Bigdog Payments

Bigdog Payments BIGDOG PAYMENTS, located in Montreal, Quebec has been operating since 2006. Specializing in dispute domestic and international payment processing.

BIGDOG PAYMENTS® is a risk management consultancy that specializes in U.S. We offer the latest point-of-sale terminals and mobile payments devices, at the lowest prices. The BIGDOG PAYMENTS® gateway provides the online tools and security features needed to perform all of your critical e-commerce payment processing functions. By combing a multi-currency merchant account, with our in-house multiling

ual call center, and product fulfillment service, we can help your business succeed in new markets around the world. While at the same time, our risk infrastructure protects your account from fraud and chargeback losses. Partnering with our team of industry experts will help you reach maximum profitability, while maintaining compliance in an ever-changing regulatory environment. Whether you're a small business with a single point-of-sale terminal, or a payment processor with a large portfolio of merchants, we have the experience and expertise needed to help your business grow.
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BIGDOG PAYMENTS® est un cabinet de conseil en gestion de risques spécialisé dans le traitement de paiement national et international américain. Nous offrons les derniers terminaux de point de vente et les appareils de paiement mobile, aux prix les plus bas. La passerelle BIGDOG PAYMENTS® fournit les outils en ligne et les fonctionnalités de sécurité nécessaires à l'exécution de toutes vos fonctions critiques de traitement de paiement de commerce électronique. En combinant un compte marchand multi-devises, avec notre centre d'appels multilingue interne et notre service de réalisation de produits, nous pouvons aider votre entreprise à réussir dans des nouveaux marchés à travers le monde. En même temps, notre infrastructure de risque protège votre compte des pertes de fraude et de recharge. Le partenariat avec notre équipe d'experts de l'industrie vous aidera à atteindre une rentabilité maximale tout en maintenant la conformité dans un environnement réglementaire en constante évolution. Que vous soyez une petite entreprise avec un terminal de point de vente unique ou un processeur de paiement avec un grand portefeuille de marchands, nous avons l'expérience et l'expertise nécessaires pour que votre entreprise augmente.

01/27/2022

Open from Monday to Sunday
$15/H from 10 am EST to 6 pm EST.

Must use your own computer/laptop and have a headset!
Be able to work full-time (40 hours a week)

Our next training class is this Monday, January 31, 2022! Full-time!

From the comfort of your own home!

PRACTICAL QUALIFICATIONS
The ideal candidate will have:
-Outstanding written & oral communication skills in ENGLISH.
-Moderate Computer Competency
Ability to multi-task, be detail orientated and highly motivated to excel, learn and advance.
-Outgoing, encouraging, cheerful, relatable personality is a must.
-Enjoys engaging in conversation, able to lead and drive conversations toward a positive outcome.
-Sales or retention experience is a plus.
-No experience necessary. We have a comprehensive training & mentoring program for suitable candidates.

09/29/2021

Looking for an exciting Customer Service position with absolutely no sales involved?

Then BDP CALL CENTER is interested in meeting you!

At BDP, you are more than just a number.

We recognize that all employees are key members in our continued success. Rest assured, ambition does not go unnoticed and there is nothing more rewarding to us than promoting employees within the company!

We are looking for Customer Service Representatives who have an interest in the world of business

We are offering:

Full Time Permanent Positions (with room for advancement)
Attractive hourly wages: $15-$17

08/26/2021

CALL CENTER IN VAUDREUIL-DORION (Skip the commute, work local!)

$15/H-$17/H based on experience and schedule

++Incentive prizes and bonuses

We are now interviewing for enthusiastic, driven individuals! Come join our winning and dynamic team @ our call center in Vaudreuil-Dorion, Hwy 40.

If you are looking to build a career, learn about the world of e-commerce and be recognized for your performance/work ethic, then we are looking for YOU!

Bring your desire for success, your sales/retention skills and “gold medal” attitude to our team.

Benefits:

• 24/7 wellness program

• Potential work at home program after training

• Free parking

• Flexible part-time and full-time schedule

• Weekend shifts available with premium pay

• Monthly team building events

• Prizes and bonus incentives

• Conventionally located in Vaudreuil=minimum commute

• Uber/Taxi friendly

• Pizza Fridays, Breakfast Mondays

• Energetic staff and managers

• Great HR Representatives

• Open air concept call center

• Rapid advancement opportunities

• Team lead openings available after 90-day probationary period satisfied

• Great mentorship and leadership available

• Service dog on site

• Company race car and race events

• Experience preferred but will mentor and train qualifying candidates

One of our agents hard at work! 🙌🏼 @ BDP CALL CENTER
10/02/2020

One of our agents hard at work! 🙌🏼 @ BDP CALL CENTER

10/02/2020

On Fridays we have pizza parties 🍕 join our team & experience the BDP culture !

Our Call Center Agents go through a 2 week in depth training in order to ensure their success & knowledge. 🏅 Join our te...
10/02/2020

Our Call Center Agents go through a 2 week in depth training in order to ensure their success & knowledge. 🏅 Join our team & have professional agents represent your business. 📞💡

08/09/2019

Come hangout with BIGDOG at Ile Soniq this weekend!

07/19/2019

*** WE ARE HIRING!! ****

BDP CALL CENTER is interviewing for the following positions:

ENGLISH (ONLY-no french) Retention Specialists

FRENCH Speaking Retention Specialists

Bilingual Customer Retention Specialists

This is an amazing opportunity for you to be part of the up and coming and ever growing world of Health, Nutrition, Beauty and CBD PRODUCTS.

We invite you to join us in our trendy "googlesque" facility, where we spared no expense to create a vibrant, colorful, clean and inviting work space for all.

At BDP CALL CENTER, you are more than just a number.

We recognize that all employees are key members and contribute to our continued success.

Rest assured, ambition does not go unnoticed and there is nothing more rewarding to us than promoting employees within the company!

We are offering:

Full Time Permanent Positions (with room for advancement)
2 different work shifts available-based on first come
French speaking- 4 am - noon Monday through Friday (speaking to Parisian consumers)
ENGLISH ONLY- 10 am - 6 pm Monday through Friday (speaking to US consumers)
Attractive performance based hourly wage: $15-$17 based on your program/shift
Job description and personal qualifications :

Engage and wow clients with superior product knowledge
Some sales/retention experience preferred, but, we do offer extensive training
Providing elite customer service support (we are solution focused and eager to make the clients happy and assist them with their specific needs)
Well-rounded computer skills
Possess outstanding communication skills in the language for which you are hired
Ability to multi-task and be detail orientated
Optimistic, personable, cooperative and friendly
Motivated to learn and grow
Those looking to launch their careers and are eager to advance within the company
For consideration, please submit an ***ENGLISH LANGUAGE CV ***with your email address and phone number clearly indicated.

***Due to the nature of the job, as well as lack of public transportation in the Vaudreuil area, this position requires candidates to live within a ***25km radius****of our Vaudreuil-Dorion Call Center, have a valid driver's license and a car to drive themselves to work every day.

Job Type: Full-time

Salary: $15.00 to $17.00 /hour

Experience:

sales/retention: 1 year (Preferred)
Location:

Vaudreuil-Dorion, QC (Preferred)
Licence:

Driver's Licence/car (Preferred)
Language:

English (Preferred)
French (Preferred)

Performance Driven ProgramsEvery program that we develop is established with Key Performance Indicator metrics to self-g...
07/23/2018

Performance Driven Programs
Every program that we develop is established with Key Performance Indicator metrics to self-govern our performance.

This all starts with the in-depth understanding of the SaaS or retailer product offerings and their customer journey process where customer service plays into that role and how it works.

It is the only way to achieve the highest result possible.

We hit KPIs and retain customers, increase your net promoter score while still providing the lifetime value that meets your expectations.

What differentiates us from a lot of other call centers out there is that we are very entrepreneurial and we’re looking to build long term partnerships and willing to do what is necessary to win your business and to assist in that growing process.

BDPCallCenter.com

Incentivized AgentsThe way that we compensate our agents is through KPI metrics reporting that is specifically tuned on ...
07/23/2018

Incentivized Agents

The way that we compensate our agents is through KPI metrics reporting that is specifically tuned on a client by client basis to the points that are important for you the client. An “Agent score card” is produced everyday automatically through our systems and is emailed out to the agents so that they know how well they how well they do.

Once a week they get a recap scorecard, for all those KPIs, and it determines their pay rate for that week which means they are completely incentivized. It’s transparent to the client from a financial perspective as we have a flat rate billing model and the client does not absorb the cost of the insensitive as it’s built into our pricing model. We use that model in order to drive performance because we know as a service provider that we way you are going to measure us is based on how well our agents do.

Common Incentive Driven Programs:
Loyalty Programs
Brand Reputation
Online Reviews
Lifetime Value & Consumer Retention
User Experience
Net Promoter Score (Revenue Growth)
Wide array of Sales Metrics
Case Specific

BDPCallCenter.com

Dedicated Performance ExpertsWe are constantly working to grow and optimize your campaign, not just to set it and forget...
07/23/2018

Dedicated Performance Experts

We are constantly working to grow and optimize your campaign, not just to set it and forget.

​The part of what separates us from other companies is that we leverage the training and the infrastructure of our management staff. From our team at BIGDOG PAYMENTS where we have experts in many facets of eComm, from marketing to operations, that will audit performance metrics seeking constant optimization of your project.

BDPCallCenter.com

Custom Built CampaignsThe point of a custom built program is to achieve the highest metrics or result for each customer ...
07/23/2018

Custom Built Campaigns
The point of a custom built program is to achieve the highest metrics or result for each customer service program that we manage.

The key point is that we’re not going to be using a “Cookie Cutter” solution. We custom tailor programs specifically for your business model. It’s the only way that we can hit the KPIs that we want to hit and it’s the only way that we can do better than anyone else in the industry.

We will fully understand every facet of your business model and custom tailor a solution that gives you the best numbers and we will build out, for you, and we will hit those numbers.

BDPCallCenter.com

Address

346 Rue Aime-Vincent
Vaudreuil-Dorion, QC
J7V5V5

Telephone

+15144614060

Website

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