In 2002 Scott started asking small business owners and executives what they disliked about their computers, network and support. Over and over again, he heard spine-tingling, blow-by-blow accounts of things like:
- Our computer people take days to return my calls … And when they do all I hear is finger-pointing. Isn’t anyone accountable for anything anymore?
- It’s too complicated… we just want to
do our jobs, run our business…
- Nobody understands how it impacts my business when things don't run properly
- I spend all this money on equipment and see no returns on the investment… They didn’t even explain why I needed the new stuff or what it was going to do for my business
- What time is it? My computer’s already locked up at least twice today.
- What am I paying for? Their bill and explanations are always in Geek Speak. Seeing an opportunity to provide something different, BeckTek - a Technology Management Firm- launched in March 2004 to help small businesses owners and executives run their businesses faster, easier and more profitably. Protecting client’s best interests and delivering a superior client service experience earned BeckTek a coveted Greater Moncton Excellence Award for Service Excellence, the only IT Company to do so in the 27 year history of the awards. Since opening BeckTek, Scott has talked before, met with and worked with hundreds of business owners and executives throughout Atlantic Canada. Scott enjoys helping business professionals get past their fears and uncertainty regarding technology. He is passionate about reducing client’s business risks, turning technology into a competitive advantage and improving their profitability. Over the past decade, Scott has had many of his articles and columns published in newspapers and magazines. He has appeared several times on TV’s Global News providing insight into technology issues. Presently Scott is in the process of writing his first book which is scheduled to be published in early 2014.
