04/27/2025
West Hill Service Outage
This morning, someone vandalized our network by using a power saw to cut through a major fibre line in the West Hill Saddleback area. All services are down right now. A technician is on site and RCMP have been called, as this has caused a severe impact to our network that left many people and businesses out of service.
While the damage occurred in the Saddleback area, it is affecting service across the entire West Hill. The damage is significant, our team is already assessing the situation and working to restore service.
We sincerely understand the impact this provides our customers and we apologize for the inconvenience. Please know we are on it and are working with the RCMP to investigate who caused this significant damage and impact to your services.