UDS Systems

Trusted provider of digital, cloud, and consulting services specializing in Microsoft SaaS solutions

14/10/2026

One of the biggest questions in any CRM migration is: How much will it cost?

The answer depends on your data volume, customizations, system complexity, and number of users. But getting those numbers often requires time-consuming discovery workshops.
The UDS Migration Calculator offers a simpler way:

✔ Automatically analyzes your CRM data
✔ Provides a migration cost estimate based on your actual system
✔ Generates a detailed inventory you can export to Excel
✔ Runs within your CRM environment without accessing customer record content

The result: your preliminary budget estimation.

Learn more from the new article on the UDS Blog: 🔗 https://uds.systems/blog/how-much-will-your-dynamics-365-migration-cost/

Explore the free UDS Migration Calculator: 🔗 https://uds.systems/add-ons/migration-calculator/

08/10/2026

💡 is just around the corner! We’re excited to connect again with the local and international Microsoft community!

We can’t wait to represent our interests at the event:
✔ Dynamics 365 CE/CRM (what we specialize in, love, and do)
✔ Development (Power Platform and ever-present AI)
✔ Market research (checking the new solutions and ideas, as well as promoting the vertical and horizontal UDS solutions)
✔ And networking a lot!

Keep up to our updates from the Dynamics Communities event! 🧡

06/10/2026

💡Small data quality issues can quickly become bigger CRM challenges. For example, contacts that are not associated with an Account. Over time, these incomplete relationships can affect reporting, customer visibility, and overall CRM data quality. Sometimes, a small weekly reminder is all you need.

In our latest blog article by Andrei, you can see how to build a simple Power Automate flow that:

✔ Runs automatically every Monday
✔ Identifies active Contacts without an associated Account
✔ Collects the records into a single report
✔ Sends the Sales Manager an email with clickable links to the Contacts
✔ Helps the team keep CRM data accurate without adding restrictive validation rules

It’s a simple automation, but it can make a meaningful difference in keeping Dynamics 365 data clean and reliable.


Read the full article on the UDS Blog: 🔗 https://uds.systems/blog/contacts-without-account-allert-in-Dynamics-365/

30/09/2026

🚀 Our UDS Systems event team is getting ready to head to Nashville for one of the year’s biggest Microsoft Business Applications events!

From October 11–15, we are going to join the other participants for an active week of learning and networking.
And, of course, the summit wouldn’t be complete without some Nashville experience, including the Grand Ole Opry closing party! 🎸

Let’s plan and schedule in-person meetings in advance! 🧡

29/09/2026

One of the most common client requests is «To automate customer service.» We complete this challenge by setting up an extensive Dynamics 356 Customer Service and customizing it for real business processes:

🎯 Omnichannel Service and Contact Center helps manage voice, chat, email, SMS, and digital interactions from one workspace.

🎯 Customer Service Workspace gives agents a unified workspace to manage multiple interactions within multiple sessions.

🎯 Case Management and Smart Routing help track, prioritize, and automatically route cases to the right agents or teams.

🎯 SLAs & Entitlements define service commitments, monitor response and resolution times, and ensure customers receive the right level of support.

🎯 Knowledge Management gives agents quick access to relevant information and technical documentation.

🎯 Automation helps automate repetitive service tasks, improve customer response time and case resolution time by using business rules, workflows, queues, routing rules, triggered actions, and AI.

🎯 Analytics helps track performance, collect and analyze customer trends, and monitor KPIs.

🎯 AI & Copilot summarize cases, suggest responses, surface relevant knowledge, and help agents resolve issues faster.

From consultation, implementation, and customization to training and ongoing support, we help build a customer service solution that fits your business and grows with it.

Contact us for a free consultation: 🔗 https://uds.systems/services/uds-customer-service/

Microsoft

24/09/2026

💡 The fifth is over! Here is our quick UDS overview.

What a great deal of inspiration, new contacts, and future prospects it gave us! We are happy to be a part of the huge Nordic community!

We discussed Dynamics 365 CE, Power Platform, AI, custom solutions, and digital transformation. The key topics included Dynamics 365 migration, AI agents, Customer Service and Customer Insights - Journeys, Copilot Studio, and the latest Microsoft innovations.

We also showcased our solutions such as Wholesale, PIM, Resource Scheduling, Grant Management, Inventory Management, Document Management, and more.

A big thank you to the organizers, speakers, partners, and everyone who stopped by our booth! 🧡

Let’s stay in touch!

22/09/2026

✨Legoland + Active community + Microsoft technologies + UDS Systems = the best NordicSummit Day 1!

Our first day at the event took place in a truly amazing setting, with all participants immersed in the fascinating world of LEGOLAND! It inspired both our team and visitors to our “UDS Systems” booth to gush with ideas and plan future joint projects!

And the magic continued at night during the 5th Nordic Summit anniversary celebration, with dinner and nonstop conversations.

Don’t miss our Day 2 report! 🧡

21/09/2026

With UDS solutions, you can improve your workflows by building them like LEGO! 💡 These solutions are designed to go beyond standard CRM functionality and address real-world business and industry-specific requirements.


We design and implement customized solutions that extend Dynamics 365 Sales, Customer Service, Field Service, and Marketing functionalities, helping companies adapt the platform to the way they work.

We also provide specialized Power Platform solutions that enhance and enrich your existing system, refine any module, and automate your manual processes with rich business logic, unique features, and a responsive design.

We offer a range of solutions, including horizontal and vertical solutions. Our portfolio includes solutions such as:

✨ Wholesale Solution, which supports wholesale processes and connects Dynamics 365 with ERP and e-commerce systems.

✨ Product Information Management (PIM), which brings product data into one centralized, customizable environment.

✨ Resource Scheduling, which enhances planning, booking, and field operations.

✨ Grant Management, which simplifies and automates operational processes around specific non-profit needs.

✨ Inventory Management, which supports more efficient warehouse operations, inventory optimization, and supply chain processes.

✨ Document Management, Price Management, Car Fleet Management, and more!


Because your business is unique, your technology should be too. Explore UDS solutions and book a demo here: 🔗 https://uds.systems/solutions/

18/09/2026

🚀 Finally! Nordic Summit is in a few days!

Join us in Legoland Billund on September 21–22 for two days of great networking, Dynamics 365 discussion, and inspiring sessions. Visit our booth 9, “UDS Systems,” for in-person communication!

16/09/2026

💡 The automation monitors changes to the Opportunity status and, once a deal is successfully closed, creates a task assigned to the opportunity owner, due 30 days later, and links it to the original opportunity.

This helps sales teams maintain consistent customer communication, avoid missed follow-ups, strengthen relationships, and identify additional opportunities.

You can also customize the solution by changing the follow-up period, task details, priority, notifications, or task rules.

Learn from our new blog article by Andrei on how to use Power Automate with Dynamics 365 to automatically create a follow-up task when an opportunity is marked as “Won.”

Read the full article on the UDS Blog: https://uds.systems/blog/creating-a-follow-up-task-after-an-opportunity-wins/

Adresse

Clemensstraße 7
Bochum
44789

Website

https://uds.systems/

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