TERMS & CONDITIONS - AGREEMENT FOR REPAIR
🔋 The terms set out in these Conditions of Repair (“Agreement”) shall apply to the service (“Service”) we provide to repair your smartphone, tablet, console, smartwatch, laptop and desktop (“Device”).
🔋 We shall make reasonable efforts to repair your Device subject to the availability of any parts required and/or the terms of any relevant guarantee or wa
rranty. We shall perform the Service using our utmost care and skill.
🔋 We shall use Genuine, OEM or High-Quality compatible parts for the repairs of all Devices.
🔋 We shall require the passcode of your Device in order to test the Device before and after the Service. Should you prefer to keep this information private, we can still proceed with an appointment, but will not be able to perform a full functional check on the Device.
🔋 We shall notify you when the Device has been repaired.
🔋 If we are unable to complete the Service for any reason, or the Service will incur further costs payable by you beyond that initially estimated by us, we will notify you immediately via phone call or SMS. If you do not accept our revised estimate, we will return your Device to you unrepaired with no cost or service charge.
🔋 Use of our service may void your manufacturer’s warranty. If you would like to avoid this, then please take your Device directly to the manufacturer.
🔋 Torsido Computer & Mobile Phone Repair may install warranty seals following the repair. Any tampering of the seals will void our warranty.
🔋 Our products and repairs are covered by the warranty terms of 3 months outlined in the table below:
Signal Issue, Charging Issue, Camera Replacement, Audio Repair, LCD Screen, Battery Replacement, Liquid Damage, Software Repair, Logic Board Repair
WHAT WE DON’T COVER:
🛡️ Subsequent mishandling that causes the frame to bend, twist, or crack and Water damaged
🛡️ Too much pressure applied to the screen will damage LCD/Black-Out or produces vertical or horizontal line damage.
🛡️ Subsequent accidental drops
🛡️ Damage resulting from attempted customer repairs
If for any reason you're not satisfied with your repair or you find you have encountered an issue, don't panic! we recommend you return your device to Torsido Computer & Mobile Phone Repair. There, you can speak to our tech who will be happy to assist you in trouble-shooting any problem that you may have.
