08/03/2026
Your patients completed intake.
Then they heard from you when it was time to pay.
That's not a patient journey.
That's a billing cycle with an onboarding form attached.
The operators keeping GLP-1 patients through the first 90 days are doing something different.
They're communicating at the moments that matter:
➡️ When expectations need to be set
➡️ When uncertainty typically peaks
➡️ When a refill should be on their radar
➡️ When engagement drops and intervention is still possible
Not just when a payment is due.
This is lifecycle infrastructure. And it's the difference between patients who stay and patients who quietly disappear.