ITSM360

ITSM360 The essence of our work is the Microsoft 365 based ITSM solution – ITSM360 – which combines the

Welcome to our ITSM universe

Our DNA is a mix between Microsoft geeks and rock-solid expertise in IT-Governance and IT-Service Management, and when you release the power from these two groups amazing things happens – and the outcome is ITSM360. We enable Microsoft-aligned enterprises to execute ITSM processes on top of Microsoft 365, and ITSM360 is the glue between the tech stack and ITIL. Having just normal SharePoint and Teams experience means, that you can cut training and expensive consultants, make your changes to the process orchestration fast and effective.

We’re excited to share an important milestone for ITSM Company.As part of our continued growth in Europe, we have establ...
26/03/2026

We’re excited to share an important milestone for ITSM Company.

As part of our continued growth in Europe, we have established a new company in Germany and welcomed experienced investors to support our next phase.

This is a significant step to strengthen our presence, accelerate innovation, and scale with partners and customers.

Die Suite ITSM360 basiert vollständig auf Microsoft 365. Sie bietet umfassendes IT- und Enterprise Service Management für alle Geschäftsbereiche. Martin Jal

07/01/2026

We are proud to announce that ITSM Company Deutschland GmbH is now fully operational.

With new hubs in Berlin and Stetten (Bavaria) and the addition of three expert team members, we are solidifying our commitment to the DACH region.

This expansion allows us to deliver our expert-driven technology platforms directly to German-speaking decision-makers, ensuring your IT ecosystem is supported by local expertise.

As we look toward 2026, we are leveraging our momentum to drive innovation that enhances ITSM efficiency and adaptability for your enterprise.

By standing on Microsoft’s shoulders, we are introducing new capabilities designed to streamline your operations and maximize the value of your existing Microsoft 365 investment.

Here is what you can expect in the immediate future:

👉 New ITSM360 Ticket App in Q1: A streamlined interface designed to enhance user satisfaction and mobile efficiency.

👉 AI-Driven Operations: Deep integration with Microsoft Copilot and Microsoft AI services to automate complex tasks and provide data-driven insights.

👉 Expanded Partner Ecosystem: A new partner program and partner academy to ensure consistent, expert delivery of our solutions.

👉 Accelerated Time-to-Value: Faster and improved onboarding processes for ITSM360, allowing you to realize ROI sooner.

We are ready to support your digital transformation initiatives with scalable, secure, and integrated solutions.

Let’s shape the future of IT management in the DACH region together.




Adresse

Sorgenfrivej 15
Kongens Lyngby
2800

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