We are a North American leader in customer communications solutions. We are inspired by building strong relationships with our clients, and We are known for our expertise with integrated customer experience platforms. If it matters to you, it matters to us
Born in Toronto in 1994, Touchlogic specializes in PCI compliant payment processing, custom IVR application development, along with voice, SMS, and email solutions that are multilingual capable. We dedicate ourselves to keeping up with the latest tech trends to deliver new and advanced services to our clients. We take building strong, long-lasting relationships seriously; some of which are with the largest utilities and institutions in Canada. We believe that great customer service includes automation technology that is seamless and effective. Designing, developing and hosting advanced and interactive communication solutions is what we love to do. We continue to grow with major power, hydro, financial and telecommunications companies, with our primary focus being on integrated customer experience platforms. We specialize in these platforms and inspire companies to create credible multichannel relationships with their clients. As a company, we know great customer engagement delivers great business outcomes. That’s why we don’t stop at your campaign launch- we know the importance of analytics and stay involved to report results back to you. We have developed and continue to upgrade a range of features to facilitate campaign management and evaluation, including a self-serve portal to throttle outbound calling capacity and monitor real-time campaign activity (to learn more visit our website).
