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Club Support Inc

Name: Club Support Inc
Address: Toronto, ON, CA
Telephone: +18447608324

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Toronto, ON
Club Support Inc

Managed IT Services for Clubs in Canada and USA. Over 20 years of experience in the Club industry.

10/15/2026

Finding one moment in recorded video has always meant scrolling through hours of footage. Some surveillance software now lets you type what you are looking for instead, such as "person beside a silver SUV" or "van with a company logo", and returns the matching clips.

Camera maker Axis added this kind of search to its software in 2025. It runs on an AI model trained on billions of image and text pairs, and results can be narrowed by date, time or part of the frame.

This is one of five AI trends in video surveillance we cover in our new article. The other four:

🔹 Cameras that do their own analysis
🔹 Fewer false alarms from wind, rain and headlights
🔹 Keeping some video on site while moving some functions to the cloud
🔹 Privacy and who gets to see the footage

If you are curious, read the full article: https://clubsupportinc.com/blog/ai-video-surveillance-trends/

10/14/2026

A week later, we are still reflecting on a wonderful time in Monterey with The Golden State Chapter of Club Management Association of America.

We were so glad to join the 2026 TGSC Fall Conference, catch up with industry friends, meet new people, and connect with California’s club community.

A special thank you to Beth Hunter, Lindsay Pizarro, Sarah Anselmo, and the entire TGSC team for the warm hospitality, a fantastic event and for bringing everyone together.

And congratulations to Rigo Headley on becoming the new President of The Golden State Chapter of CMAA!

We truly value being part of this awesome community and look forward to seeing everyone at the CMAA World Conference!

09/24/2026

A club we work with spent twenty years on the same booking software. It went down often enough that staff had a routine for it, and invoices were reconciled by hand every month.

Nobody called it a problem, because it never broke badly enough to force the issue. That is how most outdated club technology behaves. It rarely fails outright, and the cost shows up as staff hours and small moments members notice at check-in.

We upgraded it in stages rather than all at once. Check-in became faster and more reliable, and the manual reconciliation stopped entirely. Their leadership called the difference night and day.

A quick test for your own club: count how many staff habits exist only to work around software, and how many spreadsheets are holding two systems together.

We offer a free technology review for private clubs. We will look at what you are running and tell you honestly what is worth fixing and what is fine as it is.

Get in touch in the comments or at [email protected].

09/21/2026

New on the blog: why golf clubs need IT support designed for golf clubs rather than for offices.

The article covers:

▪️ What sits on a club network that never appears in an office
▪️ Six things generic IT providers get wrong at a golf property
▪️ Questions worth asking your current provider

Read it here: https://clubsupportinc.com/blog/why-golf-courses-need-specialized-it-support/

09/15/2026

New on the blog: a five-step guide to building a three-year technology roadmap for your club. Written for managers who do not work in IT and have no intention of starting.

The steps:

1️⃣ List what you already have, and roughly how old it is
2️⃣ Work out which problems actually cost you money, staff time or risk
3️⃣ Sort projects into quick wins, strategic work, risk and compliance, and things worth watching
4️⃣ Attach a budget number to each year
5️⃣ Spread the work across three years so each one sets up the next

Here is the encouraging part. The first three steps need patience rather than technical knowledge. Walking the property and writing down every computer, POS terminal, camera and access point, along with its rough age, takes an afternoon. Most clubs have never done it, and it changes every budget conversation that follows.

Steps 4 and 5 are harder, because accurate costs need current quotes and the order of the work depends on things that are not obvious from the outside. The article is honest about that, and about where an outside pair of eyes helps.

Free to read, nothing to fill in: https://clubsupportinc.com/blog/how-to-build-a-3-year-technology-roadmap-even-if-youre-not-in-it/

09/04/2026

One rule that would prevent most wire fraud at a club: no payment detail ever changes based on an email.

If a vendor writes in to say their bank information has been updated, someone calls the number already on file for that vendor and confirms it by voice. Not the number in the email signature. In the case we describe in our article, attackers had already edited that signature to their own line, so the club's "verification" call went straight to the scammer.

Two more that pair well with it:

- Dual approval for any unusual or urgent payment request
- Two-factor authentication on every staff email account

We put this together with four other scams that reach club staff, including the phone and text versions most teams haven't been trained on: https://clubsupportinc.com/blog/top-5-social-engineering-scams-targeting-club-staff-and-how-you-can-stop-them/

08/31/2026

We have published an event technology checklist for club managers. Twelve steps, covering everything a member event actually runs on:

▪️ Wi-Fi and bandwidth
▪️ Power and circuits
▪️ Audiovisual and assistive listening
▪️ Check-in, guest data and payments
▪️ The rehearsal, and the plan for when something fails anyway

One example from the list. If your ballroom has a microphone and speakers, it is expected to offer hard-of-hearing members a way to hear the speeches. The US Access Board's guide to the ADA Standards states that assistive listening systems are required in all assembly areas equipped with audio amplification.

Many clubs already own a system. Fewer can say when it was last switched on, or whether the receivers still hold a charge. Worth finding out before your next member event, along with whether your registration form asks about accessibility needs and whether anyone reads the answers.

Free to read, nothing to fill in: https://clubsupportinc.com/blog/private-club-event-technology-checklist/

08/24/2026

10 security habits that take one evening to set up and protect both your family and your club.

Most of them are free. All of them work. Here's the checklist:

🔹 Use a password manager for strong, unique passwords
🔹 Turn on Multi-Factor Authentication everywhere possible
🔹 Secure your home Wi-Fi: strong password + firmware updates
🔹 Set up automatic backups (cloud + external drive)
🔹 Keep devices updated: phones, tablets, laptops, routers
🔹 Teach family and kids to spot phishing and scams
🔹 Set parental controls or safe browsing for kids
🔹 Be alert for phone and gift card scams
🔹 Review financial and credit accounts regularly
🔹 Have an emergency plan: know who to call if accounts are compromised

The last one is the most skipped. When an account gets compromised, the first hour matters, and knowing who to call saves it.

Save this list and go through it this week.

08/13/2026

Most club data breaches don't start with a hacker in a hoodie. They start with a shared password, an old server, or a backup that was never tested.

The good news: the most common mistakes are also the cheapest to fix.

We put together the 7 IT mistakes we see most often in clubs, with a practical fix for each, plus a quick 5-question self-audit for your next leadership meeting.

Read the article: https://clubsupportinc.com/blog/7-it-mistakes-that-put-your-clubs-member-data-at-risk/

08/07/2026

Choosing an IT provider for your club usually happens once every 5 to 7 years. Which means most GMs and controllers do it with little practice and a lot at stake: member data, payment systems, and every busy Saturday in between.

We put together a practical guide based on 20+ years of working only with private clubs.

It covers the questions to ask before signing, the red flags that should end a conversation, and how to structure the contract so the controller isn't surprised by invoices.

One rule of thumb from the guide: if a provider can't name a club they've supported for 5+ years, and one they lost, keep looking.

Read it here: https://clubsupportinc.com/blog/how-to-choose-the-right-it-partner-for-your-club-a-practical-guide-for-gms-and-controllers/

Address

Toronto, ON

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+18447608324

Website

https://www.clubsupportinc.com/

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