Stitch - Business Messaging Solutions

Stitch - Business Messaging Solutions Stitch are a WhatsApp ISV partner and deliver The WhatsApp Business Platform to B2C's

Stitch works with UK businesses planning and running WhatsApp broadcast campaigns on the official WhatsApp Cloud API.Run...
13/10/2026

Stitch works with UK businesses planning and running WhatsApp broadcast campaigns on the official WhatsApp Cloud API.

Running a compliant campaign follows a clear sequence. Every outbound message that starts a new conversation requires a pre-approved template, categorised correctly as marketing or utility. That categorisation affects both cost and approval likelihood, so getting it right the first time avoids resubmission delays before a campaign goes live.

Audience preparation matters as much as the message. Campaigns built around defined CRM segments, with confirmed opt-in for every contact, perform better and carry lower compliance risk than undifferentiated list sends.

Once a campaign is live, tracking which recipients reply is critical: every reply opens a 24-hour free-messaging window that converts a broadcast into a live conversation.

Read the full campaign setup guide here: https://www.stitch-ai.com/blog/whatsapp-business-tools-crm-integration-guide

Which step in that sequence is weakest in your current setup?

There is a WhatsApp rule that shapes every Alto and Rex follow-up workflow, and most agencies only discover it after the...
09/10/2026

There is a WhatsApp rule that shapes every Alto and Rex follow-up workflow, and most agencies only discover it after they have already built their processes.

Free-form messages only work inside a 24-hour window opened by a customer reply. Outside that window, every outbound message requires a pre-approved template and carries a fee of approximately 1.6p.

That distinction affects how follow-up sequences are structured, what they cost, and which conversations can be automated. Understanding it before configuring your CRM workflows saves a significant amount of rework.

Stitch has published a full setup guide covering this alongside template mapping, lead-sync, and notification configuration for Alto and Rex.

Read it here: https://www.stitch-ai.com/blog/whatsapp-api-alto-rex-crm-setup-guide

Trade counter businesses tell us the same thing repeatedly: the hardest part of using WhatsApp with customers is not the...
08/10/2026

Trade counter businesses tell us the same thing repeatedly: the hardest part of using WhatsApp with customers is not the conversations themselves. It is what happens to those conversations when an employee leaves.

Chat history on a personal device walks out the door with them. Order context, sign-offs, account notes. None of it sits anywhere the business can reach.

CRM integration changes that. When chat history is tied to the customer record rather than fragmented across individual phones, the business owns it regardless of who is on the team that week.

Stitch works with trade counter businesses to set this up properly. The full guide covers how shared inboxes are configured and where CRM integration fits in.

https://www.stitch-ai.com/blog/trade-counter-whatsapp-stock-availability

Not all WhatsApp Business tools are solving the same problem, and buying the wrong tier is a common reason implementatio...
07/10/2026

Not all WhatsApp Business tools are solving the same problem, and buying the wrong tier is a common reason implementations underperform.

There are three broad categories. Shared team inbox platforms give a whole team access to one number with role-based permissions and CRM connectivity. Vertical-specific tools build automation around a particular industry's workflow, matching conversations to the right property listing or candidate record without manual copying. Enterprise CPaaS platforms offer raw API access for developer-led, high-volume deployments.

The honest question that separates them: does your team need a ready-made interface and pre-built CRM connectors, or do you have the engineering capacity to build on top of raw API access?

For most mid-market and SME businesses, the first option gets a team live in days rather than months. Full guide at the link below.

https://www.stitch-ai.com/blog/whatsapp-business-tools-crm-integration-guide

Multi-branch lettings and estate agencies consistently treat WhatsApp number provisioning as something to sort out near ...
05/10/2026

Multi-branch lettings and estate agencies consistently treat WhatsApp number provisioning as something to sort out near launch. It needs to happen well before.

The requirement is one WhatsApp number per Alto branch. If you plan to publish existing branch landlines as WhatsApp numbers, that requires DDI telecom provisioning completed ahead of go-live, not during the week you plan to switch on.

Agencies that leave this late push back their entire rollout for an avoidable reason.

Stitch has published a full setup guide covering number provisioning, CRM credential linking, template mapping, and lead-sync configuration for Alto and Rex. Read it here: https://www.stitch-ai.com/blog/whatsapp-api-alto-rex-crm-setup-guide

Stitch works with UK businesses planning and running WhatsApp broadcast campaigns on the official WhatsApp Cloud API.Run...
05/10/2026

Stitch works with UK businesses planning and running WhatsApp broadcast campaigns on the official WhatsApp Cloud API.

Running a compliant campaign follows a clear sequence. Every outbound message that starts a new conversation requires a pre-approved template, categorised correctly as marketing or utility content. That categorisation affects both cost and approval likelihood, so getting it right the first time avoids delays before a campaign goes live.

Audience preparation matters as much as the message itself. Campaigns built around defined CRM segments, with confirmed opt-in for every contact, perform better and carry lower compliance risk than broad list sends.

Once a campaign is live, tracking which recipients reply is essential, because every reply opens a free 24-hour messaging window that removes per-message template costs for the rest of the conversation.

For a full step-by-step guide to planning and launching a compliant WhatsApp campaign, visit: https://www.stitch-ai.com/blog/whatsapp-business-tools-crm-integration-guide

Where does your current campaign process usually break?

Address

Surrey House, 196 Barnet Wood Lane
Ashtead
KT212LW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+443300162940

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