Dealerpull - dealer management system DMS / Automotive CRM software

10/16/2026

Fun Friday question: would you take a $350,000 deposit on a car with no price? 🤔🚗

Tesla would. And did. 🚀

Last night Tesla finally pulled the wraps off the new Roadster, nine years after the first one rolled out of the back of a truck. 🎥👇

What showed up: ✅ A car that raced up a curved ramp, hung on upside down, and flipped through the air ✅ SpaceX thrusters doing the lifting ✅ A kickflip over a Cybertruck, a Semi, a Model 3 and a Model Y ✅ Three versions, one of them invite-only and seating exactly one person ✅ 0-60 in under a second on the thruster trims

What didn't show up: a price. 💵 Or a car anyone can drive home before 2028. ⏱️

In Canada the reservation alone runs $70,000 for the base trim and $350,000 for the Thrust trim. Refundable, but still. 🇨🇦

It's ridiculous. It's also kind of brilliant. 😂

Here's the bit that applies to every lot from Windsor to Halifax.

Tesla isn't building the Roadster to sell a million of them. The Roadster is a halo car. It exists to get people talking about everything else in the showroom.

A used car store can do the same thing this weekend, no rocket required: 🚙 Find the unit people slow down for. The clean convertible. The lifted truck. The weird one nobody expected. 🧽 Detail it and park it front row, nose to the road. 📸 Lead the listings with it. 👀 Then let it walk people over to the SUV parked next to it.

The halo car doesn't have to sell. It has to get someone out of their car and onto the lot. 🙌

One catch: the front row isn't for the unit that's been sitting since spring. That one needs a price change, not a spotlight. Spotting the difference fast is what the inventory side of a DMS is for.

Automotive Software 🇨🇦

So, for Friday: 1️⃣ What's the halo car on your lot right now? 2️⃣ Has a front-row unit ever sold the car parked beside it? 3️⃣ Could your sales desk ever ask a customer for a deposit with no price on the car? 😅

https://youtu.be/BYWy6SyJRZo

Using SpaceX rocket technology, the sports car climbed a curved ram...

10/15/2026

🚗💵 Car payments just broke another record. And buyers are putting less money down than they were a year ago.

🎥 Hat tip to Brian Mello (), who has been hammering this all week. The numbers come from Edmunds' latest quarterly report on U.S. new-car financing:

🚨 Average new-car payment: $787 a month, a record 📆 Roughly 1 in 4 financed buyers on loans of 84 months or longer, also a record 📉 Average down payment: smaller again, year over year

The headline is the payment. The part that matters to a used car store is what happens next 👇

When buyers put less down and stretch the loan to seven years, the car spends most of that loan worth less than what's owed. That car comes back as a trade-in. Usually on your lot. Usually sooner than seven years 👀

So what does that look like at an independent dealership?

1️⃣ Expect the trade to be underwater 🌊 That tidy four-year-old SUV with low kilometres can still owe thousands more than it's worth. Pull the lien payoff early, before the walk-around ends and before the customer falls in love with the replacement.

2️⃣ The payment shopper is coming to used 🚙 A buyer who won't sign for a four-figure new-car payment still needs something to drive. Clean, mid-priced, ready-to-go inventory catches that shopper. The unit priced right and detailed right beats the shiny one nobody can afford.

3️⃣ Put the shorter term on the table too ✅ Show a 60-month option next to the 84. It costs nothing, and it builds the kind of trust that brings a customer back for the next car. Some will take the bigger payment once they see the full seven-year picture. Some won't. Either way, they picked it.

4️⃣ Rolling negative equity forward restarts the clock ⏱️ It saves today's deal and builds tomorrow's problem. Keep it simple: lay the numbers out plainly and let the customer make the call 👍

5️⃣ The service drive matters more 🛢️ A customer locked into a long loan keeps that car longer. Longer ownership means more oil changes, more brakes, more tires, and more chances to earn the next sale.

🇨🇦 One note for Canadian dealers: the Edmunds data is American. Here, 84- and 96-month terms have been common for years, so most stores have already met this customer. The trend just keeps getting louder.

Ideas like these are free. Keeping trade payoffs, lien details, costs and deal numbers together on every file is what Automotive Software is built for 🇨🇦

Questions worth asking at your own store this week: 🤔 How many trades this month came in upside down? 👀 Does your desk check payoff before or after the test drive? 💬 Would a 60-vs-84 side-by-side close more deals, or scare buyers off? 🚗 Is your inventory priced for the buyer who just walked away from a $787 payment?

📰 Full breakdown via Fortune: https://fortune.com/2026/10/14/car-payments-record-787-seven-year-auto-loans-edmunds/



https://www.facebook.com/reel/2653790221718648

10/09/2026

🦃🍂 Happy Thanksgiving, Canada! 🇨🇦

From everyone at Dealerpull, a big thank-you to the independent dealers, salespeople, techs, BDC teams, and office staff who kept things rolling all year. 🙌🚗

Some of what made this year:

1️⃣ The deal that took three lenders and two days, and still got funded. ✅ 2️⃣ The trade-in that looked rough and detailed up like new. ✨ 3️⃣ The service customer who came in for an oil change and left a regular. 🛢️ 4️⃣ The first-time buyer who drove off grinning. 😁 5️⃣ The team that showed up and made it all happen. 💪

Thanksgiving weekend is one of the few times the whole industry gets to breathe. 🍁 Families are home, leaves are turning, and somewhere over dinner someone is admitting the old car won't make it through another winter. ❄️🚙

That's the long-weekend question every store answers differently:

👀 Open Saturday to catch the families out on a fall drive? 🔒 Or closed right through Monday so the whole team gets a real break? 📱 Either way, are the listings fresh for everyone browsing from the couch after dinner?

There's no wrong answer. Just make it a choice, not a habit. 🤔

However the lot runs this weekend, enjoy the turkey 🦃, save room for the pumpkin pie 🥧, and drive safe out there. 🚗💨

Happy Thanksgiving from the whole team at Dealerpull. 🧡 https://www.dealerpull.com/



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10/07/2026

Can your shop relate to this one? 🤔🔧

🎥 This clip follows an independent repair shop that's been open about half a century. Fifteen to forty cars a day. BMW brakes in one bay, a Nissan in the next, a custom Mustang in the back 🚗🚙

Then the owner opens the diagnostic computer and a message pops up: access expiring in 18 days 😬

💻 The computer itself: $6,000
🔁 Renewing the tokens to work on that one brand: $1,800
🎯 The calibration rig for the cameras behind a windshield: starting around $40K, target boards extra
🗝️ A replacement module that needs a factory code from the dealer, good for eight hours. Miss the window, call back.

Every brand has its own computer and its own subscription. Some last 30 days, some a year, some are one-time access. The owner's take? It's moving way too fast. 🛢️⏱️

Here's the thing worth chewing on 👇

The cost of seeing inside a modern car isn't going down. So the question for any dealer running a service bay is whether those costs actually make it onto the bill.

1️⃣ Is scan and calibration time its own line on the invoice, or does it vanish into labour?
2️⃣ When the invoice is done, does it go straight into the books, or does someone retype it into QuickBooks on Friday afternoon?
3️⃣ When a customer comes back, can anyone at the counter see what was done last time, and what it cost?

None of that needs a $6,000 computer 😅

The DealerPull DMS service shop software handles that side of the shop 🇨🇦
✅ Generates customer invoices
✅ Sends them to QuickBooks Online for bookkeeping
✅ Keeps track of every service customer and their history
✅ Sits in the same system as inventory, deals, and leads

The bay keeps getting more expensive. The front counter doesn't have to keep getting more complicated 👍

So, honest question for the service side:
🤔 How much diagnostic time went unbilled last month?
🤔 How many hours went into retyping invoices?
🤔 Does this clip sound like your shop, or is it worse? 😂

🎥 Watch: https://www.youtube.com/watch?v=VQYJb4I_sdk

Auto repair prices have risen far faster than overall inflation. Me...

10/05/2026

Picture a Tuesday at a small used car lot. 🚙

One person on the phone. 📞 One car on the hoist across the street. 🛢️ A customer coming at 4 to sign. A stack of auction paperwork on the desk that still needs to go into the system. 🗂️ And a lead from the weekend that nobody has called back yet. 👻

Sound familiar? That's most independent stores in Canada, and it's exactly who the DealerPull Small Dealer plan is built for. 🇨🇦

✅ Made for 1–2 users
✅ Under 50 vehicles in stock
✅ Under 50 deals a month
✅ $99/month + tax, billed monthly
✅ No long-term contract (30-day cancellation notice)
✅ 1 hour of online training included

Here's what the day looks like with it:

🚗 Bought a car at auction? Drop in the BOS or OPENLANE PDF. It's in stock. No typing, no VIN decode.
📸 Bought tires for it? Snap the receipt. The cost is on the vehicle.
🧾 Customer signing at 4? The UCDA or similar bill of sale, trade appraisal and disclosure forms print or email in seconds.
📩 Deal already built somewhere else? Upload the PDF, photo or screenshot and the AI fills it in.
📞 Weekend lead? It's in the CRM with a reminder, not on a sticky note.
💻 At the auction or at home? It's cloud based and works on a phone. Updates are included.

The best part for a small store: only pay for what's needed. Bigger plans are there for later if the lot grows. 🙌

So, a few questions worth asking at the next coffee on the lot: ☕
🤔 How much time went into paperwork last month?
🤔 How many costs never made it onto a vehicle?
🤔 How many leads went quiet because nobody had a reminder?

If the answer to any of those stings a little, the DealerPull Small Dealer plan is worth a look. 👀

10/02/2026

🚦 Friday question for every dealer: what if the car knew the light was about to change before the driver did?

Not sci-fi. It's in the works right here in Kitchener 🇨🇦

Kitchener's own is building a way for traffic signals to talk directly to cars over cellular. CTV News Kitchener got a look at how it works 🎥👇 https://www.youtube.com/watch?v=I4tuUJEQxEc

What it's designed to show on the dash: ✅ A countdown to green while stopped at a red ✅ A suggested speed to roll through the next few greens ✅ A heads-up when the light ahead is going to beat the driver, so ease off now 🛑

That last one is aimed at the "dilemma zone," the split second where a driver decides to gun the yellow or slam the brakes. For a loaded tractor-trailer that can't stop on a dime 🚛, an early heads-up is a big deal.

Miovision says its network covers tens of thousands of intersections across eight countries, and nearly all of Kitchener-Waterloo's signals are already in 🗺️ Volkswagen Group is lined up to build it into production cars, with Audi as the launch brand 🚗

👀 The question everyone asks first: won't people just use it to race off the line?

Audi thought of that 🏁 Earlier test versions reportedly hid the countdown a few seconds before green, so there was no drag strip Christmas tree to stare at. The pitch is less stress and less fuel burned at red lights, not faster launches 🙌

Worth a thought at any store that sells cars 🤓 Features like this tend to show up on the lot sooner than anyone expects, and shoppers ask about the cool new thing before staff have heard of it.

Over to the lot 👇 🤔 Would buyers pay extra for a car that talks to traffic lights? 🤔 Real selling point, or a gimmick a buyer forgets by the second intersection? 🤔 Would the sales team know how to explain it if a shopper asked tomorrow? 🤔 And honestly: less stress, or a new toy for the guy who already races to every red? 🏎️

Happy Friday 🙌

V2X in action. 🚦🚗CTV News recently visited Miovision HQ to see ho...

09/23/2026

Friday, 6:40pm 🌙 The bank approved the deal. The customer is in the chair. And somebody is typing the whole Dealertrack worksheet into the DMS, line by line, so the bill of sale can print 😩

Every keystroke in that stretch is a chance for the BOS and the finance contract to disagree. The bank notices. Sooner or later, so does the customer 🚨

The deal import in Dealerpull - dealer management system DMS / Automotive CRM software turns that into a job measured in seconds ⏱️

Deal saved anywhere? Save a PDF, snap a photo or grab a screenshot 📸 Ready to build it? Deals, green +, Import from Document 📩 The AI takes it from there: vehicle, costs, deal structure, all filled in 🤖 VIN already in stock? The deal links to that unit automatically 🚗 What's left? Link the customer, check the numbers, hit Save ✅

Not a Dealertrack store? Doesn't matter. Creditapp.ca printouts, other lender portals, scanned contracts, a photo of the worksheet on the desk: if the deal is on a page or a screen, the import can read it 👀

One rule worth taping to the monitor: check cost and purchase price before anything goes to a lender. The AI does the typing. A person still owns the numbers 👍

Built for Canadian dealers 🇨🇦

Worth timing how long the next deal takes to re-key at your store? 🤔 Who is doing that typing now, and what would they do with the time back? 🙌 Would matching paperwork every time change how often a deal comes back from the bank? 💵

https://www.dealerpull.com/sales-management-ucda-bill-of-sale

09/23/2026

🎥 Nick O'Leary just ran through the 10 biggest CarPlay changes in iOS 27, and one thing jumps out for anyone selling used cars 👇

https://www.youtube.com/watch?v=KOxybEDk5Aw

Picture the walk-around going quiet on a 2019 crossover 🚙 Clean car, fair price, but the dash screen looks like 2019 too.

Now ask the customer one question: "Want to plug your phone in?" 📱

Since iOS 27 landed on September 14, that screen lights up with the new stuff, because the upgrade lives in the phone, not the car 🤯 Nobody at the store installs anything.

Here's what the customer gets to play with on the drive:

🎨 Fresh wallpapers and the glassy new icon look ⏱️ Drag the progress bar to skip ahead in a song or podcast, finally 📲 Their own iPhone widgets on the car's screen 🤖 A Siri that remembers what was just said and answers real questions (iPhone 15 Pro or newer) 🗺️ Ask Maps for a route home that skips the 407, in plain English 🎛️ A little mini-player in the corner for quick skips and pauses

The whole time, it's their music, their maps and their contacts on the dash. That sells ownership better than any feature sheet 🙌

A couple of honest notes so nobody oversells it: 🚨 Watching video while parked and route sharing need the automaker to turn them on, so skip those on older units. ✅ Before the customer walks back inside, delete their phone from the car's Bluetooth and CarPlay settings. Easy to forget, and it's the kind of thing the next buyer notices.

Same idea on trade-ins: a quick "forget all devices" on the way to the front line keeps the last owner's phone off the next test drive 🧽

Plenty of 5 and 6 year old units on Canadian lots have CarPlay sitting there unused 🇨🇦 Making sure the listing actually says so, and that it's live on Autotrader, Kijiji, CarGurus and Facebook Marketplace, is what the inventory side of dealerpull.com takes care of.

So, a few for the sales floor 🤔 1️⃣ Does the test drive at your store include a "plug your phone in" moment? 2️⃣ Would it help sell the clean older unit that feels dated? 3️⃣ Fun conversation starter, or does it eat into the drive?



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Apple's iOS 27 brings a few tweaks to Apple CarPlay but a major cha...

09/18/2026

Ten cars a month. 🚗

It's the number every dealer measures a salesperson by, and nobody agrees on whether it's good, fine, or a plateau.

Doug Horner — — raised it on his channel. He's the GSM at a Mercedes store in Ohio, so the price points don't match an Ontario independent, but the question lands the same on any lot. 🇨🇦

Here's the uncomfortable bit: ten has been the number for a very long time. Look at everything that showed up in the meantime.

1️⃣ VIN decoders that fill the whole vehicle record 2️⃣ Digital contracts and e-signatures 3️⃣ Texting instead of phone tag 4️⃣ Listings that syndicate themselves 5️⃣ AI writing the descriptions

Every one of those handed time back. The number stayed at ten. 👀

So either the technology never touched the real constraint, or ten was never a speed problem in the first place.

Try it the second way. Ten sold cars is ten deliveries. Ten finance files. Ten plate-and-insurance chases. Ten "the second key was supposed to come with it" calls. Ten people who could refer someone in ninety days, if anybody phones them. ⏱️

Do all of that properly and the month is full. Not because the paperwork is slow. Because attention doesn't scale the way software does. 🤓

Which flips the question. A lot that starts every month at zero will sell ten forever. A lot whose last ten clients still pick up the phone starts the month warm and climbs without paying for one more lead. The ten aren't the ceiling — they're the engine, if they get looked after. 📈

Who bought three years ago, whose loan matures in March, who never got a call back after a test drive: that list is the part a DMS should be holding onto. Built into DealerPull 🇨🇦 https://www.dealerpull.com/crm-lead-management-automotive-crm-software

Worth pulling last month's ten and counting. How many have been spoken to since delivery? Would an eleventh car have made that month better, or just thinner? And for anyone parked at ten for years — is that capacity, or the same month on repeat? 👇

Clip: https://www.youtube.com/watch?v=qkvUrS22M_E

The average car salesperson has sold 10 cars for decades. Why isn't...

09/17/2026

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🚗 Picture the front row at 7:40am. Ten units wearing a week of road spray and brake dust, and the first customer of the day pulls in at nine.

Now picture them all clean by 8:30. No buckets, no mitts, nobody touching the paint.

That's the pitch for a two-step touchless wash 👇

1️⃣ An acid foam goes on first and dissolves what soap can't touch — brake dust, iron fallout, rust bloom, hard water spotting. 2️⃣ A heavy soap foam goes on second and lifts the road film and grease. Then a pressure washer rinse. That's the wash. ✅

The whole point is that nothing makes contact. Which quietly answers the complaint detailers have been making about dealership washes for years: the lot attendant with one mitt and thirty cars, dragging grit from one hood onto the next. Dark cars show every pass. 😬

What it buys a store: 👀 A front line that looks merchandised instead of parked 📸 Listing photos that look sharp without editing 🚙 An older unit reading newer than it is, because clean wheels do most of that work ⏱️ Speed — a walk-around-the-car job, not a half-day detail

What it costs: 💵 The chemical is the cheap part. The pressure washer, the water and somewhere for the runoff to go are the real line items. ⚠️ Acid is still acid. Test a wheel before committing the whole front row, keep it off polished aluminum, and never let step one dry on a hot panel. 🌙 And a Canadian winter has opinions about hoses.

The use a lot of stores would sleep on is the service drive. A customer books a full service and the car comes back cleaner than it went in — no bay blocked, no hour of a tech's day gone. Small thing, remembered at the next oil change. 🙌

Free for the customer isn't free for the store, though. Run it as an internal work order and the time and cost at least land somewhere — on the vehicle, on a job card, rather than in a "lot maintenance" hole nobody reviews.

Automotive Software 🇨🇦

So: anyone running two-step on their own lot already? Did it survive January? And would a free post-service wash genuinely pull a customer back, or is it just a nice surprise? 🤔

🎥 Clip from — a reaction to their video, not a DealerPull one. https://www.youtube.com/shorts/GX7OMIrXXmE

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