01/30/2023
Qualifications:
• Communicates well with the public in a professional manner.
• Self-starter who can work independently.
• Outgoing
• Experience in the Graphic Communications/Printing industry a plus
• Customer Service experience preferred.
• Sales experience preferred.
• Adept with using a computer and experience in the
Microsoft Office suite of software, including Excel.
• Experience with ERP and CRM systems preferred.
• Ability to think quickly and solve problems.
Essential Responsibilities:
• Providing outstanding customer service through both oral and
written communications.
• Maintain existing customer relationships and work to create new
customer relationships.
• Prepare and process quotes, orders, and sample requests.
• Communicate fully with internal and external customers and
follow-up promptly with quotes, requests, orders, and other tasks.
• Work with all stakeholders, such as sales representatives,
administrative staff, production staff, suppliers, and customers on
orders and projects, including pricing, technical specifications, and
meeting deadlines.
• When appropriate, advise customers on best strategies to achieve
their desired outcomes.
• Other duties as assigned.
