20/10/2020
So it appears the scammers are out and about again, we have received hundreds of phone calls from our customers asking us if it was truly Microsoft/BT/Talk Talk etc etc phoning them and informing them that they had system problems, to put it bluntly......it wasn't. So you don't get caught out by these, well we can only call them Criminals we have put down some rules which if you follow will certainly help protect you and your systems. Rule 1. Always make sure your PC or Laptop has the latest updates installed. Rule 2. Make certain you are running an Anti-Virus program or security suite, and itβs up to date. Rule 3. Never click on a link in an email until you are sure itβs genuine, you can check this easily, for instance if the email says it's from BT then hover over the link and a box will come up showing the address it is going to. Rule 4. If you are asked to click a link and youβre not too sure donβt, instead type the link in yourself. Rule 5. Nobody knows if you have a problem with your computer, anyone who phones up out of the blue are scammers no matter who they say they are! Rule 7. When you go to a website, check it has the padlock on in the address field, any Company worth its salt will have a secure website. Rule 8. Never ever give any security details to anyone. Rule 9. Do not let anyone log onto your computer remotely unless you really can trust them, letting them onto your computer is the same as opening your front door and letting a complete stranger into your house. Rule 10. Always make a backup of your personal data, this is vital and our staff at Planet PC will be more than happy to show you what equipment you need and how to do it. If you do feel you may have fallen for one of these scam calls then stop using your PC or Laptop and phone us immediately, we will be able to assess the situation and advise the best way to move forward.
We specialise in PC and Desktop repairs. All makes repaired and supplied including Apple MAC's New Installations ,Viral and Malwareremoval and troubleshooting.