28/08/2024
It's ! Meet Chris Marshall, our Senior IT Infrastructure Analyst⚡ Chris shares his love of solving business challenges & how Shakespeare fits into his out-of-hours interests! 📜 ✍
🔹Can you describe your role at Evolve iMS and what a typical day looks like for you? - I head up the IT Infrastructure and Support Team. I'm responsible for making sure our clients' technical support and development needs are being met. While you'll find me keeping an eye on the various tools we use to monitor and maintain our services, I'm just as likely to be helping the team deliver first-class, remote support, working with clients face-to-face to develop their IT estate, or on-site with my sleeves rolled up solving technical challenges! 💪
🔹What inspired you to pursue a career in IT, and what do you enjoy most about your job? - My career in IT was probably kicked off the moment I got my first IBM PS/1 Pro, booted into Windows 3.0, and started tinkering with it. Nothing sits still in the world of technology, and what was right yesterday can be wrong today, so keeping things fresh is a perpetual challenge. Solving business challenges with technology is hugely satisfying; but for me, delivering it in a clear, simple, and cost-effective manner is the most enjoyable, and rewarding goal.
🔹What is one of the most exciting projects you’ve worked on at Evolve and what was your key contribution? - IT solutions often comprise of multiple components, delivered by the expertise of an experienced team. Big brands and long-established platforms give us the tools we need, but the detail is always in the business challenge they set out to solve and what the 'glue' is that makes the tool work for the situation. Developing DataSquirrel, our in-house Business Continuity and Disaster Recovery solution, is an exciting project; combining an array of fantastic, established business backup and recovery tools with our own 'Launch Control' to provide a white-glove BCDR solution for the SME sector.
🔹How do you stay current with the latest trends and advancements in data management and technology? - There's no shortage of resources for us to keep current, but I get the most value from listening to, and chiming in on discussions within the MSP tech community online. Many of the most innovative new tech companies exist on these platforms, so they are a great way to stay current on what's new while keeping an eye on what's popular. It's also a great way to get ahead of problems early, as incidents often get discussed in these forums before they are globally widespread.
🔹When you're not working with IT, what are some of your favourite hobbies or interests? - I'm currently studying part-time with the Open University for an Arts Degree in Creative Writing; a wonderful (if somewhat demanding!) way of switching off from the digital world and exploring subjects ranging from Shakespeare in literature to Socrates in philosophy ✍