01/05/2026
Happy New Year!
Thank you for being part of our family and selecting Varial Hosting as your independent hosting provider.
If you are new to our company or have been a customer with us from the start, we value you and greatly appreciate your support of our business, your phone calls and emails that help us get to know you, your referrals and recommendations, and having the ability to watch your websites come to life.
When we first started 22 years ago there were many companies like us. Small, local hosting providers that offered very personal service. Few companies like us exist any more. The hosting providers we modelled ourselves after in our early years have all been bought up by large investment firms, owned by billionaires seeking to control the market. This centralization has led to an Internet that is now owned and controlled by only a handful of massive corporations.
We are a family owned and operated business that are committed to providing personal service. Our 24/7 support ticket response time average for 2025 was just 20 minutes!
2025 also saw our best server stability ever. All of our servers achieved >99.99% uptime including scheduled maintenance with some servers even having 100% uptime. This is thanks large in part due to our large investment in new server hardware last year and improvements made in the stability of our software stack.
AI was a hot topic in our workplace this year.
No we aren’t trading in our human support experts for AI agents. 😆
AI and machine learning have played a large part in securing our servers for years. They help to train our firewalls to recognize and block attacks, even before reaching your website.
While WordPress is still our customer’s top choice for a website development platform, our Sitejet Builder is emerging as a great alternative for clients looking to create a simple website themselves. With the launch of its new AI website generator, with just your company name, business type, and a short description about your company, Sitejet can instantly generate a beautiful, responsive website for you with content and page structures best suited to your business.
AI has also been a real nuisance this year.
AI scrapers have begun aggressively visiting websites, often overwhelming them with traffic to scrape website contents as quickly as possible. While search engine bots will adhere to rules on how quickly to browse pages and what content they should not access, many AI scrapers do not play nice. In fact some AI scraper bots act more like attackers, hiding their identities to look like real visitors, and using botnets and proxy networks to connect from thousands of locations all at once to make blocking them extremely difficult.
This is a challenge that we and the entire hosting industry are working to find solutions for.
Thank you for another amazing year! If you have any questions, concerns, or suggestions for our company, we would love to hear from you.
Wishing you all the best in 2026!
Sincerely,
Ryan Smith, CEO
Varial Hosting
