BlueBird IT Solutions Inc

05/04/2026

May 2026 Newsletter -

As of February 2026, fax machines remain the leading cause of patient privacy breaches in Ontario. In 2021 alone, nearly 5,000 breaches in Ontario happened because a fax went to the wrong number. And the consequences of those mistakes just got a lot more serious . . .

04/28/2025

BlueBird iT: April 2025 Newsletter - https://mailchi.mp/bluebirdinc.com/bluebird-it-april-2025-newsletter
Take Action Now to Stay Secure!

Microsoft has announced that support for Windows 10 will end on October 14, 2025. After this date, devices running Windows 10 will no longer receive security updates, security patches, or technical support, leaving them increasingly vulnerable to cyber threats and operational risks.

02/21/2025

Important announcement from John Solomos, President & CEO BlueBird iT Solutions

From Digitizing Healthcare to Shaping Its Future: A New Era for BlueBird iT Solutions Inc.

Twenty years ago, I walked away from an executive career at Dell, in pursuit of a vision to help bring Canadian healthcare into the digital age. From my basement, I founded BlueBird iT Solutions with a singular mission: help doctors transition from paper to Electronic Medical Records (EMRs), laying the foundation for a modernized healthcare system. What started as a bold leap of faith has grown into a remarkable journey of impact, trust, and innovation.

BlueBird iT has been the silent force integrating technology into clinics and Canadian healthcare infrastructure—ensuring doctors have reliable, secure, and efficient systems to provide the best possible patient care. From digitizing medical records to building and supporting the infrastructure that enables modern healthcare technology, we have shaped the backbone of Canada’s digital health evolution.

Technology cannot function in isolation. AI, EMRs, and digital applications are only as effective as the networks and hardware that power them. We architect, build, deploy, manage, monitor and support the digital environments where healthcare technology lives. We establish the networks and systems that connect doctors to the tools they depend on—serving as the bridge to the digital healthcare universe.

I’m thrilled to announce our partnership with WELLSTAR—a milestone that amplifies our mission and sets the stage for BlueBird iT to evolve from Canada’s trusted IT leader in healthcare to a global force in HealthTech. This step builds on the successes we’ve achieved with our customers and partners while unlocking emerging technologies like AI, automation, and advanced Provider Solutions.

None of this would have been possible without those who believed in us from the start:

Our Doctors – Thousands of physicians and clinicians who trusted us to digitize their practices, many from the days when we were just a basement operation.

Our Esteemed Partners – OntarioMD, TELUS Health, OceanMD, QHR Technologies, DELL and WELL Health - your collaboration has been instrumental, and we remain committed to growing together.

Together, we’ve driven EMR adoption from under 10% to over 90%, fundamentally transforming Canadian healthcare. This wasn’t just a shift from paper to digital—it positioned Canada for the next evolution of healthcare, unlocking the potential for technology to revolutionize patient outcomes.

Our partnership with WELLSTAR is not a shift away from the relationships that got us here—it’s a continuation of the work we started. Our commitment to healthcare IT, our partners, and our clients remains unwavering.

The future of healthcare technology is evolving, and together, we are building something extraordinary.

The best is yet to come.

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01/27/2025

Our 2024 Customer Satisfaction Survey Results Are In!

We recently wrapped up our iT Solutions Inc. 2024 Customer Satisfaction Survey, and we’re excited to share the results with you!

Once again, we’re proud to report overwhelmingly positive feedback from our clients about their experience with our services and interactions with our team. Your trust and support mean everything to us, and we’re thrilled to see that reflected in the high marks you gave us.

We also want to thank those who shared thoughtful suggestions for improvement. Your input helps us identify ways to enhance our offerings, and we’re already exploring new services and updates based on your ideas.

Most importantly, we deeply value the honesty of those who told us where we missed the mark. Our team has already reached out to discuss how we can do better, and we view these moments as an opportunity to strengthen our relationships and grow.

Thank you again to everyone who participated in the survey. We’re looking forward to continuing to serve you and building on these results in the year ahead!

These are just a small fraction of the many positive, unedited testimonials we received from our clients this year:

"I am very glad we switched to Bluebird. it has made my practice virtually carefree."

"Bluebird has been a savior to me when I have technical issues with my workstations and programs."

"You people are magicians. We appreciate you deeply."

"BLUEBIRD MAKES MY LIFE EXTREMELY EASY."

"Quick, knowledgeable, kind service. Our office is much the better for having Bluebird IT in our corner. Everyone from the project managers to the install techs to the sales people are top notch humans and help our office deliver better care to our patients. We appreciate you and are in awe of your computer skills."

"Bluebird is the model of service for the industry i am sure. I would hope they keep up just the way they are."

"Representative are always incredibly knowledgeable, kind, and patient. This is so helpful and calming when I need support and reassurance."

"Extremely happy to join BlueBird IT solutions. Having peace of mind knowing that someone is there to help with all the technical issues."

"The Bluebird Team always works to get it right!"

"We are a medical clinic and have had the pleasure of working with Bluebird for over 12 years. I can confidently say that their expertise and dedication to delivering top-notch IT solutions have been instrumental. Their team of professionals demonstrate exceptional skills in providing IT services to our clinic that exceeds our expectations. They are outstanding, and their ability to accomplishment is very impressive."

01/06/2025

For my first post of the year, I find myself reflecting on the responsibilities I’ve held at BlueBird iT and how they have evolved over time. As the new year begins, with its inevitable challenges and opportunities, I cannot help but think of Alexander the Great.

12/30/2024

A Year of New Beginnings and Endless Possibilities

As we step into 2025, we pause to reflect with deep gratitude for the trust and partnerships that have shaped our journey. It is truly a privilege to support the incredible work of healthcare organizations, and we are honored to be part of the compassionate and life-changing work you do.

In this season of renewal, we are reminded of the power of technology to bring healing, hope, and connection to those who need it most. At BlueBird iT, our mission remains steadfast: to provide the tools and support that empower your teams to focus on what matters most – the health and well-being of others.

We pray that 2025 brings you peace, growth, and strength, and that together we continue to make a difference in the lives we touch. As we move forward, let us embrace each new challenge with faith, and celebrate every victory – no matter how small – with joy.

May this year be filled with blessings, boundless opportunities, and the unwavering belief that the work we do has the power to transform lives.

Thank you for allowing us to be a part of your mission. Together, let’s continue to shine brightly in service to others.

With warm blessings and gratitude,
The BlueBird iT Team

12/20/2024

We're Growing—and Hiring!

At BlueBird iT Solutions Inc., we specialize in supporting healthcare organizations with innovative IT solutions. Our continued growth means exciting opportunities for talented professionals to join our mission of empowering healthcare providers to focus on what they do best—caring for their patients.

Current Opportunities:

* Tier 3 Help Desk Analyst
* Field Technical Support Analyst / Help Desk - Toronto
* Project Manager - Toronto
* Tier 1 Help Desk Analyst / NOC Specialist - Toronto
* Tier 2 Help Desk Analyst / Microsoft Applications Specialist - Toronto
* Tier 2 Help Desk Analyst / Systems Analyst - Toronto

Based in Toronto, these roles offer the chance to work with cutting-edge technology, collaborate with a supportive team, and make a real impact in healthcare IT.

To Apply and Learn More: Visit https://bluebirdinc.com/careers/ for detailed information about the positions and required qualifications.

*** Please note that Facebook messages are not monitored by our HR team, so be sure to apply directly through our careers page.***

Join us as we continue to grow and make a difference in healthcare IT!



12/18/2024

iT Team Supporting the 29th Annual Toy Mountain Campaign

This holiday season, the BB Team is proud to participate in the 29th Annual Toy Mountain Campaign by CTV News Toronto! We’ve joined hands to bring smiles to children in need by donating toys at the Access Storage collection location on Victoria Park and Sparks Avenue.

Thank you to everyone who contributed to this wonderful initiative. Together, we’re helping make the holidays brighter for families in our community. 💙

Let’s keep the giving spirit alive!

12/16/2024

Letter from our CEO, John Solomos

Dear Valued Clients and Partners,

As we reflect on another incredible year at BlueBird IT Solutions, I want to take a moment to share my heartfelt gratitude and a glimpse into the vision that drives us forward.

This year marks a series of significant milestones for BlueBird. It has been 20 years since our incorporation and 15 years since we began serving our first healthcare client. Over the years, we have grown and evolved alongside the healthcare industry, striving to deliver innovative solutions to support doctors and their teams in providing exceptional patient care.

At BlueBird, we believe technology is a catalyst for transformation. What began as a mission to help clinics transition to electronic medical records has grown into a vision of creating a connected healthcare ecosystem in Canada—one that leverages technology to improve outcomes for all Canadians. Our goal is to empower healthcare providers with the tools and support they need to focus on their patients, while we take care of the IT that powers their practices.

This year, we overcame challenges, introduced new technologies, and expanded our capabilities to better serve you. These achievements were only possible because of the trust you place in us, the collaboration of our partners, and the unwavering dedication of the BlueBird team. I am humbled and inspired every day by the incredible work being done by the doctors, staff, and organizations we serve.

Looking ahead, we remain committed to working alongside clients, vendors, government agencies, and anyone else driving innovation in healthcare. Together, we can continue to push the boundaries of what’s possible, ensuring Canadian healthcare remains not just resilient but world-leading.

On behalf of the entire BlueBird team, thank you for allowing us to be part of your journey. As we move into the new year, we are excited to deepen our partnerships, introduce new solutions, and continue helping you focus on what matters most—delivering care to your patients.

Merry Christmas, Happy Holidays and Wishing you and your families a joyful and healthy year ahead.

With gratitude,
John Solomos

12/16/2024

https://mailchi.mp/bluebirdinc.com/bluebird-it-december-2024-newsletter