ALVAO

04/06/2026

How much work can your IT team actually handle? Where does the workflow slow down? And when do you need to scale your capacity?

At LINET, these questions used to go unanswered. Today, the answers are in the data.

Power BI reports connected to ALVAO show how much work the IT department can handle, highlight bottlenecks in the workflow, and help manage IT across all branches.

You’ll find the full case study in the comments 👇

27/05/2026

The General Financial Directorate (GFD), part of the Czech Financial Administration, needed one clear way to connect 14,000 employees and 800 specialists across 150+ locations.

With ALVAO, they unified 140+ internal services into a single point of contact — and reported a 30% faster request resolution time.

Read the full case study:
https://eu1.hubs.ly/H0vGxKb0

20/05/2026

ALVAO is now on Reddit.

We’ve opened the official ALVAO subreddit – a place to share practical tips, discuss best practices, and keep up with what’s new.

Join us here: https://eu1.hubs.ly/H0vr7390

Please note that this community space does not replace our standard technical support.

14/05/2026

Day 2 at SITS - Service Desk & IT Support Show, well underway.

Today’s highlight? A presentation by Maf Chowdhury, reminding us that calm ITSM change comes from clarity, not rushing, and that adoption matters more than perfection.

13/05/2026

Getting stopped in the hallway on your way to lunch or having "urgent" requests shouted across the office isn't a workflow — it’s chaos.

Before implementing a structured system, the IT team at THERMACUT® lacked the data to defend their actual workload. Requests arrived via phone, email, or in person, and without prioritization, the most assertive person usually jumped the queue.

By moving beyond simple record-keeping to structured workflows, THERMACUT has achieved true visibility.

Read the full case study:
👉 https://eu1.hubs.ly/H0vdxX90

12/05/2026

A CMDB doesn’t have to be complex to be useful. It just has to tell the truth about your IT.

This article breaks CMDBs down for SMBs:
🔴 why visibility matters more than size
🔴 how a CMDB becomes a reliable source of truth
🔴 where asset inventories fall short
🔴 and how small IT teams can actually keep CMDB data accurate.

Read a practical guide to building clarity, reducing downtime, and making better decisions with the data you already have.

The full article:

Learn how SMBs can build a practical CMDB to improve IT visibility, security, incident response, and ITSM—without unnecessary complexity.

11/05/2026

Are you still tracking your hardware in an Excel spreadsheet you aren’t exactly proud of?

At Digital Transformation EXPO (DTX), the halls were buzzing with talk of AI agents and autonomous systems. But when we sat down for a coffee with IT Managers, a very different story emerged.

❌ The biggest headache isn’t AI integration. It’s the "hidden" Excel habit.

If you are still stuck in spreadsheets, you aren’t alone. Many teams simply haven't had the time or budget to move away from them. But that manual approach is quietly draining your budget and opening security gaps that no AI can fix for you.

11/05/2026

Only 2 days to go. ⏰

SITS - Service Desk & IT Support Show is just around the corner, and we’ll be in London at booth 131.

Our team will be there to walk you through live demos and show how things work in practice.

And don’t miss Maf Chowdhury speaking on Day 2 — May 14 at 12:00.

05/05/2026

In IT, clarity matters more than noise.☕

That’s the vibe we saw at our ALVAO Inspiration Day 2026 customer conference: over 200+ IT professionals discussing Service Desk and Asset Management at the headquarters.

Calm discussions, real cases, and people who care about doing IT properly.

04/05/2026

May the 4th be with you! 🌟