Cando Information Technology

Cando Information Technology Cando IT is a locally owned and operated Internet Service Provider (ISP). Providing great Internet a CanDo I.T. is as much a philosophy as it is a name.

We are here to provide solutions for our clients and make home and business systems as stress free as possible. There are many different companies on the market today promising to do the same but many fall short. We have looked at the different models and styles of service and customer care support and combined the best features from each to assure a stress free experience. We understand most problems are experience and learning curve in nature and will take time to help you around the curve.

OUTAGE NOTIFICATION:UPDATE: 05-22-22 3:00PM-We are still awaiting an ETA from Bell Canada , partial of the area has been...
05/22/2022

OUTAGE NOTIFICATION:

UPDATE: 05-22-22 3:00PM
-We are still awaiting an ETA from Bell Canada , partial of the area has been restored but there has been no provided updates at this time for the remainder.

UPDATE: 05-22-22 1:15PM
Partial services have been restored at 1:15PM , our technicians will continue to monitor the service in this area as Bell Canada has not provided any further updates for the remaining areas.

Details: There is a mass service outage in the Tamworth, Erinsville and Surrounding area affecting all DSL , Phone and Internet customers. Bell Canada has been notified and has dispatched for repairs. At this time it is believed this issue is a result of the previous storm.

Click Below for details and updates

OUTAGE NOTIFICATION. Date: 05-22-22 Time: 10:31 AM Current Status: Awaiting ETA From Bell Canada Services Affected: DSL internet, Phone Customers/Area Affected: All customers in the Tamworth, Erinsville and Surrounding area. Details: There is a mass service outage in the Tamworth, Erinsville and Sur...

We will be closed Saturday, May 21st and Monday, May 23rd for the Victoria Day Holiday.For after-hours support visit htt...
05/20/2022

We will be closed Saturday, May 21st and Monday, May 23rd for the Victoria Day Holiday.

For after-hours support visit https://www.mycandohome.ca/report-an-issue

call 1-844-MYCANDO (692-2636)
Have a Happy Holiday from all of us at CanDo!

Current Cable Internet Outage :  Napanee South Click for details and updates
05/16/2022

Current Cable Internet Outage : Napanee South
Click for details and updates

OUTAGE NOTIFICATION. Date: 05-16-22 Time: 05:52 PM Current Status: Under investigation/repair by Infrastructure provider. Services Affected: Cable Internet Customers/Area Affected: Napanee (South) , Sarah Street, Alfred Street, Cynthia Street, County Road 9 (River Road), Edgewood Drive, County Road....

Check us out tommrow!
05/14/2022

Check us out tommrow!

Check us out tomorrow at the SPC come on over and fill out a ballot for your chance to win one of three prizes. You coul...
05/14/2022

Check us out tomorrow at the SPC come on over and fill out a ballot for your chance to win one of three prizes. You could win a Google Nest Hub, a Roku Express or a $75 repair gift certificate just by filling out a ballot starting at 9 a.m. Napanee SPC for the Home and Garden Show

Please be advised an outage has occurred on our mail servers at 12:10 AM.  Our mail server provider is actively attempti...
04/22/2022

Please be advised an outage has occurred on our mail servers at 12:10 AM. Our mail server provider is actively attempting to repair the issue as soon as possible , at this time there is no current eta for restoration.

Update: 04-22-22 2:30PM

Our email service has been restored, our server provider is continuing to rebuild the service and we will continue to monitor the connection

April 22, 2022 3:23PM EDT
[Identified] Services on the Synacor hosted Zimbra environment continue to function, but engineers are still working to restore full firewall redundancy.

Messages that were sent to email addresses on the platform during the outage should have been deferred at the sending server to be retried for delivery. Industry standard is to retry for up to 4 days, but this is configurable on each sending platform.

The attempts to send will be at larger and larger intervals, so it is very possible that queued mail won't be delivered before new messages and could be delayed for as much as 24 hours.

Thank you,
NRTC MS Operations Team

We will be closed: Monday, February 21st for Family DayFor support please call 1-844-692-2636 for our automated attendan...
02/19/2022

We will be closed:
Monday, February 21st for Family Day

For support please call
1-844-692-2636 for our automated attendant

or visit www.mycando.ca

Thank you and have a Happy Holiday from The CanDo Crew

02/05/2022

Computer Technician
CanDo Information Technology
113 Richmond Blvd Unit 6, Greater Napanee, ON
$15 - $20 an hour - Full-time, Permanent
Employer actively reviewed candidates 14 days ago

Cando Information Technology is located in Napanee, Ontario and is a locally owned and operated Internet Service Provider. We provide Internet Service , Computer Sales/Service as well as Electronic Sales/Service .

Position: Computer Technician

Employment Type: Full Time

Occupation Tasks:

As a CanDo computer technician, you will be required to provide support for a wide range of technical issues relating to computer systems, electronics and hardware Below you will find a list of responsibilities required for this position:

Setting up and installing new hardware and software systems.
Diagnosing and troubleshooting computer issues.
Maintaining hardware and software by conducting regular maintenance and updates.
Identifying and resolving network and connectivity issues
Upgrading firmware, software, and outdated hardware systems.
Providing technical support to users and resolving technical errors.
Performing regular tests, upgrades, and backups.
Preparing technical documents, such as error and maintenance reports.
Creating user documents and providing training on new computer systems

Worker Characteristics and Requirements:

Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity - Job requires being honest and ethical.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Organization Skills – Including planning and process management
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Experience :

Related Work Experience – 1-2 Years experience in relevant computer technician field
Required Level of Education – High School Diploma or equivalent
CN&TS equivalent certification is not required however will be an asset

Training and education will be provided to accepted applicant.

All applicants must apply via Indeed

https://ca.indeed.com/viewjob?t=computer+technician&jk=b935700960fdb4eb&_ga=2.81115287.1016531319.1644080898-1777465813.1642823082

Great News !  We have added new even faster cable internet plans:180 Mbps Download / 10 Mbps Upload250 Mbps Download / 2...
01/14/2022

Great News !

We have added new even faster cable internet plans:

180 Mbps Download / 10 Mbps Upload
250 Mbps Download / 20 Mbps Upload

The same amazing unlimited CanDo internet but even faster!

See https://www.mycandohome.ca/residential for details

Got a new console or gaming PC for Christmas?  Not enough bandwidth to download your game? Going to take days to play?  ...
12/30/2021

Got a new console or gaming PC for Christmas? Not enough bandwidth to download your game? Going to take days to play? Bring any console or PC to our Napanee office and let us download it for you! This service is free for any current CanDo I.T Customers and $10.00 for others. With out 1GB+ connection we can download your games at blazing speeds. Looking for faster speeds at home , visit www.mycando.ca and see what we Can Do for you!.

Outages detectedThere are currently reported or resolved outages in the Deseronto area.  Please click for details.
12/30/2021

Outages detected

There are currently reported or resolved outages in the Deseronto area. Please click for details.

OUTAGE NOTIFICATION. Date: 12-30-21 Time: 12:40 PM Services Affected: Cable Internet , Cable Television. Customers/Area Affected: 50+ Details: Cogeco is currently listing an active outage in the Deseronto area. The affected customers appear to be surrounding Dundas St and is less then 50 users. Coge...

Address

113 Richmond Boulevard, Unit 6
Napanee, ON
K7R3Z8

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 2pm

Telephone

+18446922636

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