28/04/2023
In 2023, is no longer a competitive advantage but a necessity. Those able to process large amounts of data, analyse metadata and recognise patterns will gain much deeper insights into customers' minds. Others will fall behind. Our Co-founder and CEO Lukas Rintelen on the current state of AI in CX research:
In 2023, AI is no longer a competitive advantage but a necessity. Those who can process large amounts of data, analyse metadata and recognise patterns will gain much deeper insights into customers' minds. Others will fall behind. On the current state of AI in CX research.