28/11/2024
What little tweaks have made a big difference in your life lately?
We’re all about those tiny wins—the little 1% improvements that add up over time to create something brilliant. It’s a bit like compound interest, but for making your life easier.
Recently, we've been working on how to make our platform even smoother to use. Smarter help when and where you need it.
We've built in some intuitive prompts, made our support articles bite-sized and actionable, and you can search for exactly what you need right in the app.
These are all micro changes and there is always more we can do, we'll be monitoring the results and continuing to make incremental improvements.
Shoutout to Help Scoutfor powering these updates. we are using it for all our customer support functionality.
Check out our latest article and let us know what you think—we love feedback, especially the nice kind.
Building contextual help tools to enhance self service, giving people the power to find their own answers.