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Moving Retail Communications Beyond the Headset To learn more, visit us at www.x-hoppers.com

x-hoppers is a complete retail communication solution that combines wireless headsets, smart call points and AI-powered features to improve customer experience. Powered by Wildix, a leading UCaaS vendor with 20 years of industry experience, x-hoppers connects store associates to a secure broadcast where they can instantly collaborate and receive incoming calls and notifications, including AI theft

-detection alerts, to streamline processes and reduce shrink. With over 250 integrations, including an AI Coach, x-hoppers cuts training time in half and equips shop assistants with all the tools they need to provide an outstanding in-store experience.

16/06/2026

43% of UK shoppers will walk out of a store empty-handed if they have to wait too long for help. ⏱️❌

No complaints, no feedback — just a lost sale because staff are stretched too thin or stuck looking for answers.

For retail tech to succeed, it has to empower your team to jump in and help the second a customer needs them. Check out our latest research report to learn more.
🔗 https://www.x-hoppers.com/uk-consumer-retailer-report-2026/

11/06/2026

Are your store systems talking to each other? 🎧

We looked at the data from over 2,200 retailers and shoppers across the U.S. and UK to see how the industry is keeping up. Here’s a sneak peek at what we found:

✅ The U.S. is playing catch-up: Nearly double the number of U.S. retailers are operating without a formal strategy compared to the UK.

✅ Friction is real: 79% of U.S. associates have to physically leave a customer’s side just to find information.

✅ AI is the bridge: Over half of retailers are prioritizing generative AI to help their teams get answers faster.

The consensus? Shoppers don't necessarily want more gadgets; they want better-informed staff who can help them right on the spot.

Check out our latest blog post to get the full transatlantic breakdown! 📖
https://www.x-hoppers.com/blog/mind-the-gap/

09/06/2026

U.S. retail by the numbers in 2026. 🇺🇸👇

We put the data from our latest independent consumer and retailer report. Swipe through to check out the real state of the connected store, from budget allocations and manager blind spots to the things shoppers consider non-negotiable.

Want the deeper story behind the numbers? Grab your copy of the full report in the comments below! 🔗

04/06/2026

A striking 79% of U.S. retailers admit that their associates have to physically leave a customer's side just to find answers to questions.

The moment an associate walks away to check a back-office terminal or hunt down a manager, shoppers get frustrated — and the sale is at risk.

The clearest way to protect your conversion rates? Keeping your team right by the customer's side with instant, hands-free access to information.

Tap the link to explore the full data in our latest report! 🔗 https://www.x-hoppers.com/us-consumer-retailer-report-2026/

29/05/2026

Our UK retail report is out, but how does the U.S. compare? 🇺🇸📊

We just wrapped up our study of over 1,100 American shoppers and retail leaders to pinpoint the tech gaps holding back in-store conversion in the United States.

Download the full U.S. report to learn more. 🔗 https://www.x-hoppers.com/us-consumer-retailer-report-2026/

26/05/2026

"Order 587 is ready to be collected on shelf B3." 📦✨

In-store pickup shouldn't mean making your customers wait around while staff search the back room for their packages.

With x-hoppers, store associates get instant order locations whispered right into their headsets just by asking. Check out the video to see how hands-free AI tech takes the friction out of BOPIS! 👇🎬

21/05/2026

Is your store tech actually working as a team? 🎧❌

While 3 in 4 UK retailers have a documented “connected store" strategy, 46% admit their systems don't actually talk to each other.

Fragmented tools are isolating store colleagues, slowing down customer service and leaving managers with major blind spots on the shop floor.

We surveyed over 1,100 UK shoppers and retail leaders to uncover exactly where the high street's digital strategy is hitting a wall.

Download the complete report to learn more!

19/05/2026

"Hey x-hoppers, are there any cordless drills in the stockroom?" 🗣️⚡

When items run low, your team shouldn't have to leave the sales floor to search for inventory.
With x-hoppers’s AI assistant, store associates can instantly find out exactly where an item is located just by asking their headsets. Watch the video to see how hands-free tech saves the sale! 🎬👇

14/05/2026

Is your management routine feeling a bit... fragmented? 🧩

When you oversee multiple stores, being in two places at once is usually impossible. But with x-hoppers, the distance between your office and the sales floor disappears, turning a fragmented management challenge into something much more manageable.

Check out our latest blog post and follow "Matt," a multi-unit manager, as he uses the x-hoppers mobile and web apps to:

✅ Sync teams
✅ Provide instant support
✅ Boost operational agility
✅ Offer data-backed coaching

12/05/2026

New hire? No problem. 🎧

Ever seen a new associate wander the floor looking for help with a task? Imagine if they had all the answers at hand!

In this quick video, discover how x-hoppers’s AI assistant walks a team member through the store’s closing procedure, from balancing registers to locking up, on demand and straight from the sales floor.

✅ Boost consistency: One set of instructions for every store.

✅ Empower staff: Give them the answers they need, right when they need them.

✅ Save time: Let your managers focus on what they do best.

Address

Laeva Tn. 2
Tallinn
10111

Website

https://www.x-hoppers.com/

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