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GPsurgery.net

Name: GPsurgery.net
Address: The Butchery, Ashford Road, Ashford, TN306PR, GB
Telephone: +441580762900

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GPsurgery.net

Professional websites for GP practices, NHS doctors and NHS GP surgeries.

GPsurgery.net, the GP practice website template service launched by Dewar Green in 2005, has an enviable reputation for providing first class support and a friendly, responsive service. In 2014 a major development programme to future-proof GPsurgery.net saw a complete re-build for the service which now sits on one of the world’s most highly respected content management systems. A flexible, modular

design allows practices to offer their patients essential information and access to online patient services including appointment booking and repeat prescription ordering. Incorporating social media, news and alerts and a drag and drop form builder, GPsurgery.net is in a prime position to offer practices the most up-to-date website builder on the market. To visit the GPsurgery.net website go to:
www.gpsurgery.net

Demo site:
schoolhouse.gpsurgery.net

Some examples of the practice websites created with the
GPsurgery.net service go to:
www.tessajowellgpsurgery.co.uk
laurelbank.gpsurgery.net

10/01/2025

In website accessibility terms, PDFs are the devil - but just why are they so problematic?

🙅 Firstly, PDFs are rarely accessible for people using assistive technology like a screen reader. This means that a subsection of visitors to your website will be unable to read information you’ve provided.

🏔️ Another less well-known issue with PDFs is their size. PDFs can often run into the 10s of megabytes. This makes them costly to download for people accessing your website on mobile data. This can be another huge barrier for anyone trying to keep costs down.

📆 The third reason we’re not fans of PDFs on GP practice websites is that they can often lead to an information debt. Any PDFs left on a website will quickly go out of date, requiring constant maintenance to keep them current. This adds a huge workload to the team managing the website.

So what can you do instead?

🔗 The first and easiest option is to provide links to other trusted sources like the NHS website. This means you don’t need to do anything to keep the information up to date other than check the link annually.

⌨️ If the information has to be on your website, writing it as plain text onto a page is the best way to ensure it’s accessible. Using correct heading hierarchy will ensure the page is easy to navigate for people accessing the website using assistive technology.

📁 If you absolutely have to provide a PDF file on your website, ensure it’s carefully constructed following the NHS content guide. Steps like using a logical structure based on tags and headings, good colour contrast and using alternative text for images are key to ensuring your PDF is usable. However careful you are, there is still no guarantee your PDF will be accessible: using plain HTML text is always best.

Do yourself and your patients a favour and ditch PDFs in favour of plain text and links to external sources: it will save everyone a lot of time and stress.

13/12/2024

Working with Digital Transformation Leads to update GP practice websites across the country is some of the most rewarding work we do. These incredible tech-savvy team members are at the forefront of the effort to digitise healthcare for patients at a PCN level.

Thank you to Oliver in Kent for this fab feedback.

29/11/2024

Get ahead by putting your holiday opening hours on your GP practice website now.

Your GP practice website provider should be able to help you do this.

GPsurgery.net customers can set a date for their news items to be deleted so they don’t have to remember to remove information when it goes out of date.

22/11/2024

We recently interviewed our lovely clients at Three Harbours and Bosvena PCN.

The websites we provide for the PCN and their four member practices have helped them achieve a great score with the NHS benchmarking and improvement toolkit while still retaining the individuality of each site.

Read the interview now ⬇️

Three Harbours and Bosvena PCN and its four GP practices are making full use of the flexibility provided by the GPsurgery.net digital platform.

The PCN is in Cornwall, with patients cared for at surgery sites located in Bodmin, Fowey, Launceston, Lostwithiel, Par and St Blazey.

‘The PCN website provides the digital hub linking the four practices in the network,’ says Dom Cook, PCN Digital Transformation Lead. ‘One of its key functions is to inform patients about our shared services, such as clinical pharmacists, first contact physiotherapists, social prescribers and community paramedics.’

‘It’s also a useful way of explaining to the public that some of our staff work across the network, rather than at one specific practice.’

Built on GPsurgery.net’s NHS-themed PCN template, the website clearly signposts patients to the individual practice websites, which are built on the GPsurgery.net Flexi template. This offers options for practices to incorporate their own branding and photography, while adhering to NHS design standards.

Compliance with the NHS website benchmarking and improvement tool was a key criteria for Dom and the practice managers in making GPsurgery.net their website provider of choice. Other features, such as a social prescribing self-referral form and a jobs board that allows practices to advertise available roles via the PCN, were also important factors in the decision-making process.

The service and support provided by GPsurgery.net has proved to be equally important. ‘We’ve built an excellent relationship with GPsurgery.net,’ says Dom. ‘We’re always recommending them - we like them and they’re a great team to work with.’

15/11/2024

When we bring new customers onto our network we want to make sure they feel cared for at every step, but also that they feel empowered to make their own changes and additions to their website when needed.

We love getting reviews like this one from Tara as it helps us know we’re getting it right.

08/11/2024

October was a bit of a winner for GPsurgery.net! 🏆

We were absolutely delighted to see our customer support and onboarding whizz Helen Saint scoop up the Best Supporting Act award at Hubbub2024, MDHUB’s awards ceremony and lunch. Helen has worked incredibly hard over her eight years with us introducing systems and ideas to the way we work that have helped us become the organisation we are today. Thank you Helen!

Founder Tim Green didn’t walk away empty-handed, either. He was awarded an outstanding achievement certificate in The Disruptor Award category, for the work he’s put in over the last 15 years disrupting the status quo of inefficient GP practice websites.

As if Helen weren’t busy enough, she also smashed a half-marathon in under three hours this month. We’re exhausted just thinking about it 💤

We’ll check back in next month with another snippet of what we’ve been up to - stay tuned!

01/11/2024

Earlier this week GPsurgery.net director Tim Green heard from one of our GP practice customers that their Navigator website had been ranked by the ICB in the top 5 websites out of all the practices in their area.

‘They were delighted,’ says Tim, ‘especially since this unexpected accolade was achieved, to quote the practice manager, “without us doing anything.” ‘

When we put our heads together to develop our Navigator website product, our core aim was to do all the heavy lifting for the practice. ‘It looks like we’ve certainly achieved that for this particular customer,’ says Tim.

It’s rewarding to hear that our Navigator websites are out in the world making the lives of GP practice teams easier with minimal effort.

11/10/2024

Customer support is our superpower at GPsurgery.net. The meticulous, ongoing support our team give our customers is how we get fab reviews like this one from Angie.

Thank you for your feedback 🧡

04/10/2024

After a break over the summer holidays, we’re back with an update from GPsurgery.net.

It’s been another very busy period for the onboarding team and last week we had a record-breaking number of website go-lives!

It’s wonderful to see so many new sites launched after weeks of hard work and collaboration with our practice customers.

During these more hectic periods we use our own regular team check-ins to help us keep on track - here’s a snapshot from our most recent company standup 👋😄

In these sessions we also enjoy sharing what we’ve been up to beyond work.

At the weekend Lauren went daytime clubbing in Canterbury - she was home in bed with a cup of tea by 9pm! And Millie’s been exploring the Sussex coastline on her bike, soaking up the last of the sunshine before Autumn truly sets in.

We’ll be back in November - keep an eye out for our next update 👀

20/09/2024

“The look of the website fits in well with the NHS App,” said Sue Poole. “It all feels like it’s flowing through and is just so clean and user friendly.”

Patient flow is one of the most important things to consider when choosing a GP practice website. Navigator, our sleek, accessible and usable GP website **template** is designed to make it as easy as possible for patients to access the care they need, when they need it.

Read about how Navigator is directing patients at Abbey-Dale Medical Centre in Blackpool towards online tools, reducing burden on their staff on the front desk: https://gpsurgery.net/a-compliant-website-fits-the-bill-for-abbey-dale-medical-centre/

13/09/2024

When we build a website for a new customer, we don’t just want them to be happy with how it looks. Our top priority is making websites that are consistently easy to use for both the practice and their patients.

This lovely feedback from a new customer is a great sign that we’re on the right track - thank you for your kind words!

06/09/2024

📢The deadline to sign up to the NHS England online patient registration service is drawing near! 📢

The ‘Register with a GP surgery service’ makes it even easier to collect online registration requests from your patients, and links up neatly with a patient’s NHS number and NHS account.

The service becomes mandatory for all practices in England in October 2024, as outlined in the GP contract for 2024-25:

https://www.england.nhs.uk/long-read/arrangements-for-the-gp-contract-in-2024-25/

When you sign up, you’ll receive a unique link which your GP practice website provider can help you add to your website 💻👷.

You can read more about the service and sign up here:

https://digital.nhs.uk/services/register-with-a-gp-surgery-service/sign-up-to-start-using-register-with-a-gp-surgery

NHS Digital have also produced some posters, a video and website copy which you can use to let your patients know you are using the new service: https://digital.nhs.uk/services/register-with-a-gp-surgery-service/tell-your-patients-about-online-gp-registration.

Address

The Butchery, Ashford Road
Ashford
TN306PR

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 6pm
Thursday	9am - 6pm
Friday	9am - 6pm

Telephone

+441580762900

Website

https://gpsurgery.net/

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