Mercatus Technologies Inc.

Mercatus Technologies Inc. Mercatus enables retailers and advertisers to achieve competitive advantage, boost brand equity, and improve financial performance. twitter.com/MercatusTech

Are you feeling the pinch of free delivery? Walmart and Amazon have permanently reset what shoppers expect from online g...
06/02/2026

Are you feeling the pinch of free delivery?

Walmart and Amazon have permanently reset what shoppers expect from online grocery. The cost of matching them on delivery doesn't work for regional grocers.

But there is a fulfillment channel where regional grocers have structural advantages mass retailers can't replicate at the local level:

✅ Lower cost to serve

✅ First-party data on every order

✅ Customer relationships that compound over time.

We built the playbook for a profitable pickup program that grocers can put in place right now.

Get everything you need for free: https://na3.hubs.ly/y0v1bZ0

Progressive Grocer's 77th Consumer Expenditures Study surveyed 1,001 grocery shoppers about how they think, what they wa...
05/28/2026

Progressive Grocer's 77th Consumer Expenditures Study surveyed 1,001 grocery shoppers about how they think, what they want, and where they're spending.

The data reveals a widening gap...

Grocery shoppers expect Netflix-level personalization, but most grocery retailers are still sending the same weekly circular to everyone.

It doesn’t have to be this way.

This article connects several of the study’s findings to actionable strategies for grocers, including:

→ Personalized promotions for price-conscious shoppers

→ Multi-channel engagement for trip consolidators

→ Perimeter order management for the growing lunch crowd

Learn how to meet the expectations of modern shoppers without relying on margin-destroying discounts: https://na3.hubs.ly/y0t7VT0

Most grocers have all the data they need to identify customers about to churn.The basket that's been shrinking for six w...
05/26/2026

Most grocers have all the data they need to identify customers about to churn.

The basket that's been shrinking for six weeks. The offer opened but never redeemed.

It's all there, but there's no tool to connect it, let alone trigger an alert so you can act on that information.

DXPro not only consolidates data from POS, loyalty programs, app usage, and purchase history into unified customer profiles, it uses that information to identify at-risk shoppers and trigger the right outreach before they're gone.

See what happens for your grocery business when you put your customer data to work: https://na3.hubs.ly/y0t81v0

The average Gen Z shopper uses five different banners to get through a week of groceries.They don’t want to bounce betwe...
05/21/2026

The average Gen Z shopper uses five different banners to get through a week of groceries.

They don’t want to bounce between Amazon, Whole Foods, Trader Joe’s, and your store.

They do it because each retailer fails them differently:

❌ 77% discover products on TikTok they can never find in stores

❌ In-app searches don’t know their preferences, dietary needs, or values

❌ Product information is too vague, so they don't know if they can get what they want

❌ Loyalty programs send the same offers to everyone and don't make them feel valued

This presents regional grocers with a tremendous opportunity to reach an emerging demographic ready to become loyal.

See how regional grocers can connect discovery to purchase and personalize every step along the way to become Gen Z’s single preferred choice for grocery shopping: https://na3.hubs.ly/y0t7WG0

The difference between a profitable pickup program and an expensive one comes down to technology.Without the right tools...
05/19/2026

The difference between a profitable pickup program and an expensive one comes down to technology.

Without the right tools:

❌ Picking takes too long
❌ Staging becomes chaotic
❌ Customers wait in their cars wondering if anyone knows they're there

With the right technology, you can:

✅ Fulfill more orders per shift
✅ Reduce labor costs
✅ Create an experience that keeps shoppers coming back

Pickup is your lowest-cost fulfillment channel, but only if the operation behind it is built to handle volume without breaking down.

Grocery sales aren't getting harder because shoppers disappeared.They're harder because the line disappeared.Today’s sho...
05/14/2026

Grocery sales aren't getting harder because shoppers disappeared.

They're harder because the line disappeared.

Today’s shoppers don’t move from intent to purchase in sequence. They decide in pieces—building a list, checking prices, walking away, switching fulfillment when the day goes sideways.

That behavior isn’t random. It’s situational.

When a digital experience assumes a straight path, it misses those moments and quietly hands sales to whoever recognizes them first.

The answer isn’t more promotions or louder messaging. It’s knowing when a shopper is hesitating and responding in a way that feels relevant, timely, and worth acting on.

Understand the five shopper shifts redefining grocery sales in 2026: https://na3.hubs.ly/y0sM-30

Long weekends. Holidays. Big local events.Grocers tend to know when things are going to get busy.What they can't predict...
05/12/2026

Long weekends. Holidays. Big local events.

Grocers tend to know when things are going to get busy.

What they can't predict is which days spike hardest, where labor will thin out, and which order types will stack up faster than the schedule can handle.

A static fulfillment schedule doesn't survive a week like that. But DXPro will.

With DXPro, retailers can adjust capacity planning and see the downstream impact on labor and staging before anything is solidified.

Filter scheduling views by service type and order type. Track orders in real time and catch the bottleneck before a customer feels it.

Every change you make reflects how your stores actually operate—not how they did six months ago when the schedule was built.

Peak season rewards the grocers who stayed ahead of it. And DXPro ensures you're ready for whatever a busy week throws at you: https://na3.hubs.ly/y0sN1n0

The biggest revenue opportunity in your grocery business is already in your customer list.Most grocers just aren't looki...
04/30/2026

The biggest revenue opportunity in your grocery business is already in your customer list.

Most grocers just aren't looking at it the right way.

Profit in online grocery isn't spread evenly. It's concentrated in a smaller segment of shoppers who order most frequently, spend more per order, and come back on their own when the experience is worth it.

Once you can see who those customers are, everything changes.

You stop spreading budget across broad promotions that move the needle for nobody and start putting the right offer in front of the right person at the right moment.

The grocers generating more revenue know which customers drive the most value, when they're starting to drift, and what brings them back before the relationship quietly ends.

This is how you do it for your grocery business: https://na3.hubs.ly/y0rN7R0

Most grocers know their platform isn’t built for how shoppers behave now.But the fear of disruption keeps them locked in...
04/28/2026

Most grocers know their platform isn’t built for how shoppers behave now.

But the fear of disruption keeps them locked into tools that limit growth, control, and flexibility.

DXPro was built to remove that risk.

Instead of forcing a rip-and-replace, DXPro fits into how your business already runs and lets you move at your own pace.

You keep what works. You change what doesn’t. And you stay in control the entire time.

That matters, because scaling your grocery business shouldn’t necessitate handing over your brand, your data, or your customer relationships.

If you’re ready to move forward without disrupting what already works, it’s time to see how DXPro makes that possible: https://na3.hubs.ly/y0rwDP0

04/21/2026

The gap between regional grocers and mass retailers has never been effort. It’s been access.

For a long time, the tools that shape digital shopping—real customer insight, flexible fulfillment, targeted engagement—were priced and packaged only for the biggest players.

That’s changing, and it changes the math.

Grocers don’t need to out-price Amazon or Walmart to compete. They need the ability to extend what already sets them apart—service, trust, familiarity—into the digital moments that now influence every trip.

When grocers have access to the same digital capabilities as mass retailers, they can recognize customers, tailor offers, and stay relevant between trips.

That’s what turns service and trust into repeat visits instead of advantages that only exist in the store.

Address

200 Wellington Street W, Suite 310
Toronto, ON
M5V3C9

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Wednesday 9am - 5pm
Thursday 9am - 5pm
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+14166033406

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