Dailypoint - Central Data Management

Dailypoint - Central Data Management Die führende Daten-Management und CRM-Plattform für Hoteliers.

The Independent Hotel Show Munich is just around the corner – and the Peak of Hotel Tech will be there! ⛰️ Our Senior Vi...
26/08/2026

The Independent Hotel Show Munich is just around the corner – and the Peak of Hotel Tech will be there! ⛰️

Our Senior Vice President Sales, Maximilian, is looking forward to connecting with hoteliers, owners, operators & partners to discuss how independent hotels can – through data-driven Marketing, CRM, Loyalty & Operations.

Meet the   at Arabian Travel Market 2026 in Dubai! The Middle East continues to be one of the most exciting hospitality ...
12/08/2026

Meet the at Arabian Travel Market 2026 in Dubai!

The Middle East continues to be one of the most exciting hospitality markets – and we’re looking forward to connecting with the people shaping its future.
At ATM 2026, Dr. Michael Toedt, Saman Nakhdjavani & Maarten Edelman will be on-site to meet hoteliers, hotel groups, partners, technology vendors & industry leaders.

There’s a reason leading hospitality brands & organizations trust dailypoint – from Rotana Hotels and Serena Hotels to Global Hotel Alliance and The Leading Hotels of the World – let’s talk about how hotels can through real personalization, stronger loyalty, operational excellence & measurable revenue.

Heading to Dubai for ATM 2026?
Book a meeting with the team here: https://lnkd.in/e_dG7GPq

𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐏𝐞𝐚𝐤 𝐨𝐟 𝐇𝐨𝐭𝐞𝐥 𝐓𝐞𝐜𝐡, 𝐀𝐩𝐩𝐞𝐧𝐳𝐞𝐥𝐥𝐞𝐫 𝐇𝐮𝐮𝐬! ⛰️ We are excited to welcome APPENZELLER HUUS, a collection of thre...
12/08/2026

𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐏𝐞𝐚𝐤 𝐨𝐟 𝐇𝐨𝐭𝐞𝐥 𝐓𝐞𝐜𝐡, 𝐀𝐩𝐩𝐞𝐧𝐳𝐞𝐥𝐥𝐞𝐫 𝐇𝐮𝐮𝐬! ⛰️

We are excited to welcome APPENZELLER HUUS, a collection of three hotels in Switzerland, to the dailypoint customer portfolio. 🇨🇭

The group includes HUUS QUELL – a member of The Leading Hotels of the World – Huus Löwen & Huus Bären.

Advanced data cleansing, collection & enrichment capabilities, combined with our 2-way integration with Shiji Group PMS, will create the central data foundation needed to fully leverage CRM & Marketing across the group.

By bringing clean, enriched guest data together in one place, Appenzeller Huus can 𝐭𝐮𝐫𝐧 𝐝𝐚𝐭𝐚 𝐢𝐧𝐭𝐨 𝐯𝐚𝐥𝐮𝐞 through more targeted communication, more relevant guest experiences & stronger long-term relationships.

We’re looking forward to working with the Appenzeller Huus team & supporting them on their dailypoint journey!

𝐈𝐧𝐭𝐞𝐫𝐟𝐚𝐜𝐞 𝐔𝐩𝐝𝐚𝐭𝐞: 31% 𝐅𝐞𝐰𝐞𝐫 𝐎𝐇𝐈𝐏 𝐑𝐞𝐪𝐮𝐞𝐬𝐭𝐬Following our initial update on the new Profile Request Optionality, we now hav...
07/08/2026

𝐈𝐧𝐭𝐞𝐫𝐟𝐚𝐜𝐞 𝐔𝐩𝐝𝐚𝐭𝐞: 31% 𝐅𝐞𝐰𝐞𝐫 𝐎𝐇𝐈𝐏 𝐑𝐞𝐪𝐮𝐞𝐬𝐭𝐬

Following our initial update on the new Profile Request Optionality, we now have a full week of data – and the results are even stronger:

31% 𝐟𝐞𝐰𝐞𝐫 𝐫𝐞𝐪𝐮𝐞𝐬𝐭𝐬.

By removing the additional profile request from the reservation request chain where it is not required, we can significantly reduce interface transactions and related costs.

A small technical adjustment with a measurable impact.

Because for us, 𝐏𝐞𝐚𝐤 𝐨𝐟 𝐇𝐨𝐭𝐞𝐥 𝐓𝐞𝐜𝐡 means continuously improving how hoteliers 𝐓𝐮𝐫𝐧 𝐃𝐚𝐭𝐚 𝐢𝐧𝐭𝐨 𝐕𝐚𝐥𝐮𝐞. ⛰️

⛰️ 𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐏𝐞𝐚𝐤 𝐨𝐟 𝐇𝐨𝐭𝐞𝐥 𝐓𝐞𝐜𝐡, 𝐍𝐨𝐰 𝐍𝐨𝐰 𝐍𝐨𝐇𝐨! We are excited to welcome Now Now NoHo, New York City’s first sleepe...
06/08/2026

⛰️ 𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐏𝐞𝐚𝐤 𝐨𝐟 𝐇𝐨𝐭𝐞𝐥 𝐓𝐞𝐜𝐡, 𝐍𝐨𝐰 𝐍𝐨𝐰 𝐍𝐨𝐇𝐨!

We are excited to welcome Now Now NoHo, New York City’s first sleeper cabin hotel designed specifically for solo travelers, to the dailypoint family. 🗽

The hotel, owned by Dovetail + Co, will use dailypoint’s Campaign Manager, Message Center, Loyalty Program, & additional solutions to bring guest information together within one Customer Data Platform (CDP).

With a unified, connected data foundation, Now Now NoHo will be able to:

• Create targeted & automated marketing campaigns
• Manage guest communications from one central platform
• Recognize & reward loyal guests consistently
• Deliver personalization throughout the entire guest journey

A real-time, two-way integration between dailypoint & Stayntouch will also help ensure that reservation and profile information remains accurate & up to date across both systems.

We look forward to supporting the Now Now NoHo team in 𝐭𝐮𝐫𝐧𝐢𝐧𝐠 𝐝𝐚𝐭𝐚 𝐢𝐧𝐭𝐨 stronger relationships, greater loyalty & measurable 𝐯𝐚𝐥𝐮𝐞!

𝐓𝐑𝐔𝐒𝐓..... in who is requesting guest data... in the accuracy of every profile... that teams see the right information a...
05/08/2026

𝐓𝐑𝐔𝐒𝐓..... in who is requesting guest data... in the accuracy of every profile... that teams see the right information at the right moment... that AI is used only where your organization allows it.

dailypoint 4.41 is live – bringing greater control, transparency & data quality. Check out all highlights of dailypoint 4.41 presented by Product Manager Alexander here: https://lnkd.in/diN3JKje

Or read through the most important changes below:

✏️ Every guest detail in its place
The redesigned Details view in the Central Profile organizes information into clear sections – including main information, professional & personal details, social media and stay metrics. Several sections can now be updated in one dialog and saved at once.

🪪 Let the ID do the typing
Guests can scan their ID document directly in the digital registration form. Name, date of birth & address are added automatically, reducing manual entry, hurried handwriting and avoidable errors at check-in.

📊 A sales pipeline that shows what needs attention
The Opportunities board now opens pre-filtered to each user’s own open opportunities. Account names appear directly on the cards, company profiles are one click away & overdue opportunities are highlighted in orange. The same overdue signal is now also visible in the Sales Status Report.

🏨 Know which properties matter to each company
The new Properties of Interest field allows sales teams to record exactly which hotels are relevant for a B2B account – helping turn one central company database into more targeted, property-specific sales work.

🌍 Calendar entries guests can trust
Reservations added to a guest’s calendar now display the hotel’s actual check-in & check-out times in the hotel’s local timezone – wherever in the world the guest opens the entry.

🎟️ Every cancelled voucher, accounted for
Voucher cancellations now require a reason and record who cancelled the voucher and when, creating a clear audit trail for front office teams, management & finance.

💬 See how many guests were unhappy – not only the average
The Quality Management widget now shows how many survey responses fell below the defined satisfaction threshold. This makes it easier to identify where an acceptable average may still be hiding a significant number of dissatisfied guests.

🤖 You decide where AI works
Administrators can enable or disable AI functionality by module & role. This gives hotels the flexibility to use AI where it adds value while keeping it switched off wherever internal policies require additional control.

We’re heading to Arabian Travel Market 2026 in Dubai! Looking forward to meeting hoteliers, partners, and industry leade...
05/08/2026

We’re heading to Arabian Travel Market 2026 in Dubai!

Looking forward to meeting hoteliers, partners, and industry leaders to discuss how hotels can through personalization, loyalty, operational excellence, and measurable revenue!

On-site for you:
Dr. Michael Toedt, CEO & Founder
Saman Nakhdjavani, Managing Director, dailypoint DMCC Branch
Maarten Edelman, Vice President Business Development

Discover why leading hospitality brands and organizations such as Rotana Hotels, Serena Hotels, Global Hotel Alliance, and The Leading Hotels of the World trust dailypoint.

Planning to attend ATM 2026?

Join our event and book a meeting with the team!

[email protected]/?ismsaljsauthenabled=true" rel="ugc" target="_blank">https://outlook.office.com/book/[email protected]/?ismsaljsauthenabled=true

𝐇𝐨𝐰 𝐆𝐫𝐚𝐧𝐝 𝐑𝐞𝐬𝐨𝐫𝐭 𝐁𝐚𝐝 𝐑𝐚𝐠𝐚𝐳 𝐋𝐞𝐚𝐝𝐬 𝐭𝐡𝐞 𝐖𝐚𝐲 𝐢𝐧 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐆𝐮𝐞𝐬𝐭 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭What does it take to turn guest data into more relev...
03/08/2026

𝐇𝐨𝐰 𝐆𝐫𝐚𝐧𝐝 𝐑𝐞𝐬𝐨𝐫𝐭 𝐁𝐚𝐝 𝐑𝐚𝐠𝐚𝐳 𝐋𝐞𝐚𝐝𝐬 𝐭𝐡𝐞 𝐖𝐚𝐲 𝐢𝐧 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐆𝐮𝐞𝐬𝐭 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭

What does it take to turn guest data into more relevant communication, better service & measurable impact?

At Grand Resort Bad Ragaz, the answer starts with clean data, enriched guest profiles & automated communication.

The 5-star resort with six Michelin stars has been using dailypoint as the technical foundation of its digital marketing activities for seven years.

In this interview, Siân Dunn, CRM & Customer Experience Manager, explains why success starts with understanding who your guests really are.

For the resort, one essential pillar is the Golden Record:

Clean, enriched guest data that brings together information from PMS, SPA, website behavior & other touchpoints.

Automated questionnaires help collect consolidated guest satisfaction data across the guest journey, while profile enrichment & interest-based campaigns make communication more relevant.

As Siân Dunn explains: “Because if you don’t know who your guest is, where do you start?”

A strong example of digital guest engagement: turning data, enriched profiles & automated communication into value – through more relevant guest journeys, smarter decisions & long-term hospitality success. ⛰️

Read more : https://www.dailypoint.com/references/lhw-testimonials

𝐖𝐡𝐚𝐭’𝐬 𝐧𝐞𝐰 𝐢𝐧 𝐝𝐚𝐢𝐥𝐲𝐩𝐨𝐢𝐧𝐭?Our next release introduces new ways to improve data quality, simplify privacy processes & give...
31/07/2026

𝐖𝐡𝐚𝐭’𝐬 𝐧𝐞𝐰 𝐢𝐧 𝐝𝐚𝐢𝐥𝐲𝐩𝐨𝐢𝐧𝐭?

Our next release introduces new ways to improve data quality, simplify privacy processes & give front-line teams faster access to the information they need.

Highlights of dailypoint 4.41, going live on August 5, include:

𝐏𝐫𝐢𝐯𝐚𝐜𝐲 𝐑𝐞𝐪𝐮𝐞𝐬𝐭𝐬 𝐰𝐢𝐭𝐡 𝐨𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐈𝐃 𝐯𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧
Verify the requester before exporting or deleting guest data – without storing the ID document itself.

𝐒𝐦𝐚𝐫𝐭𝐞𝐫 𝐝𝐮𝐩𝐥𝐢𝐜𝐚𝐭𝐞 𝐦𝐚𝐭𝐜𝐡𝐢𝐧𝐠
Configure which profiles are merged automatically and which potential duplicates should be reviewed first.

𝐀 𝐫𝐞𝐝𝐞𝐬𝐢𝐠𝐧𝐞𝐝 𝐁𝐫𝐢𝐝𝐠𝐞 𝐀𝐩𝐩 𝐡𝐨𝐦𝐞 𝐬𝐜𝐫𝐞𝐞𝐧
See today’s arrivals, in-house guests & departures at a glance and access the full guest profile directly from your phone.

Want to see the new features in action? Join Product Manager Alexander Knoedel for one of our live Release Calls on August 4:

· English Session –10 AM CEST: https://ts-and-c.webex.com/ts-and-c-en/j.php?MTID=m61b9199fa78384773d4a9cc55a762c4a

· German Session – 11 AM CEST: https://ts-and-c.webex.com/ts-and-c-en/j.php?MTID=m61b9199fa78384773d4a9cc55a762c4a

Register now & bring your questions!

Another major milestone in our collaboration with Motel One Group!The migration of all 110 Motel One properties to Oracl...
23/07/2026

Another major milestone in our collaboration with Motel One Group!

The migration of all 110 Motel One properties to Oracle OPERA Cloud has been completed, connected via OHIP, creating a real-time data foundation across the entire hotel portfolio.

Building on this, Motel One has expanded its collaboration with dailypoint to include our Customer Data Platform (CDP), Customer Relationship Management (CRM) & B2B-Sales capabilities.

By bringing guest data together in one Central Profile, Motel One has paved the way for more personalized guest communication, improved data quality & even more data-driven decisions across the organization.

A big thank you to everyone involved on both sides for making this milestone possible.

We look forward to continuing this journey together!

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