Sofrecom

Sofrecom Sofrecom, The Know-How Network. Part of the Orange Group.

Sofrecom, an Orange subsidiary, has developed since 48 years unique know-how about operator businesses, making it a world leading specialist in telecommunications consultancy and engineering. Its experience of mature and emerging markets, combined with its deep understanding of the structuring changes affecting the telecoms market make it a valued partner for operators, governments and internation

al investors. Over 200 major players in over 100 countries have entrusted strategic projects to Sofrecom: transformation and optimization, technological modernization, innovation and development. Its privileged access to Orange Group's vast resources and innovations enables Sofrecom to propose proven, avant-garde solutions. Sofrecom's strength lies partly in its diversity, with more than 1,500 consultants and experts of 30 nationalities working in 11 agencies around the world. Sofrecom is a human network, a powerful network of know-how which ties its personnel to Orange experts, to industrial partners, to local partners and to customers.

29/05/2026

🔄 Is your copper decommissioning strategy truly "future-proof"?

Copper network shutdown is inevitable but complex. For CTOs, the challenge is threefold: ensuring service continuity, meeting regulatory requirements, and migrating customers to more profitable solutions.

We’ve distilled our expertise into a structured 4-phase methodology to help you analyze technical impacts, design alternative next-gen offers, and secure future revenues.

✅ Avoid the pitfalls. Master the transition.

👉 Read the full article and learn more: https://loom.ly/qkwBfXg

22/05/2026

🌟 La diversité, moteur de notre réussite collective

Dans un monde en constante transformation, la diversité culturelle est un levier puissant pour imaginer des solutions plus créatives, inclusives et durables.

Valoriser les singularités et encourager l’expression de chacun et chacune permettent à notre Groupe d’avancer ensemble, plus forts et plus engagés.

📹 Témoignages de collaborateurs et collaboratrices qui nous partagent ce qu'ils ont appris grâce à leurs collègues.

21/05/2026

🌍 Et si nos différences étaient notre plus grande force ?

​En cette Journée mondiale de la diversité culturelle, nous affirmons haut et fort que la diversité va bien au-delà des mots : c'est un moteur d’innovation et de progrès au quotidien.
​Chez , elle est le carburant de notre intelligence collective. En favorisant l’écoute et la complémentarité, elle nous permet de voir plus loin, ensemble. 🚀

​💡 Parce que l'inclusion se vit de l'intérieur...
Nos équipes ont pris la parole !
​📹 Découvrez en vidéo ce que nos collègues admirent le plus dans les cultures de leurs homologues à travers le Groupe. Une belle dose d'inspiration et de partage à consommer sans modération. 👇compréhension mutuelle et favorise une dynamique d’écoute, d’ouverture et de complémentarité.

🎉 Journée mondiale de la diversité culturelle 🎉Chez Sofrecom, la diversité est une réalité concrète et précieuse. Avec p...
21/05/2026

🎉 Journée mondiale de la diversité culturelle 🎉

Chez Sofrecom, la diversité est une réalité concrète et précieuse. Avec plus de 25 nationalités représentées, nos équipes incarnent un véritable croisement de cultures. Cette mosaïque humaine est notre force : elle stimule l’innovation, encourage la créativité et enrichit notre compréhension des enjeux mondiaux.
Cette diversité nous permet de mieux comprendre les enjeux globaux et d'apporter les solutions les plus adaptées à nos clients à travers le monde !

En savoir plus sur nos engagements 👉https://www.sofrecom.com/a-propos-de-nous/responsabilite-sociale.html

19/05/2026

🤖 Is AI the new engine of your growth?

Forget approximate segmentation. It’s time for real-time surgical precision using NBO/NBA. Transform every interaction into a tailored business opportunity.

The results:
🔸 Hyper-targeted prospecting adapted instantly to customer intent.
🔸 Empowered sales with tools generating up to €2.5M in annual gains.
🔸 Proactive relationships to anticipate and reduce churn risk.

📖 Discover how Gen AI change the game & Download here: https://loom.ly/ob7ETUk

📡 Today we're celebrating World Telecommunication & Information Society Day!According to the ITU (International Telecomm...
17/05/2026

📡 Today we're celebrating World Telecommunication & Information Society Day!

According to the ITU (International Telecommunication Union), nearly 2.6 billion people still lack an internet connection, mainly in rural areas and developing countries.

At Sofrecom, we are proud to support industry players in tackling their major transformation challenges through:
🌳 efficient and sustainable networks
🤖 innovation that benefits operators and governments
🤝 business and organizational transformation for greater operational efficiency

🎯 Because telecommunications are more than ever a lever for economic, social and environmental development, we continue to mobilize our expertise to build the networks of tomorrow.

06/05/2026

🤖 Is AI the new engine of your growth?

Forget approximate segmentation. It’s time for real-time surgical precision using NBO/NBA. Transform every interaction into a tailored business opportunity.

The results:
🔸 Hyper-targeted prospecting adapted instantly to customer intent.
🔸 Empowered sales with tools generating up to €2.5M in annual gains.
🔸 Proactive relationships to anticipate and reduce churn risk.

📖 Discover how Generative and Predictive AI change the game & Download here: https://loom.ly/ob7ETUk

30/04/2026

🤖 AI is the new engine of your growth ?
Forget approximate segmentation. It’s time for surgical precision. By leveraging NBO/A analysis and real-time recommendations, we turn every touchpoint into a business opportunity.
The results:
✅ Highly-targeted prospecting that hits the mark.
✅ High-performance sales teams empowered by data.
✅ A truly proactive customer relationship—at last.

📖 Discover how the power of Generative and Predictive AI is changing the game in our new white paper :

👉 To Download it: https://loom.ly/ob7ETUk

29/04/2026

🚀 85% of consumers demand personalization. How many companies actually deliver? 📉

Rarely enough, according to Claire KHOURY, our CMO. The challenge is no longer about intent—it’s about ex*****on.

Our latest White Paper, "Customer Experience 4.0," provides the roadmap to bridge this gap using Generative AI. Discover how to move beyond generic interactions and build a proactive, high-growth customer journey.

📖 The guide to sustainable CX is now available:
👉 https://loom.ly/ob7ETUk

🤖 The rise of Agentic AI: A new era for the digital ecosystem. We are moving beyond simple automation. Agentic AI is fun...
28/04/2026

🤖 The rise of Agentic AI: A new era for the digital ecosystem.

We are moving beyond simple automation. Agentic AI is fundamentally altering the brand-customer relationship, positioning AI agents as central actors in the customer journey.

But how do you maintain trust in an automated world? Success now hinges on three pillars:
✅ Expertise that stands out.
✅ Credibility that reassures.
✅ Data & Trust as the ultimate competitive advantage.

🚀 Ready for a deep dive? Discover the future of CX in our new White Paper.

Get your sneak peek here: 👉 https://loom.ly/ob7ETUk

23/04/2026

[COMING SOON 📖] Are you ready for Customer Experience 4.0?

The wait is almost over! Our latest White Paper, "CUSTOMER EXPERIENCE 4.0," is about to drop.

To get you started, we’re lifting the veil on the core themes:
🔹 Strategic Insights: Deep dives from our top industry experts.
🔹 Innovative Perspectives: How to navigate the new CX landscape.
🔹 Practical Advice: Actionable steps to future-proof your customer journeys.

🚀 Stay tuned—the full release is just around the corner!

Explore our CX expertise in the meantime 👉 https://loom.ly/uudtUwQ
and AI data 👉 https://loom.ly/Q70eEes

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46 Avenue Du Général De Gaulle
Châtillon
92320

Téléphone

+33157364500

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