08/17/2026
Meet Matthew — Our Local TELUS Technician
You may have already seen Matthew O’Connor around Peace River and across Alberta North, helping customers get connected, installing services, supporting upgrades, and making sure TELUS customers have the right solutions for their home or business.
Matthew supports both residential and business customers with TELUS services, including Internet, TV & Streaming, Mobility, Security, and Business Services. Whether you’re looking to upgrade, explore new services, refer a friend, or find the right TELUS solution for your home or business, Matthew is a great local contact to help point you in the right direction.
Referral credits may be available for you and your referral, so be sure to ask Matthew for details - especially what referral promotion we have going until end of September!
For repair or technical support, the best first step is to contact TELUS through the TELUS My Account app or by calling TELUS support. Our technical support team has first access to technician appointment availability, and in some cases, they may be able to resolve the issue without needing a technician visit. When a technician is needed, they’ll create the work order required to dispatch Matthew to your home or business.
If you already have an appointment booked and need escalation support, or would like to be considered if a sooner appointment becomes available, you can text Matthew and he’ll do his best to help review earlier options.
A note from Matthew:
“I’m proud to support customers in Peace River and across Alberta North. My goal is to provide honest advice, reliable service, and help customers find TELUS solutions that fit their home, business, and lifestyle.”
Thank you, Matthew, for continuing to support our customers and community with care, professionalism, and local service!
