Tough Country Communications Ltd.

06/03/2026

Windtower Outage

We have a power related outage on Windtower affecting the Cowley and Lundbreck areas.

No eta from the power provider on restoration

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05/26/2026

05/19/2026

Glenwood Tower Maintenance

We have some upcoming network maintenance scheduled for May 21, 2026 that will likely cause periodic service interruptions throughout the day starting at 10:00am. This will affect Trans-Alta Windrise as well as customers in the Glenwood, Hilspring, Levern, St. Henrys, Twin Butte, McRae, Palmer ranch, Riverwood, Whisper valley, and Blue Trail RV areas.

05/13/2026

Beaver Mines Outage

Outage affecting Beaver Mines area, eta 2 hours

05/08/2026

Services on WindTower are restored, however, the power has not. Our services are working off a generator. If power is not restored in the night, we expect the gas in our generator to run out in the early morning. We will be on site first thing, but serivces may be intermittent until approx 10am on Friday May 8th.

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05/07/2026

WindTower Outage

Power outage this afternoon, utilities are working on the issue.

Possible lightning strike to our equipment.

Affecting customers in the Lundbreck/Cowley area

ETA not yet known.

04/22/2026

There is an ongoing outage affecting the Pincher Creek office that started at 3:00 Am. There is an issue with the network in Calgary crews are investigating.

No ETA at this time 24/7 contacts have been made aware.

Active ticket has been opened in the event that services remain offline.

04/08/2026

Columbia Basin Broadband Corporation would like to inform you of an upcoming maintenance event that not affect your network.

All customers
Network maintenance – not service affecting

Event Start Date & Time: April 09th, 2026 00:00 am MST

Planned Finish Date & Time: April 09th, 2026 06:00 am MST

Impact Duration: Outage for 2 hours

Impacted Circuit IDs :

Any customer subscribed to the internet service

Impact Description:

This notice is to inform you one of the redundant Internet gateways CBBC network is using has scheduled a maintenance window.

Your Internet service will not be affected during this time. However, if your service happens to use that gateway you may notice a brief delay in response while the traffic reroutes to alternative gateway.

If you experience any service issues outside the maintenance window, please follow standard troubleshooting steps - check power, connections to your CPE, and power-cycle it before contacting support.

04/06/2026

We are working on the Beaver Mines tower today. You may experience short outages.. Thank you for the patience.

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