D-Edge crm - Formerly LoungeUp

20/08/2026

30/06/2026

The journey continues with D-EDGE Hospitality Solutions .

Now that D-EDGE CRM is fully part of D-EDGE Hospitality Solutions, hotels can rely on one connected ecosystem to support every stage of the guest journey.

Same expertise. Same commitment. Now all in one place at D-EDGE.

Follow D-EDGE Hospitality Solutions to stay connected and discover what comes next!

24/06/2026

One platform. One team. One vision.

D-EDGE CRM is now fully integrated into D-EDGE Hospitality Solutions .

Together, we continue to support hoteliers with the expertise and innovation you rely on every day.

Follow D-EDGE Hospitality Solutions to see what we are building next!

18/06/2026

Your Guest Relationship and Operations Platform is growing stronger.

D-EDGE CRM is combining forces with D-EDGE Hospitality Solutions , bringing guest engagement, distribution, and hotel performance together in one ecosystem.

With D-EDGE Hospitality Solutions, hotels can:

🌍 Reach more guests across key distribution channels
🏨 Stay connected with travellers throughout the guest journey
📊 Better understand guests with booking and stay data
💰 Drive more revenue through direct bookings and upselling

𝐀𝐭𝐭𝐫𝐚𝐜𝐭 • 𝐂𝐨𝐧𝐯𝐞𝐫𝐭 • 𝐑𝐞𝐭𝐚𝐢𝐧

The same solutions you know, now backed by the full expertise and technology of D-EDGE.

Follow D-EDGE Hospitality Solutions for product updates, hospitality news, and what comes next.

02/09/2025

🚀 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐭𝐨𝐫𝐲: 𝐇𝐨𝐰 𝐓𝐡𝐚𝐦𝐞𝐬 𝐂𝐢𝐭𝐲 𝐑𝐞𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐢𝐬𝐞𝐝 𝐈𝐭𝐬 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝟏,𝟒𝟎𝟎 𝐀𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭𝐬

Managing a luxury residential complex with over 1,400 apartments and multiple teams presents a unique challenge. Thames City in London needed to streamline its internal operations to ensure a seamless experience for every resident.

We're proud to share how their partnership with D-EDGE CRM helped them achieve remarkable results:

🎯 𝗖𝗲𝗻𝘁𝗿𝗮𝗹𝗶𝘀𝗲𝗱 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻
Thames City implemented a virtual , acting as a single source of truth for all teams. From maintenance tasks to resident complaints, everything is now tracked in one place.

⏱️ 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆
Real-time updates and customisable task lists have transformed daily handovers and task management.

As Denny Lane, Residential General Manager, notes, this solution '𝐬𝐚𝐯𝐞𝐬 𝐮𝐬 𝐭𝐡𝐫𝐞𝐞 𝐡𝐨𝐮𝐫𝐬 𝐞𝐚𝐜𝐡 𝐝𝐚𝐲, 𝐬𝐢𝐠𝐧𝐢𝐟𝐢𝐜𝐚𝐧𝐭𝐥𝐲 𝐞𝐧𝐡𝐚𝐧𝐜𝐢𝐧𝐠 𝐨𝐮𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲'.

😎 𝗥𝗲𝗱𝘂𝗰𝗲𝗱 𝗠𝗲𝗻𝘁𝗮𝗹 𝗟𝗼𝗮𝗱
Teams can now focus on providing exceptional service without the stress of remembering every detail. By notifying only the relevant teams about specific tasks, the system provides peace of mind and ensures nothing falls through the cracks.

🛎️ 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗤𝘂𝗮𝗹𝗶𝘁𝘆
The has led to fewer forgotten tasks and faster issue resolution, ensuring a higher quality of service for residents.

𝗧𝗵𝗶𝘀 𝗶𝘀𝗻'𝘁 𝗷𝘂𝘀𝘁 𝗮𝗯𝗼𝘂𝘁 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲; 𝗶𝘁'𝘀 𝗮𝗯𝗼𝘂𝘁 𝗲𝗺𝗽𝗼𝘄𝗲𝗿𝗶𝗻𝗴 𝘁𝗲𝗮𝗺𝘀 𝘁𝗼 𝘄𝗼𝗿𝗸 𝘀𝗺𝗮𝗿𝘁𝗲𝗿 𝗮𝗻𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝗮𝗻 𝘂𝗻𝗽𝗮𝗿𝗮𝗹𝗹𝗲𝗹𝗲𝗱 𝗹𝘂𝘅𝘂𝗿𝘆 𝗹𝗶𝘃𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲.

➡️ Read the full success story here: www.loungeup.com/blog/success-story-thames-city

01/07/2025

📣 [ANNOUNCEMENT] LoungeUp is now D-EDGE CRM 📣

LoungeUp is now part of -EDGE Hospitality Solutions and becomes D-EDGE CRM 💜

The platform now features D-EDGE’s visual identity, reflecting the strength and international reach of the D-EDGE brand 🌐

🔍 Discover more: www.loungeup.com/ressources/blog/annonce-d-edge-crm

11/06/2025

Today we’re shining a spotlight on the newest hotel from the Experimental Group: 𝗘𝘅𝗽𝗲𝗿𝗶𝗺𝗲𝗻𝘁𝗮𝗹 𝗠𝗮𝗿𝗮𝗶𝘀 🤩

Founded in 2007, the Experimental Group has redefined hospitality by creating innovative cocktail bars, characterful restaurants, and boutique hotels across Europe and beyond.
Congratulations to the entire team on this exciting opening ✨
We’re proud to support this new property with the implementation of our digital logbook, designed to streamline internal communication and information sharing 😌

𝗘𝘅𝗽𝗲𝗿𝗶𝗺𝗲𝗻𝘁𝗮𝗹 𝗠𝗮𝗿𝗮𝗶𝘀 𝗮𝘁 𝗮 𝗴𝗹𝗮𝗻𝗰𝗲 🛎️
Located in the heart of Paris’ 3rd arrondissement, the Marais neighbourhood comes to life, a historic neighbourhood of cobblestones, charm, and Parisian tradition.
Inside the property, discover 43 rooms designed by Tristan Auer and inspired by an elusive traveller who leaves behind memories and artefacts from a nomadic life.
The Temple & Chapon restaurant brings together New York flair and French tradition, while the ground-floor American Bar extends the night with bold cocktails and hushed conversation.
And finally, get lost in self-care in the spa, offering bespoke treatments and revitalising rituals.

Discover this hidden gem in the heart of Paris: www.experimentalmarais.com

04/06/2025

LoungeUp is now connected with Oracle Hospitality’s Opera Cloud with Advanced 2-way integration ✨

With this advanced connection, properties using this PMS can now benefit from real-time synchronisation 🕒 between the LoungeUp CRM and Opera Cloud PMS, delivering a smoother guest experience and reducing operational workload 😌

𝗪𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝘁𝗵𝗶𝘀 𝗮𝗱𝘃𝗮𝗻𝗰𝗲𝗱 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗲𝗻𝗮𝗯𝗹𝗲?
❶ 🔁 Guest stays and profile data are automatically synced with every update
❷ ✅ When a guest completes online check-in, their reservation status is updated in Opera Cloud, giving teams advance notice that all pre-arrival steps are complete
❸ 🛎️ All extras (𝘦𝘢𝘳𝘭𝘺 𝘤𝘩𝘦𝘤𝘬-𝘪𝘯, 𝘭𝘢𝘵𝘦 𝘤𝘩𝘦𝘤𝘬-𝘰𝘶𝘵, 𝘳𝘰𝘮𝘢𝘯𝘵𝘪𝘤 𝘸𝘦𝘭𝘤𝘰𝘮𝘦, 𝘣𝘰𝘵𝘵𝘭𝘦 𝘰𝘧 𝘤𝘩𝘢𝘮𝘱𝘢𝘨𝘯𝘦, 𝘦𝘵𝘤.) ordered via LoungeUp, during pre-stay or through the Guest App, are automatically sent to Opera Cloud and linked to configured products, updating the final bill
❹ 🧾 Payments and orders made by the guest are reflected in the PMS, updating the balance and invoice
❺ 💁‍♀️ Express check-in for guests: seamless, personalised, with no queues or paperwork at reception

𝗞𝗲𝘆 𝗮𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲𝘀:
🫰Fewer repetitive tasks for teams
⏱️ A more efficient front desk
🤝 Smoother internal communication
✨ A premium, high-end guest experience