DigitalGuest

DigitalGuest A sustainable and touchless Digital Guest experience! DigitalGuest started as a digital guest direct

DigitalGuest started as a digital guest directory and has turned into a powerful communication, upselling and guest service platform for the hospitality industry.

Gig tripping, main character energy and hyper-personalized experiences 👀 If you’re in the hospitality industry and these...
12/01/2024

Gig tripping, main character energy and hyper-personalized experiences 👀 If you’re in the hospitality industry and these terms sound unfamiliar or you're unsure of their relevance, our latest blog post is a must-read 💡

Here we're diving into insights from industry giants like Booking.com, Amadeus, and Skyscanner and we've gathered the most significant trends shaping the travel industry in 2024 in one place 🌏🛫

So, buckle up, grab your coffee and discover a world where travel is not just a destination 🤩 Hit the link below 👇🏼
https://digitalguest.com/7-travel-trends-in-2024/

Racing for the full guest journey 🏎🔥Creating a guest experience platform that covers the full guest journey has been a g...
28/03/2023

Racing for the full guest journey 🏎🔥

Creating a guest experience platform that covers the full guest journey has been a goal from the beginning and it has been a crazy race. There have been challenges, ups and downs, victories and crashes, for sure an incredible fun and thrilling experience - but we didn’t give up 💪🏼🎊

When we put our minds on something, we don’t stop until we cross the finish line. Just like yesterday on the race track🏎 💨 Don’t you think the team expression says everything? 😎 🏁

We got to put our racing skills to the test and with speed across the field, it was the perfect way to celebrate that we, after the release of our awesome feature Guest Feedback, that we can now call ourselves a full journey guest experience platform. Yihaaa 🥳 🏁

We’re just getting started and are more motivated than ever to keep racing towards creating amazing guest experiences together with hotels all over the world 🙏🏼 🏨📲

It’s a wrap! Ending a great week in company with a bunch of passionate hospitality students 🥳🚀It’s always a big YES, whe...
24/03/2023

It’s a wrap! Ending a great week in company with a bunch of passionate hospitality students 🥳🚀

It’s always a big YES, when we get the opportunity to inspire about creating amazing guest experiences within the hospitality industry. Today was no exception 🙌🏻

Our CEO and Founder, Christian, had the pleasure of visiting Erhvervsakademi Aarhus | Business Academy Aarhus, to talk about the journey of DigitalGuest and share knowledge from the industry with the future of hospitality professionals 👨‍🎓🏨📲

As you can see, the Friday mood is ON and it was an absolute pleasure to such energetic students this Friday morning 🎊💪🏼 Thank you to all participants - see you next time 😎

Heading back to Amsterdam 🤩🇳🇱.to meet up with the world's leading innovators at Mews Unfold April 4th. Jeroen and Riikka...
22/03/2023

Heading back to Amsterdam 🤩🇳🇱
.to meet up with the world's leading innovators at Mews Unfold April 4th. Jeroen and Riikka will join for a day full of hospitality inspiration, expert talks and reshaping the future of hospitality 🏨📲

Will you be there too? Then let’s meet up, we're always open for a chat about how we can change the hospitality together. You can reach Riikka or Jeroen here on Linkedin or through email 📩🙌🏻

Work together and train together 💪🏼🏋️‍♂️Yesterday we took a break from sitting behind the screens and embraced the fresh...
21/03/2023

Work together and train together 💪🏼🏋️‍♂️

Yesterday we took a break from sitting behind the screens and embraced the fresh air with a company workout! Henrik from FIRMAiFORM was in charge and made sure the pulse was high, the sweat was dripping and the motivation was on fire 🥵🔥🚀

One hour of throwing kettlebells and team building was a great way to get new energy and today we’re pretty sore, but 100% ready to go back to changing the future of hospitality 🏨📲

17/03/2023

Happy Friday and warmly welcome to Vuokatin Aateli, who went live with 9 customized DigitalGuest platforms🤩🎊 A vacation village in Finland consisting of top class villas and apartments and a beautiful boutique hotel with ski slopes around the corner ⛷🇫🇮

The DigitalGuest platforms are completely customized, so the guests only see 100% relevant information regarding the property they are staying in 🙌🏻 Whether it’s amenities or sauna instructions, all information is always close by, even though most villas and apartments are privately placed and scattered throughout the area 🏨📲

Thank you team Vuokatin Aateli and welcome to the DigitalGuest family! We look forward to create even better guest experiences with you 💚🚀

Let's fuel the sustainable future of hospitality together🚀🔥Last week we had the pleasure of a visit from our partners fr...
15/03/2023

Let's fuel the sustainable future of hospitality together🚀🔥

Last week we had the pleasure of a visit from our partners from several European countries in the EU project “Sustainable Hospitality Digitalisation Toolkit” founded be Erasmus+ 🌱🏨

Topic of the day was how to develop digitalization within the hospitality sector in a sustainable way and as an integral part of this project, it was great to discuss it with like-minded and passionate people 🙏🏼🎊

Thank you for visiting all of you - we look forward to the further process of this exciting project 🥳

Hi from Amsterdam 🇳🇱🎊Our Dutch Country Manager, Jeroen, just arrived at the big event, Independent Hotel Show Europe in ...
14/03/2023

Hi from Amsterdam 🇳🇱🎊

Our Dutch Country Manager, Jeroen, just arrived at the big event, Independent Hotel Show Europe in Amsterdam! We’re super excited to be back 🥳 The next two days will be all about meeting passionate people, listening to great speakers, looking into the latest trends in hospitality, and of course, cheering when the award winners are announced 🏆🏨📲

One of the topics for this event is ‘Meeting the needs of the modern guest’ and how innovative hospitality technology can be a game changer - which we happen to know quite a bit about 😎

So if you want to know more about how to take your guest experience to the next level - feel free to slide into Jeroens DM here on LinkedIn or dive into the Dutch hospitality magazine, Hotelvak 🤩🙌🏻

Digital superstar of the week⭐️ Say hi to Jonathan, our Chief Operating Officer!Mr. Charming just crossed his 4th year b...
10/03/2023

Digital superstar of the week⭐️ Say hi to Jonathan, our Chief Operating Officer!

Mr. Charming just crossed his 4th year being a part of the DigitalGuest family, but the history actually goes a bit further back as he was the very first customer back in 2016 where it all started 🎊 He has been exploring all kinds of industries, but mainly the hospitality industry where he has more than 10 years of experience 🏨🙌🏻

As COO he’s using his experience to be in charge of structuring, improving and planning the daily operations and ensuring productivity and efficiency 💪🏼 This means that he gets to work with all teams at DigitalGuest, which he’s a big fan of and so is the whole team - because when you work with Jonathan you always feel heard and seen and he’s an absolute pleasure to work with🥳

He’s a father with a capital F and when he isn’t having a finger on the pulse in the office he loves to spend time with his family(the real one, you know), explore new countries and have great dining experiences🌏🍽

Jonathan, you're the colleague that everyone should be lucky to have. Thank you 💚

08/03/2023

Today is a day of excitement, because we’ve got big news to share 📢🥳 We just released one of our biggest and most powerful features so far, GUEST FEEDBACK 🤩💪🏼

This amazing feature gives you the power to build customized and targeted surveys, get valuable insights to your guests experience and complete the guest journey on a positive note to grow your customer loyalty 🙌🏻⭐️

Simply set-up your customized surveys with NPS, star ratings and comments - then add it to your automated post-stay emails and SMSs 💌 When the feedback starts rolling in, you’ll have a live dashboard overview of all of them in the DigitalGuest platform where you can dive into specific areas and reply to them directly 🏨📈

Guest Feedback is one of the most important aspects of hospitality and we’re thrilled about this upgrade that provides our customers an all-in-one platform that covers the complete guest journey 🏆🎊

Are you as excited as we are? Let Adam walk you through this amazing new feature and don't hesitate to be in touch if you want to know more😎

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