05/28/2026
π The 2026 Consumer Reports reliability rankings are out β and the bottom 5 includes some of the highest-volume brands on Canadian lots: Rivian, Ram, Jeep, GMC, and Chrysler.
If you sell Stellantis or GM trucks, this week's customer conversations are going to be different. π
The pain points CR called out:
π» Ram 1500: 12V battery + electronics problems
π Jeep Wrangler: transmission, steering, suspension
π GMC Acadia: transmission replacements
π Chrysler Pacifica Hybrid: PHEV charging + battery cooling
β‘ Rivian R1T/R1S: drivetrain failures
A few quick wins:
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Pull the CR data for your specific top-sellers
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Get your service department talking points ready
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Update your follow-up templates to address reliability proactively
The dealers who handle this well will close more this month than the ones who dodge the question. πͺ
Five brands with the worst predicted reliability, according to Consumer Reports' annual survey. CR members reveal which brands and vehicles caused the most h...