HelpDisc Data Recovery Serbia

02/10/2026

Interesting Data Recovery Case – Western Digital WD100EFAX-68LHPN0 Helium Drive, Forgotten ATA Password

In our latest case study, we take a closer look at a challenging recovery involving a Western Digital helium drive protected by a forgotten ATA password.

Our Data Recovery Engineer, Marko Jovanović, explains the unique procedure we developed to regain access to this unsupported WD helium drive and restore access to its data.

Read the full case study on our new blog.
https://helpdisc.rs/en/2026/10/02/inside-a-challenging-recovery-western-digital-wd100efax-68lhpn0-helium-drive-with-a-forgotten-ata-password/

ACE Lab
HddSurgery - Tools for data recovery experts

Some time ago, a Western Digital WD100EFAX-68LHPN0 helium hard drive was brought to our company. Its user was unable to access their files. Since the drive is a newer-generation model and is not supported by commercial software, we had to find a solution... After extensive research into the problems...

01/09/2026

We’re looking forward to ACE Lab Tech Week 2026 in Alicante! 🇪🇸

Our HelpDisc team will be there from 7–10 October, ready to meet colleagues from the data recovery and digital forensics industry, exchange knowledge and experience, and strengthen existing and new partnerships.

📩 Want to meet our crew? Contact us at [email protected] to book a meeting.

See you in Alicante! 🤝

13/08/2026

Today, we got lucky. 😎

It’s not every day that we have three helium hard drives successfully cloning at the same time! 🚀💾

On the bench today:
🔹 Seagate ST16000NM001G-2KK103
🔹 WDC WD200EDGZ-11B9PA0
🔹 WDC WD140EDGZ-11B2DA2

Three helium drives. Three different cases. And all three are successfully cloning. 🔧💪

It’s not every day that we have three helium hard drives successful...

08/07/2026

🇬🇧
You dropped your hard drive. It starts clicking. The worst thing you can do is keep powering it on.

Every extra power on can turn recoverable damage into permanent data loss.

If your hard drive has been dropped, is clicking, or is no longer detected, stop using it and contact a professional data recovery lab.

HelpDisc specializes in data recovery from helium filled hard drives and other complex drive failures.

🇷🇸
Ispustili ste hard disk. Čujete kliktanje. Najgore što možete da uradite je da ga ponovo uključujete.

Svako dodatno uključivanje može pretvoriti popravljivu štetu u trajni gubitak podataka.

Ako je hard disk pao, čuje se kliktanje ili ga računar više ne prepoznaje, odmah prestanite sa korišćenjem i obratite se profesionalnoj laboratoriji za oporavak podataka.

HelpDisc se specijalizuje za oporavak podataka sa helijumskih hard diskova i druge kompleksne kvarove.

📧 [email protected]
🌐 https://helpdisc.rs

18/06/2026

Novi blog na našem sajtu
"Projekat sigurnog brisanja više od 1000TB podataka sa enterprise storage sistema"

Pročitajte na koji način smo realizovali veliki projekat uništavanja podataka sa više stotina SAS diskova iz enterprise storage sistema.

Nedavno smo realizovali projekat sigurnog brisanja podataka na više stotina enterprise SAS hard diskova, kapaciteta od 400 GB do 4 TB po disku. Ukupan kapacitet obrađenih uređaja premašio je 1.000 TB, odnosno približno jedan petabajt podataka. Za poređenje, prenos takve količine podataka prek...

27/05/2026

Real iPhone 17 Air data recovery case ⚡

Phone wouldn’t turn on or charge due to a motherboard short circuit caused by detached metal shielding. After board repair, all client data was successfully recovered ✅
If your phone shows no signs of life, your data may still be recoverable.
🌐 HelpDisc.rs

19/05/2026

U drugom delu videa nastavljamo sa prikazom Seagate Exos 2x14 Mach.2 hard diska koji nam je stigao na spašavanje podataka.

Mach.2 serija se razlikuje od klasičnih hard diskova po konstrukciji sa dva nezavisna aktuatora, što omogućava veće performanse, ali ujedno čini i sam proces spašavanja podataka znatno kompleksnijim.

Na kraju, pogledajte rezultate našeg pokušaja spašavanja podataka sa ove „dvoglave aždaje“.

U drugom delu videa nastavljamo sa prikazom Seagate Exos 2x14 Mach....

14/05/2026

Stigao nam je jedan veoma zanimljiv pacijent na spašavanje podataka – Seagate Exos 2x14 Mach.2 hard disk.

U ovom videu možete videti neke od specifičnosti ovog naprednog modela: dva odvojena sklopa glava, srednji magnet koji kontroliše oba aktuatora, kao i detaljan pogled na glave pod mikroskopom.
https://helpdisc.rs/

https://youtu.be/lm47r5ZQiEs?si=0aIseoYsPGIBBeXz

Stigao nam je Seagate Exos 2x14 Mach.2 hard disk na spašavanje podataka. Pogledajte neke specifičnosti ovog novog modela kao sto su odvojeni sklopovi glava, ...

27/04/2026

U ovom videu prikazujem realan slučaj spasavanja podataka sa novog iPhone 17 Air telefona koji se ne uključuje i ne povlači struju sa punjača, uz kratak prikaz dijagnostike i procesa spasavanja podataka.

iPhone 17 Air se ne pali!? Kratak spoj i spasavanje podataka (REAL CASE)

24/02/2026

HelpDisc – profesionalno spasavanje podataka sa mobilnih telefona.
📧 [email protected]
🌐 www.helpdisc.rs

Kod ovog Samsung Galaxy A32 dijagnostika je pokazala prekid u komunikaciji između procesora i ostatka ploče, zbog čega se telefon nije pokretao niti je bio moguć pristup podacima, te je izvedena CPU swap procedura u kojoj je originalni procesor prebačen na ispravnu donorsku ploču, čime je uređaj uspešno pokrenut i omogućen pristup podacima.