03/06/2026
A customer walked in this week and asked Craig to rebook his vehicle for this time next year.
He scrolled to next year's diary and got him in there and then.
Craig runs Sargent Leisure Services. Four years in, heading into year five.
The workshop covers caravans, motorhomes, electrical repairs, cars and vans.
Here's how a job moves through GDS:
The phone rings. Craig takes the customer's name, address, registration and what they want, and the booking is on the system before they've hung up.
When they come in, the booking converts to a job sheet. The work gets done from that sheet.
Once the job's finished the sheet becomes an invoice, parts pulled in from purchases, and it posts straight to the accounts.
One record, from the first phone call through to the books.
His reviews back it up.
Customers like dealing with one person from booking through to the invoice.
They know where they stand.
If you want the same system in your workshop - book a demo.
Comment "Sargent" and we'll send you the link.