain English, answer questions without judgement, and help you feel more confident using technology at home.

No jargon.
No rushing.
No pressure.

If emails have been causing you headaches, feel free to send us a message! We are always happy to help!

23/05/2026

Technology shouldn’t make people feel left behind.

We speak to so many people who feel frustrated, embarrassed, or overwhelmed by everyday technology, whether it’s using a laptop, understanding emails, or simply trying to keep up with changes online.

That’s why we focus on keeping things simple.

No jargon.
No rushing.
No pressure.

Just friendly, patient support to help people feel more confident using the technology they already have at home.

Sometimes the biggest difference isn’t fixing a device, it’s helping someone feel comfortable using it again.

If technology has been stressing you out, feel free to send us a message, we’re always happy to help.

17/05/2026

A lot of iPad users are suddenly being asked to complete age verification after the latest Apple update.

And judging by the calls and questions this week… plenty of people are understandably confused by it.

If your device suddenly asks for:
• ID verification
• a credit card
• or proof of age

it doesn’t necessarily mean something is wrong with your account.

In many cases, it simply appears after updating to the latest software.

A few quick tips:

• Make sure you’re connected to reliable Wi-Fi
• Allow yourself a bit of extra time during setup
• Don’t panic if the process feels unfamiliar
• Ask for help before repeatedly pressing buttons if you’re unsure

Technology changes quickly, but that doesn’t mean you’re expected to magically know how every new update works.

Clear, patient support matters more than ever.

08/05/2026

I’ve just had one of the most frustrating Apple setup experiences I can remember.

After updating a customer’s iPad to the latest software version, we were repeatedly asked to complete age verification before the device could be properly used again.

The frustrating part?

This customer had absolutely no interest in accessing age-restricted content. They simply wanted to carry on using their iPad normally.

Even selecting the “skip” option didn’t appear to work properly in this case, which meant we ended up having to go through the verification process anyway.

To complete it, Apple requested either:
• a scan of a driving licence or other recognised ID
• or a credit card for age verification

For many people this will just be a minor inconvenience.

But for some users, especially older adults or people less confident with technology, I can see this becoming genuinely stressful and confusing.

It’s a good reminder that even large updates from companies like Apple can sometimes create unexpected barriers for everyday users.

So if your iPhone or iPad suddenly starts asking for age verification after an update this week, don’t panic! You’re probably not doing anything wrong.

Just make sure you:
• have a decent internet connection
• allow yourself a bit of extra time
• and have suitable ID or a credit card nearby if needed

Sometimes modern tech doesn’t feel very simple at all.

01/05/2026

Has your computer been getting slower lately?

It’s one of the most common things we get asked about.

Over time, devices can become sluggish, but that doesn’t always mean you need a new one.

Often, it’s something that can be improved or fixed with the right help.

We keep things simple, explain what’s going on, and get things working properly again, without any jargon.

If it’s been frustrating you, feel free to send us a message - we’re always happy to help.

25/04/2026

Sometimes the biggest tech problems aren’t actually technical

Often, it’s simply not knowing where to start.

We recently helped someone who had stopped using their tablet because it felt overwhelming.

After a calm visit at home, we worked through things step by step - no jargon, no pressure - and by the end they felt confident using it again.

That’s what good support should feel like.

If technology has been stressing you out, you’re not alone. And it can be much easier than you think.

If technology has been stressing you out, feel free to send us a message. We are always happy to help.

18/04/2026

Thinking about getting help with your tech, but not sure what to expect?

You’re not alone - we hear this all the time.

A lot of people worry it might be confusing, rushed, or full of jargon.

It’s not.

We keep things simple:
We come to you, we listen, and we explain everything clearly - at your pace.

No pressure. No judgement. Just friendly, straightforward help.

If you’ve been putting it off, feel free to send us a message. We are always happy to chat things through first.

12/04/2026

Got a tablet or laptop but not really sure how to use it?

It’s more common than you might think.

We often meet people who have perfectly good devices at home, they just haven’t been shown how to use them in a way that feels simple and clear.

That’s exactly what we help with.

No jargon. No rushing. Just patient, straightforward support to help you feel more confident using your tech.

If you’d like a hand, feel free to send us a message. We are always happy to help.

03/04/2026

Struggling with tech this Easter? You’re not alone 🐣

Easter is a lovely time to catch up with family, but we know it can also be when tech frustrations show up…

Video call not working?
iPad or phone feeling confusing?
Wi-Fi struggling with everyone at home?

We help people every day with exactly this - taking the stress out of technology and explaining things clearly, at your pace.

Whether it’s for you or a family member, we’re here to help make things easier. If you’re not sure what the issue is, feel free to send us a message. We’re always happy to help.

Have a lovely Easter weekend 💛

Address

42 Gloucester Road
Bristol
BS353RT

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

Website

http://yourpcguru.co.uk/

Alerts

Be the first to know and let us send you an email when Your PC Guru posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.