x-hoppers

x-hoppers Moving Retail Communications Beyond the Headset To learn more, visit us at www.x-hoppers.com

x-hoppers is a complete retail communication solution that combines wireless headsets, smart call points and AI-powered features to improve customer experience. Powered by Wildix, a leading UCaaS vendor with 20 years of industry experience, x-hoppers connects store associates to a secure broadcast where they can instantly collaborate and receive incoming calls and notifications, including AI theft-detection alerts, to streamline processes and reduce shrink. With over 250 integrations, including an AI Coach, x-hoppers cuts training time in half and equips shop assistants with all the tools they need to provide an outstanding in-store experience.

Speed, safety and smart service — see how Gas King leveled up their store operations! ⛽✨Gas King Oil Co. replaced clunky...
22/10/2026

Speed, safety and smart service — see how Gas King leveled up their store operations! ⛽✨
Gas King Oil Co. replaced clunky two-way radios with x-hoppers AI-powered headsets, giving their frontline teams instant clarity on complex policies, smart call points at fuel pumps and car wash bays and discreet support when they need it most.

The result? 100% staff adoption, faster customer service and safer shifts across their locations! 📈

💬 "Having the headsets isn't just about answering questions; it’s about making sure our team feels safe." — Scott Sibbet, VP Retail Operations, Gas King

👇Click the link in the comments below to read the full case study.

20/10/2026

Stop paying for expensive call boxes! 📲✨

Watch how Jordan Wygal, President of Bill’s Ace Hardware, uses easy-to-print x-hoppers smart call points to get staff to customers quickly:

💬 "Because the QR codes are free and easier to produce, we have them at each bathroom, locked cage, and aisle... we’re able to get to the customer quicker."

👇 Watch the clip to learn more

What do Ace Hardware owners really think about switching to smart headsets? 🎧✨Our Sales Director, Daniel Rojas, hosted a...
15/10/2026

What do Ace Hardware owners really think about switching to smart headsets? 🎧✨

Our Sales Director, Daniel Rojas, hosted a panel at the Ace Fall Convention to find out! He sat down with Ace corporate leadership and store owners to hear how x-hoppers is changing the game on their sales floors.

From hitting a 100% online order fulfillment rate to using AI to train new staff, the results speak for themselves.

💬 "I was expecting a learning curve... but it's just so simple that there's been none." — Charlie Meadors, Owner, Meadors Lumber Co.

👉 Tap the link in the comments below to read Daniel’s full blog post and breakdown.

13/10/2026

“Can I get some help up here?” 🛒 “On my way!” ⚡

That’s how easy in-store communication should be!

Charlie Meadors, owner of Meadors Lumber Co., recently shared how x-hoppers smart headsets eliminated store-wide yelling and miscommunication across his team. See exactly what he had to say in the video below.

Clearer team chat = calmer store = happier customers! 🛠️✨

09/10/2026

As we wrap up an incredible few weeks at both the NextPoint Event and the Ace Fall Convention, let’s hear from an Ace Hardware owner and one of our customers, Scott Crowe, to hear how x-hoppers performs in a real store. Take it away, Scott!

08/10/2026

As we wrap up an incredible few weeks at both the NextPoint event and the Ace Fall Convention, let’s hear more about our exciting partnership with Ace Hardware straight from the source. Take it away, Bob Lovesky!

"Buy more tools" is no longer a viable strategy for retail tech in 2027. 🛍️⚡Stores don't need more independent screens o...
01/10/2026

"Buy more tools" is no longer a viable strategy for retail tech in 2027. 🛍️⚡

Stores don't need more independent screens or apps keeping employees' eyes down, away from the customer. They need systems where technology, people and store data actually talk to each other.

In our newest blog post, our CTO, Graham Dixon, breaks down what’s shaping retail tech in 2027 — and hint: it isn’t just about what technology is trending, but how different solutions work together.

🔗 Check out the full post in the comments below.

25/09/2026

What an event! 🛠️⚡

After an incredible few days in Orlando, we’re already missing the energy at the Ace 2026 Fall Convention. Thank you to everyone who stopped by the x-hoppers booth, attended our retailer panel and spoke to us this week at the Ace 2026 Fall Convention. We’re thrilled byWhat an event! 🛠️⚡

After an incredible few days in Orlando, we’re already missing the energy at the Ace 2026 Fall Convention. Thank you to everyone who stopped by the x-hoppers booth, attended our retailer panel and spoke to us this week at the Ace 2026 Fall Convention. We’re thrilled by the passion you have for connecting “The Helpful Place” and can’t wait to help many of you make it a reality.

Want a quick glimpse of the event? Check out the clip below of some of our favorite moments! 📽️

And if you didn’t get a chance to chat or want to see how x-hoppers would fit into your specific store, drop us a message or visit www.x-hoppers.com to learn more.


the passion you have for connecting “The Helpful Place” and can’t wait to help many of you make it a reality.

Want a quick glimpse of the event? Check out the clip below of some of our favorite moments! 📽️

And if you didn’t get a chance to chat or want to see how x-hoppers would fit into your specific store, drop us a message or visit www.x-hoppers.com to learn more.

A big thank you to Charlie Meadors, Scott Crowe and Jordan Wygal for taking the stage during our retailer panel at the A...
23/09/2026

A big thank you to Charlie Meadors, Scott Crowe and Jordan Wygal for taking the stage during our retailer panel at the Ace 2026 Fall Convention! 🛠️⚡

Hearing firsthand how Ace Hardware owners are leveraging x-hoppers to keep teams connected and informed while elevating the customer experience is what it's all about. Your insights into transforming in-store communications were invaluable to everyone who joined us.

Thank you for sharing your time, expertise and real-world results with the Ace community!

Day one of the Ace 2026 Fall Convention is officially underway! 🛠️⚡We’re live at the Orange County Convention Center in ...
22/09/2026

Day one of the Ace 2026 Fall Convention is officially underway! 🛠️⚡

We’re live at the Orange County Convention Center in Orlando, ready to show how our smart retail headset system helps Ace Hardware owners connect their teams, train staff faster and serve customers smarter.

If you’re here, stop by booth 27026 to see how x-hoppers is connecting the Helpful Place!

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