talenthub.io

06/09/2023

🤝🏻 Talenthub, meet Starred 🤝🏻

We’re so excited to announce that Starred – a fellow Candidate Experience Analytics provider – and Talenthub are joining forces to create the global market leader within candidate-centric recruitment! ⭐

Starred has been successfully contributing their expertise to the professional world of Candidate Experience. They have grown over the years by collaborating with valuable and innovative organizations across the globe, eager to put Candidate Experience at the center of their hiring processes.

Besides a common passion for candidate-centricity, Starred and Talenthub share the same company values. As we both aim to continue providing our customers with excellent service and guidance towards exceptional Candidate Experience, the collaboration between Talenthub and Starred was a natural next step.

By joining forces and becoming a larger organization, we are leveraging each other’s strengths and opening up the possibility for more native integrations, data analytics and partnerships. Together, we can provide a wider range of services and strengthen our existing offering.

If you’re curious to learn more about the merger and what it means for customers, partners and candidates, watch the founders, Daniel and Lars, answer some questions below. 👇🏻

🔗 Got more questions? Find our merger landing page here: https://hubs.ly/Q021fNz-0 or ask us here directly!

We’re looking forward to seeing what the future holds for us, as we embark on this journey together! 💚💜

Analytics

30/08/2023

Deliveroo take candidate centricity to the next level. ⭐️

2022 brought them:

🔼 56% increase in Candidate Net Promoter Score
🔻 30% decrease in time-in-process
🔼 15% increase in applications per job opening
🏃🏻 and so many steps closer to becoming the employer of choice in tech recruitment

All this in less than a year's time collaborating with Talenthub.

Listen to Ligita, Samantha and Antonis talk about their accomplishments and the initiatives that took them there: https://hubs.ly/Q020F5F90! 🎥

Or go here: https://hubs.ly/Q020F5lz0 to find a detailed article outlining their successes. 📰

We're so proud of our collaboration so far and we're looking forward for what's to come!

Deliveroo set out on a mission to become the first choice employer for every candidate. Driven by technology and innovation, the company aims to establish it...

27/07/2023

Being a truly candidate-caring company is not:

🔻 saying "reach out if you have any questions" and taking ages to reply (if at all)
🔻 plastering your careers page with "we're one big family" slogans
🔻 copying "personalized rejection templates" off the internet (or our blog 👀) and calling it a day

But a real candidate-caring company will:

💚 keep every candidate informed with personalized communication every step of the way
💚 address candidates' questions and doubts on the career page and the job ad
💚 keep rejected candidates in the loop and show them compassion

We know that you can't hire everyone.

You'll actually reject 99% of candidates.

But giving all 99% of them a chance to progress in their job hunt regardless of the outcome with you is what will set you part.

That's why more and more of our partners are using Talenthub Academy (https://hubs.ly/Q01Y-3N20).

Showing their candidates they care.

Giving them access to a one-stop-shop to perfect their interview skills with AI or read expert articles on ways to improve.

Looking for ways to go the extra mile and make you stand out as top employer? 🌟

Book a call we'll help you create the perfect candidate ecosystem: https://hubs.ly/Q01Y-4b60

25/07/2023

It's time to celebrate, as Omio becomes yet another of our partners to rock the Candidate Caring Company Badge. 🎖

And a 56% increase in their Candidate Promoter Score (CPS) so far makes it a no-brainer.

Paul Marsh, Dr Barbara Zesik, Arisa Ikeda, Kate Yatskevich, Zuzana Brozova, Sylwia Randlík and team have worked hard to see those results. Some of their initiatives include:

⭐️ Implementing new and improved candidate communication templates

⭐️ Gifting vouchers to unsuccessful applicants

⭐️ Making the most of the Talenthub Academy to create a truly candidate-centric environment

Always putting candidates at the forefront of your efforts is inspiring!

But Paul, why Candidate Experience?

💭 "The way our candidates experience the recruitment process at Omio is everything to my team and the company since many of our candidates are Omio customers. Caring and empathy should always come first and we understand the rollercoaster ride candidates go through when looking for a new job.

Our small – yet dedicated – team of talent acquisition managers reviews every CV, and replies back to everyone. Naturally, it's impossible to hire all candidates but having Talenthub Academy where they can continue to develop skills, prepare for their next job applications and pick up interview skills is a fantastic way to support them in their journey to find a new job."

What results are you most proud of so far?

💭 "It has been so exciting to see our CPS grow by 56%, as we strive to continually improve Candidate Experience."

What has been your favorite thing about the collaboration with Talenthub?

💭 "It's simple: the great and friendly team, accessing valuable candidate data insights and using it to improve engagement."

We're looking forward to where you're going to take it next!

If you're curious about what it means to be awarded the Talenthub Candidate Caring Company Badge, head down to the comments. 💌

13/07/2023

We're totally in summer mode here in Copenhagen (with a few pouring-rain kind of days sprinkled here and there, of course ☔️).

And sunny days definitely call for a company summer party! 🌞

So we recently took a boat and sailed over to Flakfortet to celebrate each other and all our hard work we've done this year.

It's moments like this that show us the lovely and passionate bunch of people we've got on our hands here at talenthub.io. 💚

Go team! 🚀

11/07/2023

We are so delighted to welcome TV 2, Sandvik and AXA on board this exciting journey towards candidate-centric recruitment. 🙌🏻

Katrine Møller Fitzau, Anna Lørup, Marina van den Brekel Kulmbak, Lars Novrup and team at TV 2;

Susanne Ljung Nilsson, Beatrice Nenzen, Zoe Wood, Helena Alftberg and team at Sandvik;

Huntlee Alderman, Kevin Michenet, Melanie Perez, Melisa Temperan, Karine Davidas and team at AXA...
.. we're looking forward to working together to leverage your candidates' feedback and to take your Candidate Experience to the next level! 📈

06/07/2023

Are you struggling with high candidate drop-off rates?

If the answer is "yes", it's probably because your recruitment efforts are not optimized.

And we're here to share the secret to get your team and processes aligned again. 🧩

Actually, sentiments like:

➔ "My time was disrespected during the recruiting process"

➔ "The recruiting process took too long"

are 👏 ALWAYS 👏 among the top reasons for candidates dropping off*.

No matter where you are in the world.

The secret?

💬 Reach out to candidates to understand the issue.

Gaining access to your candidates' feedback is like striking gold. 🔑 It's the only way to understand the process from their perspective.

📊 Slice and segment candidate data to find patterns that promote improvement.

Are your recruiters and hiring managers mis-aligned on expectations? Is one location performing better than others? Where does the problem lie exactly?

👂 Listen to the feedback and act accordingly.

Your drop-off rates will not magically disappear if you don't put in the elbow grease to act on the feedback you receive.

Easier said than done?

Not if you have the right tools to help you in the process.

Our customers have been able to shorten their time in process by as much as 30% after 6 months of actively collecting feedback from candidates.

If you're looking for ways to cut out all possible reasons for your candidates to drop out of your process, look no further.

Let's chat! 📩

29/06/2023

We recently published our cNPS/CPS Benchmark Report based on over 12M candidate responses.

Here's a summary of what you need to know:

1️⃣ The Candidate Promoter Score (CPS) stems directly from the Candidate Net Promoter Score (cNPS) framework. The data is collected in the same way – it is the presentation of results that is different.

2️⃣ The CPS is shown on a 0-10 scale, while the cNPS ranges from -100 to 100.

3️⃣ With the CPS, a score of 5 is considered "okay". For the cNPS, the middle ground is 0.

4️⃣ The top 2 performing industries are Fast-Moving Consumer Goods and Logistics with CPS of 7.57 and 7.13, respectively (cNPS: 28.41 and 20.39).

5️⃣ The 2 lowest performing industries are Finance and Retail with CPS of 5.25 and 5.50, respectively (cNPS: -41.67 and -20.51).

Flip through the Benchmark Report and find your industry to compare your results.

But remember: if you're in the Finance industry and your CPS is cNPS is around -40... there is still a lot of room for improvement. Just because the industry is averaging this low, doesn't mean you shouldn't take the opportunity to get your cNPS to +40.

Great Candidate Experience is still a novelty for many and you can easily leverage it into a competitive edge for your business.

What are you doing to keep your cNPS up? 📈

// Find our Benchmark Report here: https://hubs.ly/Q01VP4BS0

27/06/2023

We love using the Candidate Net Promoter Score (cNPS) as an all-round north start recruitment metric. ⭐️

But let's face it: quantifiable data can only get you so far.

It's only with direct feedback from candidates that you can truly take your recruitment to the next level.

1. You've get direct insight into the experience you're providing.
2. The candidates feel engaged.
3. It's easy to identify how to improve.
4. You learn what candidates appreciate.
5. The cNPS is no longer a mystical number.

Asking candidates if they would recommend applying to your company to a friend or a family member is the perfect way to get an overview of your performance over time.

Together with your other recruitment KPI metrics (e.g. time-to-fill or candidate drop-off), you've almost got 20/20 vision on your recruitment efforts.

But opening the door to candidate feedback will help you understand the big: why?

It's time to give your candidates a voice.

20/06/2023

The recruitment process doesn't matter if the job offer is attractive.

Said no one. Ever. 👀

In fact, 52% of candidates would refuse an otherwise attractive job offer if the recruitment process gave them a negative experience.

On the other hand, 66% regard a smooth and enjoyable recruitment process as the top factor in making a company stand out. 🥇

The power of great Candidate Experience is unmatched.

Candidates crave recognition, respect and realistic expectation-setting.

It's time to acknowledge that successful talent acquisition strategies put the candidate at the center.

💬 Do you know the tangible impact of your recruitment process on your overall hiring efforts?

(HINT: Measuring Candidate Experience or Candidate Net Promoter Score is a great place to start! 🔎)

15/06/2023

🥳 Attention Workable users! talenthub.io has officially joined forces with Workable to transform your Candidate Experience 🤝

And what does that mean for you?

If you're a Workable user on a mission to make great Candidate Experiences your competitive edge, you can now:

🌟 Integrate Talenthub with Workable to effortlessly collect candidate feedback directly within the recruitment flow.

📝 Set up the perfect survey flow together with a personal Candidate Experience Manager.

📚 Access a library of best-practice survey question templates for inspiration.

📨 Automatically send relevant surveys at each stage of the recruitment process.

💬 Gather feedback on the career page, during application, interview, hiring, onboarding and offboarding.

🔍 Filter and segment data based on location, recruiter, job position, department and more.

📊 Gain a comprehensive overview through an easy-to-analyze dashboard.

💼 Invest in a seamless Candidate Experience and empower data-driven decisions.

📈 Enhance your hiring process with actionable insights.

Find us in the Workable Marketplace under the "Analytics" category from today! 🎊

Or check the comments for a direct way there. 👇🏻

Let us unlock the wealth of candidate feedback data at your disposal, directly through your Workable setup.

13/06/2023

A successful talent acquisition strategy needs less of this:

❌ Miscommunication
🤨 Guesswork
👎 Misaligned expectations
🐢 Outdated and inefficient processes

And more of:

📈 Data-driven decisions that promote hiring efficiency
💬 Efficient dialogues: both with the candidates and internally, across all recruitment efforts (hiring manager and recruiter alignment especially 👀)
🔄 Two-sided feedback sharing
🫶🏻 Candidate-centricity

Successful talent acquisition teams understand the power of great Candidate Experience.

They also know that the only way to be truly candidate-centric is to reach out to candidates at every stage of the recruitment process.

This way, they understand how to attract their dream applicants, keep them in the process and retain them as motivated employees.

Is there anything we missed off this list?

Let's chat! ✉️