Up West Technologies

06/04/2026

It's been about 9 months since I've opened Up West Technologies. I still get asked on occasion what we do. The answer isn't always straightforward. My prior "life" was focused on cybersecurity - helping organizations understand risks and protect themselves against attackers, being locked out of their data, resilient against system failures. Now, at the heart of it, it's about applying that “safety-first” principle to helping businesses on the Island and beyond across all their technologies, whether it be ensuring their computers run smoothly, the network is always available and reliable, their data is protected, etc. It doesn't matter if you're a health clinic, insurance firm, a farmer, or a hotel, we apply the same approach - providing right-sized and reliable systems to make sure your technology enables your business.

At the end of the day, good IT should be something you don't have to think about. If you'd like that kind of peace of mind for your business, we are always happy to talk.

06/03/2026

We are opening up a list for new patients! We'd appreciate if you could contact us through phone or email, and not through facebook messenger or in person just yet. Thanks!

05/23/2026

📞 Up West Technologies now offers managed VoIP and unified communications for PEI businesses!

This isn't just a phone upgrade. We're now able to offer:

✅ Business voice - call from any device, anywhere
✅ Video conferencing - no app needed, right from your browser
✅ Business SMS and team messaging
✅ Call analytics and live queue monitoring
✅ AI-powered call summaries and transcripts
✅ Microsoft Teams integration
✅ Auto attendant with simple office hours and holiday scheduling - no more manually forwarding calls when you close for the day

One team managing your IT, security, and now your phones. If your business communications costs are too high or are due for a refresh, reach out to us here or at [email protected]

03/01/2026

Tired of high landline costs? I’m gauging interest in a locally managed and supported VoIP (Voice over IP) solution specifically for Islanders who want to keep their home or business landlines but lose the high costs.

The Idea:
✅ Price: Starting at $23 a month
✅ Keep your existing phone
✅ Core Features: Crystal-clear calling, Voicemail-to-Email, Call Display, Call Forwarding, and even "Follow Me" (your home phone can ring your cell if you’re out and about), North American wide Long DIstance
✅ North American Wide Long Distance
✅ Power Outage Ready: Optional Battery Backup Unit to keep your Internet and phone line running for 4–24+ hours during a PEI power outage.
✅ Keep Your Number: You keep your existing 902-###-###X number.
✅ Small Business friendly options: Voicemail-to-Email, Auto-Attendant ("Press 1 for Sales"), Call Display, and a Mobile App to take your office calls anywhere.
✅ 911 CRTC Compliant

WE NEED 5-10 "BETA TESTERS" Before our official launch, I’m looking for up to 10 residential or small business users in West Prince to participate in a Soft Launch.

As a Beta Partner, you will receive:
1) Free Hardware: I will provide the hardware adapter to use your existing phone at no cost.
2) Early Access Rate: A deeply discounted monthly rate for one year in exchange for your feedback as we fine-tune the service for the Island.
3) Local Setup: I’ll help you get everything connected and tested.

How to get involved:
1) LIKE or COMMENT "Interested" below if you want to be notified when the service officially goes live!

2) SEND ME A DM if you’d like to be one of our Beta Testers to help us build this local alternative.

Send a message to learn more

11/04/2025

It’s a real concern, but Canadian small businesses aren't immune to cyber disruption.

The reality is that 73% of small businesses in Canada have experienced a cybersecurity incident, according to the Business Development Bank of Canada (BDC). These incidents are broad, ranging from fraudulent financial transactions to full-blown, extortion-driven ransomware that leaves your systems unusable and your data at risk.

We know it feels overwhelming.

At Up West Technologies, we work with you to understand exactly what’s important to your business and create practical plans to protect it. Our job is to help you build resilience so these disruptions don't slow you down.

Ready to talk about simple steps for better protection?
Send us a direct message or reach out anytime at [email protected]

Send a message to learn more

10/13/2025

It's the time of year where PEI farmers are hard at work digging PEI's world famous potatoes. There's no shortage of technology to get the spuds from the field to your plate, and we're here to help support them in any way we can.

Worried about your potato storage facilities? Learn how to connect your environmental systems reliably and get instant alarms about your assets, no matter the distance.

09/18/2025

I'm Reg MacWilliams, founder of Up West Technologies. After 25 years of designing, implementing, maintaining, and securing IT solutions for organizations worldwide, I'm excited to bring that expertise home. My goal is to help local businesses thrive by making technology work for them, regardless of their industry.

We understand that every business is unique. That's why we offer reliable, secure, and right-sized services, including Managed IT, Cybersecurity, Networking Solutions, and Surveillance Systems. We're here to simplify IT, allowing you to focus on your core business.

We look forward to serving our community and helping your organization succeed.

IT solutions and technologies to enable your business.

09/14/2025

Did you know that Up West Technologies provides services for designing, installing and supporting surveillance systems? We offer all in one solutions (single vendor), integrated solutions (multiple vendors) and tailor the install and services to your requirements.
Do you have a remote facility you want eyes on - we will leverage networking expertise to get you that view in a cost effective and reliable manner.

Security is no longer just about protecting assets; it's about providing a sense of control and confidence in your environment. At Up West Technologies, we design, install, and support  surveillance systems that offer more than just a camera—they provide a strategic eye over your property. Our so...

09/13/2025

If you're an Island business in rural PEI and struggle with unstable internet and cellular, you're not alone. Find out ways to improve staying connected

Wireless Mobile and Internet connectivity in PEI

09/13/2025

Passwords can be annoying, but they are the first step to keeping your data safe. Find out how Password Managers can simplify your security and protect your information better.

Protect your accounts from credential stuffing! Discover password reuse risks and essential digital security practices today.