06/18/2026
Most small businesses on Vancouver Island are still running on reactive IT. Support only happens once something breaks, so the problem underneath never gets looked at, and it tends to come back later in a different shape.
Proactive IT changes that relationship. Issues get caught while they're small, before they turn into a Tuesday morning crisis. This is what that looks like in practice: someone working through their day without a frozen screen or a callback they're waiting on.
