08/10/2026
๐๐ฅ๐ข๐ ๐ฅ๐๐ค๐จ๐๐ฆ๐ง ๐ง๐ข ๐๐๐ฃ๐๐ฅ๐ง๐จ๐ฅ๐ ๐๐ก ๐ฐ๐ด ๐๐ข๐จ๐ฅ๐ฆ: ๐๐๐๐๐ฉ๐๐ฅ๐๐ก๐ ๐ฆ๐ง๐๐ฅ๐๐๐ก๐ ๐๐ข๐ก๐ก๐๐๐ง๐๐ฉ๐๐ง๐ฌ ๐๐ก ๐ฆ๐๐ฅ๐๐๐ก๐๐
The sailing yacht SlowMotion was in the port of Sant'Antioco, Sardinia, preparing to set out on a round-the-world voyage, when a critical piece of equipment failed to arrive. The Starlink Performance (Gen 3) antenna ordered through an unofficial reseller could not be supplied, leaving the vessel unable to depart with the connectivity it needed for months at sea.
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With the departure date fixed, the captain needed a reliable solution within a very short timeframe.
The request was escalated directly to Starlink. As one of Starlink's long-standing authorised resellers worldwide, IEC Telecom was entrusted with the order, with a clear requirement: deliver the antenna to Sardinia and complete the installation on board within 48 hours.
๐ข๐จ๐ฅ ๐ฅ๐๐ฆ๐ฃ๐ข๐ก๐ฆ๐
To meet the urgent timeline, IEC Telecom assigned a team to Sardinia right away. On arrival, the engineers installed and tested the system on board, then handed it over to the captain. The project was completed on 5 October, within the agreed timeframe.
๐ง๐๐ ๐ข๐จ๐ง๐๐ข๐ ๐
SlowMotion is now fully connected and has set sail on its journey around the world. This case shows the risks customers face when they buy from unauthorised resellers. Buying from an authorised Starlink reseller is the only way to be sure of reliable delivery and professional service. Customers who work with an authorised reseller can count on certified equipment, expert installation and ongoing support long after the vessel leaves port.
โI am extremely happy with the work carried out by both technicians and would like to sincerely thank them for their availability and professionalism. Despite the very tight timeframe, they managed to complete the installation and testing of the system in just 48 hours. They did an excellent job and took the time to explain the system to me clearly, making sure I understood how to operate and manage it properly. Their expertise, dedication and willingness to help made the whole process very smooth, and I really appreciated their support throughout the installation.โ โ Giovanni Camboni, Captain of SlowMotion.
We thank Starlink for their confidence in IEC Telecom, and we wish SlowMotion a safe and successful voyage.
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