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Alipay

Leading digital open platform connecting 80 million businesses with more than one billion consumers in China.

Alipay service hotline: +86 571 26886000
Our customer service line is open from 8:00 to 24:00, Beijing time. In the digital era, Alipay has evolved from a trusted payment tool to an open platform that connects businesses, institutions, service providers, and other partners with consumers. Alipay enables partners from various industries to offer safe and convenient payment options. It also enables

partners to communicate and deliver different digital services to their customers in China through Alipay mini programs, lifestyle accounts and other tools. The Alipay platform has connected over 80 million businesses with more than one billion consumers.

05/01/2026

Tap-based access to everyday services is increasingly common in China. Glad to share Alipay Tap! payments have exceeded 100 million daily transactions!

In addition to payments, it now enables Chinese consumers to access over 2,200 everyday services with a single tap on their smartphone, including restaurant ordering, shared-bike unlocking, parcel collection, and instant tax refunds.

02/11/2025

Welcome to China and explore CIIE with Alipay!

29/08/2025

Hangzhou has just launched the first Alipay Tap! instant tax refund service for international travelers, with WENSLI as the first participating brand. You can receive your tax refund in just two minutes with a simple tap while traveling and shopping in the city. We welcome you to visit Hangzhou and explore with Alipay!

10/07/2025

International visitors to now can access a series of updated payment and travel services through Easy Go on Alipay, including paying in offline stores, hailing a cab, taking public transport, booking flight tickets or hotels and getting instant tax refund.

A tailored coupon package with local discounts for shopping, tourist attractions, transport and more is available for global travelers.

07/05/2025

🌍 Chinese travelers are trotting the globe this Labor Day holiday—Alipay in hand and roaming across ‘s 100 million-strong global merchant network!

✈️ Top destinations:
Hong Kong SAR | Japan | Macao SAR | South Korea | Thailand | Malaysia | Singapore | France | Canada | Italy

🚇 Going local, globally:
Local transport transactions are up 53% YoY—from buses and bikes to metros and trains.

💸 Tax refunds made easier:
Real-time refunds via Alipay surged 33% per transaction YoY.

🎁 More deals, more savings:
Instant discount claims jumped 46% vs. New Year’s Day holiday!

22/04/2025

Nine years ago, Alipay Ant Forest asked a question: Could technology turn little daily choices into lasting environmental impact?

By this Earth Day in 2025, 700 million users have given their answer—transforming routines like biking and paying utility bills online into 600 million real trees planted across 13 Chinese provinces, in collaboration with over 20 environmental partners and 600 brand partners.

As we reflect on these accomplishments, we are more committed than ever to scaling innovative solutions that empower individuals, communitites, and businesses to drive positive change. Together, let‘s continue to grow possibilities and create a greener future 🌱 💚

05/02/2025

Happy Year of the Snake! 🐍🧧

During the past 10 years, collecting fortune cards in Chinese New Year is becoming a new tradition among Alipay users.

With emerging technologies like AR, AI and AIipay Tap!, more and more merchants of all sizes have been joining this campaign and engaging with Alipay users in new ways.

20/01/2025

🏮Chinese New Year is around the corner, and Alipay is a must-have for the celebrations! 🎉🎉

Explore China like a local with Alipay. Now supporting 16 languages, it lets you pay at 80 million partner merchants, book rides, hotels, and tickets, or simply Tap! to pay in stores, order food, rent power banks, and more. 😀

Don’t miss the 28 sets of Alipay Fortune Cards, featuring Marvel heroes, Pop Mart stars, and more—perfect for kicking off the festivities. 🧧✨

Download Alipay to explore China and join the CNY fun! 🎮

👉Quick start guide to Alipay: https://www.instagram.com/reel/C3cqmqNO7LV/?igsh=MXR0MGRwdjIwYXRtbQ==

09/12/2024

December 8th, 2024, marks the 20th anniversary of Alipay and Ant Group. Thank you to all our customers, partners, teammates and investors for your trust and support through an incredible journey towards a future of inclusive and sustainable growth powered with digital innovation!

Let us join hands in the unending adventure to bring small and beautiful changes to the world!

27/11/2024

✨Heading to China? Don’t miss out on Alipay’s China Travel Coupon Pack!🛍️🏨🚄

📱Download Alipay, bind an international card, and claim this great Coupon Pack to pay and travel like a local in China!

Quick start guide to Alipay: https://www.instagram.com/reel/C3cqmqNO7LV/?igsh=MXR0MGRwdjIwYXRtbQ==

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