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Dailypoint - Central Data Management

Name: Dailypoint - Central Data Management
Address: AugustenStr. 79, Munich, 80333, DE
Telephone: +498918935690
Price range: $$

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Deutschland
Munich
Dailypoint - Central Data Management

Die führende Daten-Management und CRM-Plattform für Hoteliers.

10/06/2026

𝐇𝐨𝐰 𝐒𝐮𝐩𝐞𝐫𝐛𝐮𝐝𝐞 𝐃𝐨𝐮𝐛𝐥𝐞𝐝 𝐎𝐧𝐥𝐢𝐧𝐞 𝐂𝐡𝐞𝐜𝐤-𝐈𝐧 𝐔𝐬𝐚𝐠𝐞 𝐭𝐨 𝐌𝐨𝐫𝐞 𝐓𝐡𝐚𝐧 50% 𝐰𝐢𝐭𝐡 𝐌𝐨𝐛𝐢𝐥𝐞 𝐌𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠!

How can hotels increase online check-in adoption when email alone is not enough?

At Superbude, the answer was a smarter guest journey powered by mobile messaging (WhatsApp/SMS), automated communication & centralized guest profiles.

The hotel group with 4 properties in Hamburg & Vienna had already introduced a self-check-in system that allowed guests to complete check-in before arrival via a link in the pre-stay email.

But adoption remained low – especially among OTA guests.

The challenge: OTA platforms often limit how hotels can place links, such as online check-in URLs, in guest communication. But one piece of guest data was almost always available: the mobile phone number.

By integrating mobile messaging ( & ) into the guest journey, Superbude created a more direct and convenient communication flow before and during the stay.

Automated pre-stay messages guided guests directly to the online check-in portal for a smoother arrival.

Automated in-stay messages with a pre-checkout invoice link helped enable a faster, easier departure.

At the same time, all guest communication – from automated campaigns to staff messages – was stored automatically in the Central Guest Profile, creating more transparency, better data gathering & consistency across the entire guest journey.

𝐓𝐡𝐞 𝐫𝐞𝐬𝐮𝐥𝐭𝐬:
• Online check-in usage doubled to more than 50%
• Guests could skip queues for a smoother arrival & departure
• Front desk workload was reduced through fewer manual check-ins
• Guest communication became more centralized, transparent & consistent
• Mobile messaging became a direct line to guests across the journey
• built the foundation for better insights & smarter decisions

As Diana Avagiani, E-Commerce at Superbude, explains:

“WhatsApp gives us the direct line to our guests. Combined with dailypoint, it’s a win-win: smoother operations and happier guests.”

A strong example of how a helps hotels turn data into value by enabling smarter decisions through guest insights, activating the right communication channels & creating more effective guest journeys to achieve their operational and business goals.

Read the full success story: https://www.dailypoint.com/references/success-stories

09/06/2026

What if your guest data could drive more , reduce manual workload & support your teams in daily — all from one central platform?

At HITEC 2026 in San Antonio, we will show exactly that!

dailypoint has been voted 𝐁𝐞𝐬𝐭 𝐂𝐑𝐌 & 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 2026 at the prestigious by HotelTechReport.com — standing out in a highly competitive category alongside some of the most recognized CRM providers in hospitality.

What makes the difference? dailypoint brings together guest data, CRM, CDP, Loyalty, Marketing Automation, Email Marketing & AI-driven guest engagement in one central platform.

Because for us, Peak of Hotel Tech is more than a slogan. It is our philosophy: helping hotels turn data into value, stronger guest relationships & better business results. ⛰️

That is why we are going above & beyond at – bringing our latest innovations & in :

📱 The new dailypoint – guest data in your pocket
💼 Sales OS with new functionalities & full integration
🤖 MCP for dailypoint – communicate with dailypoint in your own language
🔗 8,000+ connected solutions to reduce manual workload & eliminate data silos

Whether you are reviewing your or strategy, exploring technology partnerships, or covering the latest trends in hospitality tech – let’s connect!

Stop by booth #3527 or book your appointment with the team Dr. Michael Toedt – President & Founder, Leila Preyer – VP of Sales Americas, Maarten Edelman – VP of Business Development, Juan Carlos Rojas – Customer Success Manager Americas, Alexander Knoedel – Product & Integrations Manager, and Antonios Schlemmer – Head of Communications, here: https://lnkd.in/d5mfEABB

See you in San Antonio! 🤠

08/06/2026

𝐇𝐨𝐰 𝐒𝐞𝐫𝐞𝐧𝐚 𝐇𝐨𝐭𝐞𝐥𝐬 𝐁𝐮𝐢𝐥𝐭 𝐚 𝐔𝐧𝐢𝐟𝐢𝐞𝐝 𝐂𝐑𝐌 & 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐄𝐜𝐨𝐬𝐲𝐬𝐭𝐞𝐦 𝐀𝐜𝐫𝐨𝐬𝐬 30+ 𝐋𝐮𝐱𝐮𝐫𝐲 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐢𝐞𝐬

How can hotel groups turn guest data into consistent recognition, personalized communication & stronger guest engagement?

At Serena Hotels, the answer was a centralized CRM & loyalty ecosystem built on a single, unified data foundation.

With 30+ luxury properties across Africa & Asia – spanning hotels, resorts, spas, F&B, meetings & safaris – Serena Hotels set out to modernize its established Prestige Club while building a stronger CRM and data foundation for guest engagement across the entire portfolio.

By consolidating member information, guest profiles, points, status & interaction data into one foundation, Serena Hotels created the basis for consistent recognition, personalized communication & smarter CRM across the entire portfolio.

At the same time, automated points handling, level management, upgrade & downgrade rules, expiration reminders, targeted campaigns, email communication, integrated POS revenue flows & digital guest touchpoints via Member Portal & App helped create a seamless CRM & loyalty experience across all properties.

𝐓𝐡𝐞 𝐫𝐞𝐬𝐮𝐥𝐭𝐬:
• One unified CRM & loyalty ecosystem across the Serena Hotels portfolio
• Centralized guest & loyalty data as a single source of truth
• Automated points, status & level management
• Consistent guest recognition across all properties & digital channels
• More targeted CRM campaigns & personalized communication
• A scalable foundation for long-term guest engagement

As Hina Nazir, Marketing & Communications Manager at Serena Hotels, explains:

“Guests benefit from consistent recognition, clear loyalty benefits, and personalized communication across the entire Serena Hotels Properties. The goal was clear: Create a modern, scalable loyalty program connected to a single source of truth and deliver consistent Guest Experience across all Serena Hotels.”

A strong example of how a Customer Data Platform activates 𝐩𝐞𝐚𝐤 CRM, loyalty automation, campaign management & guest data intelligence to drive operational efficiency, stronger guest engagement & a consistent Guest Experience across every property and touchpoint — ultimately 𝐭𝐮𝐫𝐧𝐢𝐧𝐠 𝐝𝐚𝐭𝐚 𝐢𝐧𝐭𝐨 𝐯𝐚𝐥𝐮𝐞.

Read the full success story: https://www.dailypoint.com/references/success-stories

03/06/2026

𝐇𝐨𝐰 𝐌𝐢𝐫𝐫𝐨𝐫 𝐋𝐚𝐤𝐞 𝐈𝐧𝐧 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐞𝐝 𝐎𝐯𝐞𝐫 $200𝐊 𝐢𝐧 𝐄𝐬𝐭𝐢𝐦𝐚𝐭𝐞𝐝 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 & 𝐁𝐨𝐨𝐬𝐭𝐞𝐝 𝐆𝐮𝐞𝐬𝐭 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐑𝐚𝐭𝐞𝐬 𝐭𝐨 𝐎𝐯𝐞𝐫 70%

How can hotels turn guest data into measurable impact?

At Resort & Spa, the answer was a combination of targeted campaign automation & integrated quality management.

The 131-room luxury resort in Lake Placid – honored with the prestigious AAA Four-Diamond “Exceptional” Award for 40 years & a member of Small Luxury Hotels of the World – replaced manual guest feedback & data processes with a centralized, automated approach.

By leveraging the ™ , Mirror Lake Inn activated guest data for personalized multi-step email campaigns.

At the same time, automated feedback collection, integrated review generation & intelligent forms with conditional logic helped improve ORM processes, create relevant guest engagement across all touchpoints & enable automated interest generation for deeper guest knowledge.

𝐓𝐡𝐞 𝐫𝐞𝐬𝐮𝐥𝐭𝐬:
• Over $200,000 USD in estimated revenue from one multi-step email campaign
• 70%+ guest feedback response rates
• Automated feedback collection instead of manual work
• Improved data accuracy through automated cleansing & centralized profiles
• Real-time segmentation for personalized guest experiences
• Strengthened online reputation with integrated review generation on Tripadvisor

As Andrew Weibrecht, Owner of Mirror Lake Inn, explains:

“With dailypoint, we now have a centralized hub that enables us to create personalized campaigns for every guest, at scale.”

A strong example of how a Customer Data Platform activates 𝐩𝐞𝐚𝐤 CRM, campaign automation & integrated ORM to drive estimated revenue, operational efficiency & an outstanding guest experience — ultimately 𝐭𝐮𝐫𝐧𝐢𝐧𝐠 𝐝𝐚𝐭𝐚 𝐢𝐧𝐭𝐨 𝐯𝐚𝐥𝐮𝐞.

Read the full Success story: https://www.dailypoint.com/references/success-stories

01/06/2026

Most hotels don’t have a technology problem – they have a data problem.

At San Antonio, we’ll show how dailypoint helps hotels turn guest data into measurable – with a that connects more than 8,000 solutions & creates unified guest profiles across the organization.

Visitors will also get an exclusive of our new dailypoint , our new , and see how we are redefining with the right insights available at the right moment.

Schedule a meeting with the team on site, Dr. Michael Toedt – President & Founder, Maarten Edelman – VP Business Development, Leila Preyer – VP of Sales Americas, Juan Carlos Rojas – Customer Success Manager Americas, Alexander Knoedel – Product & Integrations Manager, & Antonios Schlemmer – Head of Communications,
here: https://lnkd.in/d5mfEABB

23/05/2026

We are building 𝐛𝐫𝐢𝐝𝐠𝐞𝐬 to reach new 𝐩𝐞𝐚𝐤𝐬... ⛰️

If this looks as cryptic as guest data often does, stop by at HITEC booth 3527 & we’ll show you what this is about – live & in action – or book some time with our team: https://lnkd.in/d5mfEABB

Oh, & by the way – stay tuned for next week’s announcement on a new way to Turn Data into Value!

21/05/2026

How is your Hotel Group leveraging AI? Share your insights in the 2026 h2c GmbH Global Study! 🌍

We are proud to partner with h2c once again on their global research initiative, “The AI Opportunity”.

This research goes beyond the hype and explores how hotel groups are translating AI into measurable business impact, practical use cases, and future innovation strategies.

Why participate?

All participants will receive an exclusive Executive Summary in October 2026, featuring industry benchmarks and insights not included in the public release.

Have your say and help shape the future of hospitality technology – take the survey here: https://lnkd.in/efAJSZqy

***Deadline for participation: June 16, 2026
***All responses will be treated with strict confidentiality.

20/05/2026

𝐓𝐮𝐫𝐧 𝐃𝐚𝐭𝐚 𝐢𝐧𝐭𝐨 𝐕𝐚𝐥𝐮𝐞 𝐰𝐢𝐭𝐡 𝐝𝐚𝐢𝐥𝐲𝐩𝐨𝐢𝐧𝐭™ & 𝐒𝐡𝐢𝐣𝐢 ⛰️

dailypoint & Shiji Group have launched a real-time, two-way integration between Daylight PMS & the dailypoint Customer Data Platform, helping hotels reduce manual processes, maintain accurate guest profiles, & create more personalized guest experiences.

By synchronizing guest data across systems in real time, hotels can streamline operations while delivering connected guest journeys from check-in to check-out.

Read the full announcement: https://lnkd.in/d6-exkgz

19/05/2026

𝐀𝐈 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐨𝐫𝐬 𝐢𝐧 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲: 𝐂𝐨𝐦𝐩𝐥𝐞𝐱𝐢𝐭𝐲 𝐢𝐬 𝐭𝐡𝐞 𝐊𝐢𝐥𝐥𝐞𝐫 𝐢𝐧 𝐁𝟐𝐂

In the latest World Panel by Hospitality Net, Dr. Michael Toedt was asked to share his perspective on the role of AI connectors in hospitality:

“Complexity is the biggest killer in B2C adoption. Consumers only embrace technology when it removes friction, not when it introduces another layer of setup, permissions, and integrations. The connector logic may work perfectly in a professional environment. Connecting Outlook to your CRM, or integrating sales tools into your daily workflow, creates value because these are systems people use constantly.”

You can read the full perspectives of 18 renowned experts here: https://lnkd.in/egPKeJkg

Thanks to Simone Puorto for bringing this discussion to the industry, to Hospitality Net and Henri Roelings for providing the platform

12/05/2026

Most projects in hotels fail long before the software is implemented.

Not because the is bad. But because hotels ask the wrong question.

Instead of asking:
❌ “Which CRM should we buy?”
The real question should be:
✅ “What role should guest data play in our business strategy?”

A modern CRM is no longer just a newsletter tool. It has become the central intelligence layer of the hotel.

It connects:
→
→
→ website behavior
→ loyalty data
→ guest preferences
→ communication history

The result? Hotels can:
✔ increase direct bookings
✔ reduce dependency
✔ improve personalization
✔ create operational efficiency
✔ strengthen guest loyalty

But technology alone is not enough. The real differentiator is:
➡
➡ interoperability
➡ organizational
➡ clear processes

That’s exactly why hospitality experts Prof. Dr. Sandra Bayer (anker & alpen consulting GmbH) & Dr. Michael Toedt created a strategic framework for decision-makers – helping define the right questions before evaluating any technology.

Download now for free: https://lnkd.in/etbNUcdx

Adresse

AugustenStr. 79
Munich
80333

Öffnungszeiten

Montag	09:00 - 18:00
Dienstag	09:00 - 18:00
Mittwoch	09:00 - 18:00
Donnerstag	09:00 - 18:00
Freitag	09:00 - 18:00

Telefon

+498918935690

Webseite

http://www.dailypoint.com/

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