The IT Guy

IT support and consultation for Home, Business and Education.
20 years experience in IT support and Network Management.
(2)

Consultation | Configuration | Migration | Virtualisation

29/02/2024

“Absolutely amazing service from Steve and Marcel! Had a problem with my PC where it wasn’t turning on anymore and filled in a contact form on the IT Guy website and Steve gave me a call within 1 minute (no exaggeration). Was able to quickly drop it off and recieved a diagnosis after some testing that the motherboard had shorted. They then ordered and installed a second hand motherboard for me after asking how I’d like to proceed and also fixed an issue with my GPU which I wasn’t charged any extra for! Really good value and also worth noting they do not charge unless they can fix the problem! Couldn’t ask for any more and will happily recommend to any friends and family!” - Adam A

26/02/2024

We do A LOT - here’s just some of the services we offer:

Data backup and recovery
Laptop repair
Hardware upgrades
Software installation and upgrades
Networking
Virus & spyware removal
Custom build PCs
Cloud services
CCTV & door access control
Remote IT support
Data security
Mac repairs
Refurbished Mac sales

23/02/2024

A VPN, or virtual private network, allows you to create a secure connection when using a public or shared broadband connection. Like to work in a coffee shop or hot desk in a shared office? Then you want to be sure your data is protected. A VPN will encrypt your internet traffic and hides your identity.

An added bonus to a VPN is that some allow you to mask your IP address (your digital address) so you can access international TV streaming - you never have to worry about spoilers from your favourite shows that drop overseas first!

20/02/2024

Ditch the outdated tools that drag you down. Upgrade to Microsoft 365 and unlock a world of seamless productivity and collaboration!

Streamline your workflow: Access all your essential applications - Word, Excel, PowerPoint, and more - under one user-friendly platform.

Connect effortlessly: Collaborate with your team anytime, anywhere with unlimited meetings and chats on Teams.

Always be ahead of the curve: Enjoy automatic updates to the latest versions, ensuring you have the most powerful tools at your fingertips.

Protect your data like a pro: Rest easy knowing your information is secured with Microsoft's industry-leading security features.

Ready to work smarter, not harder? Contact us today to learn how Microsoft 365 can transform your business!

14/02/2024

Not feeling the love for your PC, mac or laptop? If your computer is laggy, slow or downright annoying, we can take a look at it.

There may be things we can do to improve its performance so you can feel the love again.

12/02/2024

It can feel like an emergency when your tech stops working - that’s why we try to be as responsive as possible to get you back up and running. If you run into difficulty with your laptop, mac, PC or other devices, drop us a message or give us a call - our quick diagnostics and remote access may be all that’s needed to resolve your issue.

Here’s some of our recent feedback from customers who needed our help:

“10/10 service
10/10 pricing
They were so friendly and understanding with very reasonable prices along with a free assessment of the device.
Fixed my laptop within 3 days (it had a motherboard issue) and kept me updated along with sending a video explaining what exactly was the problem.” - Grace

“Amazing work by amazing people, quick responses, useful advice and friendly attitude! Marcel was patient and quite informative, would recommend to people who don’t know a lot about their own pcs!” - S L

08/02/2024

We're sure you have heard about 'The Cloud' by now, but what exactly is it?

It is not those fluffy things in the sky; it is invisible and quite challenging for many people to imagine. However, it is crucial to your digital revolution.

The Cloud provides a space for storing files, creating a useful backup, and a way to access files remotely. So, if you are a business that is embracing a hybrid or work-from-home approach, The Cloud will be essential to your efficient working model.

Let us help you navigate The Cloud.

We have extensive experience and knowledge in securely migrating data for you, whether it is emails, files, or even cherished photos. We will take care of them.

Get in touch today to find out more.

06/02/2024

Are you worried we can't fix your issue?

No worries- we offer a No Fix, No Fee service.

What does this mean?

We are so confident in our service that if we can’t fix the problem, you won’t pay. It's that simple

Plus, if you head off with your tech and find it faulty yet again, you can rest assured. All repairs come with a 30-day warranty.

What are you waiting for? If you have faulty tech- reach out to us today.

You can access our full services over on our website here

theitguybournemouth.co.uk

31/01/2024

Ever lost hours to a tech problem, hunched over a keyboard, flicking between forum posts and how-to articles? Wish there was a better way to solve IT disasters?

Well, what about an outsourced IT Help Desk? All the convenience of help when you need it without the expense of a full-time wage.

Speak to us about our help desk packages to see what suits your business best.

30/01/2024

Feel like you’re stuck in the 90s with dial-up speeds and crappy reception? Well, the good news is you don’t need to wait for cable internet to catch up; you can leapfrog over straight to satellite broadband!

With Starlink, you’ll have super-fast downloads, ping times that'll make the gamers out there weep tears of joy, and enough bandwidth to stream a dozen cat videos at once (or, you know, do some work).

Our ace team of Starlink wizards will have your Starlink dish up and running faster than you can say "megabyte." We'll handle everything, from dish placement to wiring, so you can just sit back, relax, and prepare to be blown away by internet speeds that belong in the next decade.

28/01/2024

Today is Data Privacy Day, so we thought we’d mark the occasion by sharing our top data privacy tips…

A VPN is the best way to protect your data. Using a virtual private network means that your data is encrypted, so even if the network is hacked, you’re still safe.

Browser password savers may be convenient, but if you lose your phone or laptop and it’s accessed, your passwords are there for the taking - eek!

Be wary of apps - each week, there seems to be a new trend of using ai to change your appearance, from grannies to Vikings to adding makeup. These apps can have questionable privacy policies - some even grant third parties access to your browser history.

Data is more valuable than gold to the right - and wrong - people. Protect yours like you protect your bank info!

26/01/2024

We know that one of the most annoying things your workday can start with is a slow-starting laptop. You’re there, ready to rock your day, but your computer seems to be on holiday time.

What a speedier start to your day? Try these tips:

Disable apps on start-up
Update your software
Run disk cleanup
Uninstall unused programmes
Archive unused files to an external storage

And if that doesn’t help enough, send us a message - we can take a look.

Address

10 Tennyson Road
Bournemouth
BH92UY

Website

http://theitguybournemouth.co.uk/

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