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Monday 8am - 6pm Tuesday 8am - 6pm Wednesday 8am - 6pm Thursday 8am - 6pm Friday 8am - 6pm

ITVET

ITVET is a leading technology partner, specialising in high-quality IT solutions and support for the managed property sector and enterprises.

Our mission: to sustainably deliver world-leading IT support and technology solutions with exceptional customer service while caring for our people and the planet. Founded in 2007, ITVET has grown into a world-leading IT support and technology solutions provider. We have a team of accredited professionals specialising in IT support for commercial properties, shopping centres, smart buildings, and hotels, serving top clients like JLL, Savills, and The Crown Estate. Our in-house development team provides revolutionary software solutions to help your business run efficiently and smoothly.

20/10/2026

💙 We're incredibly excited to share the promotion of James Ellams to Head of Projects! 🎉

James has been an integral member of the Projects team for several years, helping to deliver successful outcomes for clients and enhancing the services we provide.

✅ With his commitment to quality, leadership, and focus on excellent customer experience, James is an invaluable teammate. In this role, he will oversee Project delivery and the department, working closely with the team to ensure we continue delivering projects that support our clients' goals and maintain the high standards that make us an excellent service partner.

Congratulations, James! 🌟

15/10/2026

🔷 Switching IT Providers at a major asset can feel daunting, especially when daily operations and parking systems depend upon it 💡

When Festival Place Basingstoke transitioned to ITVET, our priority was simple: handle everything behind the scenes, work directly with the incumbent provider, and ensure minimal downtime and disruption on site.

"We found value through ITVET, but it wasn't just about value. We were looking for a company that could work with us, collaborate with us, and be flexible in terms of being able to meet our requirements."
Vicky Hickson, Centre Director, Festival Place

For us, the partnership begins as soon as we begin working together. We take the stress out of onboarding by delivering total flexibility and clear communication.

A huge thank you to Vicky and the team at Festival Place, as well as Estama, for their trust and partnership. 🤝

If you're looking for a flexible IT partner that can adapt to suit your budget, let's talk 👇
https://www.itvet.co.uk/contact/

07/10/2026

🔷 Celebrating Andy Watts' recent promotion to Senior AI & Automations Manager 🌟

Andy heads up our AI & Automations team, and has played a huge role in enabling us to explore, develop, and implement solutions that make a real difference to both our teammates and clients.

The ever-accelerating impact and deployment of AI in our sector cannot be ignored, and with Andy's expertise, we are supporting clients to deploy AI in ways that dramatically boost efficiency while remaining secure.

This promotion reflects the massive impact Andy has made so far, and the exciting opportunities ahead for ITVET and our clients.
Congratulations Andy! 🎉

05/10/2026

🏆 Reliving an incredible evening celebrating the very best of the UK retail real estate sector 💙

As technology partner to so many destinations across the UK, it made perfect sense for us to step up as the Principal Sponsor for the Retail Destination Sceptre Awards 2026.

To all of the finalists and winners, a massive congratulations from all of us at ITVET. It truly was our pleasure to play our part in supporting the night and champion the best people and practices in the retail destination sector!

As Tommy Pell, our Partnerships & Brand Director, said in his opening speech on the night, "Year after year this industry continues to adapt, innovate, and create destinations that people genuinely want to visit. That deserves celebrating! Whether you leave the Sceptres with a trophy or not, being recognised among the very best in our industry is something to be incredibly proud of."

Cheers to a night of high energy, excellent networking, and amazing people - see you next year! 🥂

30/09/2026

An amazing day at ‘Revo Conference 2026’ with Daryl Fuller, Tommy Pell, Becky Levett, Owen Nagle and Harry Gilbert was great to see so many of you there.

Tommy hosted the AI in retail panel to discuss “Whether there is too much pressure to keep up or is it just hype”. Massive thank you to our panel Daniel Tully, Bradley Smith Alex McCulloch and James Hallworth

Beyond the panel, it was a fantastic opportunity to connect with people from across the industry, share ideas and hear different perspectives on where retail and property are heading. A brilliant day all round :)

25/09/2026

💙 People first, always! Press play to see how we celebrate our people at the annual ITVET Teammate Awards 🏆

We know that exceptional technology and customer service are delivered by exceptional people. We recently hosted our 2026 Teammate Awards, bringing our people together to celebrate the teams and individuals that make our business so fantastic. 🌟

Alongside Manager recommendations, peer nominations are a key element of the awards process, as we collectively shine a spotlight on our amazing teammates.

Massive congratulations to all of our nominees and award winners! Thank you for making ITVET such an inspiring place to work and an industry-leading organisation. 👏

23/09/2026

⌛ Just 1 week to go until the Sceptre Awards 2026!🏆
The outfits are (mostly!) sorted, and we are officially counting down the days to one of the biggest nights of the year in the retail destination sector.

💙 As principal sponsor, we are incredibly excited to gather with the best of the industry to celebrate innovation, leadership, and best practices 🌟

To all on the shortlist, we wish you a huge 'Good Luck!' from everyone at ITVET 🍀

21/09/2026

🏬 Managing IT across retail assets can include a variety of challenges, from keeping site equipment up to date within tight service charge budgets, to avoiding costly downtime when site systems fail. 🪫

At Queensgate Shopping Centre in Peterborough, we provide the team with dedicated, first-class IT support that fits within their budget without compromising speed or quality.

Through our Concierge Customer Service, rather than routing requests through distant call centres or leaving sites trapped in vendor dispute loops, our team takes direct ownership and resolves issues ASAP.

“ITVET's offering is a fantastic, affordable model that gives first-class service to the site team."
Catherine Lambert,
Centre Director, Queensgate

For us, that's what a successful technology partnership is all about. Consolidating complexity into clear accountability, delivering real value on service charges, and giving site teams an 'A-Team' they can depend on every day.

Looking for an IT partner that truly understands your business? We take the time to learn your priorities, support your team, and work as a seamless extension of your business. Let's talk 👇
https://www.itvet.co.uk/contact/

17/09/2026

🌱 ITVET gives back - some of our teammates recently volunteered at the Dig It Community Allotment 💙

Recently, Harry, Becky, Alexandra, Owen, and Lewis spent a very rainy day volunteering for a great cause! 🌧️

The team helped Dig It clear their greenhouse area and make it wheelchair accessible. The Dig It Community Allotment is a registered charity that offers service users the opportunity to take part in activities around gardening and more! They rely on the generosity of companies and volunteers to keep there facilities running and complete larger projects!

Great work, guys - not even the pouring rain could dampen your spirits! 🤩

16/09/2026

🤖 AI in Retail: Innovation or Pressure to Keep up?⚡

We're thrilled to share that we are sponsoring the upcoming Revo Conference. In addition to the networking lunch, we are also sponsoring the AI in Retail session, which will be hosted by Tommy Pell.

AI adoption and deployment is a huge operational shift for destinations, and as tech partner to so many, we're passionate about helping build smart, secure, and future-proof platforms. In this session, we're bringing together experts from across tech and asset management to discuss and share insights. 💡

Visit our website to discover our full range of tech support services:
https://www.itvet.co.uk/

Address

ITVET House, London Road
Bishops Stortford
CM233GW

Opening Hours

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm

Website

https://www.itvet.co.uk/

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