24/04/2015
You have streaming problems/ freezing /Stuttering with your IPTV Box....
Your IPTV box will work with a stable ADSL connection of 2.00 Mb/s or more. Microwave connections can be unreliable do to the frequencies used
If your ISP uses 2.4 Ghz then your house or apartment is saturated with radio waves inconceivable numbers of them, in fact, vibrating forth from
radio stations, TV stations, cellular towers. You’re being bombarded, constantly, with electromagnetic waves of all kind of frequencies, many of which have been
encoded with specific information, whether it be a voice, a tone, or digital data.
The basis is that if your ISP is using this frequency then expect problems!
If you need to improve your service please contact your internet service provider because if you ar using other internet connected devices in your home then this will affect your IPTV service by reducing your bandwidth. (6 MGhz or above is recommended).
Also, if you do a speedtest the results will show the download speed at that moment in time only, if your ISP is under stress due to high demand then your
speed may vary astronomically the results are intermittant connection problems to your IPTV box.
Please Note the Downloading Speed is not a guide to how good your provider is or whether your IPTV box is working OK, you are STREAMING "NOT Downloading" you need Bandwidth and it must be consistant, if your provider reduces your Bandwidth below 2.0Mb/s you can get stutter or loss of picture.
You are watching live TV from the Internet called Multicasting which means that your TV service provider is uploading multiple channels (possibly over 100 of them live)
It relies upon the World wide web to get these services to you and once it has left their servers it is out of their control, we all have to rely upon the miriad
of servers your service has to travel through and if everything is equal then you will get a continous reliable service, if there is any problems on the way
including your local IPS's back office then there will be delays and this will affect your service!
Watch out for Bandwidth Throttling..
Bandwidth throttling is the intentional slowing of Internet service by your Internet service provider ISP, they will deny it but they do do it
go to http://en.wikipedia.org/wiki/Bandwidth_throttling for more info. If you are a high user and you will be if you are streming live TV then you will be at the top
of the list to be throttled!
Another important issue is the time delay in connection to your TV service Please also read below about latency.
Latency
Internet speeds are quoted for download and upload and these figures are usually given in Megabits per second (Mbps)
However this is only part of the picture. This speed gives you an idea of the speed of your connection but is doesn’t tell you about latency, this is a time delay
from one point to another.
This figure gives no indication of whether the data has travelled by the most direct route, if direct that is good but in reality it doesn't the journey is going to
take longer.
So with network traffic you might have a fast Internet connection but but if the route between your computer and the server being accessed is indirect then
delays will be incurred.
Latency is a true indicator of whether network traffic has taken the shortest possible route and is frequently misunderstood.
Good performance is generally defined by a latency of less than 100 milliseconds (ms) or 0.10 second.
If the time it takes for a message to travel from your computer to your server is less than 100ms then excellent but if the time is greater than this,
then your performance will be affected.
You can test it by either using speedtest.net but a more accurate way is to do the following..
Windows 7 PC click on the Start button and in the box that says “Search programs and files” type cmd and press enter.
On a Windows XP machine again go to the Start button but this time choose Run.
In this box type cmd
press enter button
Next type..
ping test.hostediteservices.com
and press enter button
The results will show you the Latecy time in milliseconds below 100ms is good above means you could have a problem with your network connection.
What to do about it is difficult, if it is constantly above 100ms then contact your ISP, if it is not then you will have to live with it! and experience intermittant problems with your streaming service.
Bandwidth throttling is the intentional slowing of Internet service by an Internet service provider. It is a reactive measure employed in communication networks in an apparent attempt to regulate network traffic and minimize bandwidth congestion. Bandwidth throttling can occur at different locations…
