20/08/2015
Job Announcement:
The Aga Khan Agency for Microfinance (AKAM) is a member of the Aga Khan Development Network (AKDN) which is a group of development agencies, institutions and programs established by His Highness the Aga Khan. The common goal of these agencies is to combat problems of social and economic development and to help the poor achieve a level of self-reliance sufficient to plan their own livelihoods.
Job Title: Operations Officer
Department: Operations
Responsibilities:
• Regular reporting to the Operation Manager on key issues faced by branches and make recommendations to improve performance and solve problems.
• Conduct independent review of client files, loan applications. This implies extensive visits to clients before and/or after the full repayment of loans.
• Assess strengths and weaknesses of the portfolio, the quality of administrative processes and other organizational issues.
• Asses the strengths and weaknesses of branch managers and loan officers.
• Provide branches with recommendations and guidelines to address their weaknesses and leverage on their strengths.
• Follow-up on the implementation of recommendations/guidelines issued by the
Operation Manager and/or the Internal Audit Department and assesses their results.
Qualifications:
• University degree in Business Administration, Economic Development, Economics; or any related study.
• At least (2) two years’ experience in development or any relevant field.
• Planning and Data Analysis Skills, as well as Budgeting Skills.
• Good knowledge of lending processes.
• Excellent Report Writing Skills.
• Sufficient level of computer literacy (Microsoft Office).
• Excellent command of spoken and written English.
• Communication, Time Management, Problem Solving, and Customer Service Skills.
• Flexibility, Integrity, Enthusiasm towards work, High Confidentiality.
Email address: [email protected]
Deadline for applications submission: 1 September 2015
Only short listed candidates will be contacted
