05/25/2026
What does client support at Rival look like after 13 years?
Bonnie Kasto, Client Support Representative, put together this look into her role, what she’s learned over the years, and what life at Rival looks like from Onanole, Manitoba.
From starting with very little office or computer experience to helping brokers navigate everything from download and accounting questions to desktop and technical support, Bonnie’s story is a great reminder that growth comes from being willing to learn and adapt.
One thing that stood out to us:
“You’re never too old to start something new, and there’s always something new to learn.”
Thanks for sharing your story, Bonnie!