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Solutions Metrix

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Solutions Metrix

We are not a simple ERP firm, nor are we software resellers. We’re CRM specialists.

Solutions Metrix is an internationally recognized company offering business consulting and CRM implementation services on platforms such as Creatio, Salesforce, Microsoft Dynamics 365 & SugarCRM to replace outdated segregated systems. We make sure that our clients have the best CRM platform for their business and that it’s implemented the right way. We work with industry leaders in Marketing, Sale

s, Human Resources, Business Management, and many more, and it’s this multi-disciplinary association between sales/marketing/management and IT that gives us a detailed understanding of our client’s needs and business realities.

03/09/2026

Yesterday was International Women’s Day, and we couldn’t let it pass without taking a moment to recognize it.

At Solutions Metrix, we are proud to work alongside incredible women whose talent, leadership, and dedication make a meaningful impact every day. This day is an opportunity to celebrate the women on our team, in our industry, and around the world who continue to drive progress and inspire change.

International Women’s Day also reminds us of the resilience and determination of the women who fought, and continue to fight, for equality, opportunity, and recognition.

Yesterday, today, and every day, we celebrate the strength, intelligence, and achievements of women everywhere.

Here’s a message from the Solutions Metrix team. 💜

02/14/2026

Real love isn’t just about flowers, it’s about trust, support, and growth.

This Valentine’s Day, we’re reflecting on how to better love the people who matter most: your clients and members.

With Creatio + Solutions Metrix, you transform systems to serve your people, better, faster, longer.

Love the Transformation. Love Your Clients.

02/13/2026

Customers expect fast, clear answers, especially at moments that matter.

But when SMS, calls, and emails live in separate tools, conversations get fragmented, automation breaks, and teams spend time logging instead of engaging.

The Twilio SMS/MMS Connector for Creatio changes that by embedding two-way SMS and MMS directly into the CRM.
✔ Messages are logged automatically
✔ Workflows can trigger SMS
✔ Conversations stay tied to customer context

From appointment reminders to service updates, everything happens in one place.

Learn how CRM-native text messaging simplifies communication in our blog article [link]

02/12/2026

See you at ABA Conference for Community Bankers in Orlando ☀️

Solutions Metrix will be on-site in Orlando, FL, Feb 15–17 for ABA’s Conference for Community Bankers. Stop by Booth 313 to say hello.

Nicolas Bohly, Isabel Rios, and Brian Buzak will be there, excited to learn from community bank leaders and keep sharpening how we help banks unify data, improve operational efficiency, and deliver more seamless customer experiences through CRM strategy and digital ex*****on.

If you’re attending (or will be in Orlando), comment or DM us, we’d love to say hello and find time to connect!

02/08/2026

Halftime at the Super Bowl is when everyone watches the show… but it’s also where teams win through adjustments.

In CRM transformation, it’s the same: go-live is rarely the finish line, it’s halftime.
The second half is about:
- clarifying governance (data, priorities, ownership)
- removing frontline friction (service, lending, onboarding)
- automating what steals time (without unnecessary custom dev)
- measuring real outcomes (not just adoption)

That’s where Solutions Metrix + Creatio create value: iterate quickly, deliver visible wins, and make the experience consistent, across digital and branch.
Enjoy the Super Bowl and enjoy the halftime show with Bad Bunny🏈

01/26/2026

🚀 Product Spotlight: Symitar® Membership Agent for Creatio
Credit unions and community-focused financial institutions aren’t short on data, they’re short on clarity.

Member information lives across the core, CRM, and third-party platforms that don’t naturally work together. The result? Teams spend time hunting for answers while members wait for faster, more personalized service.

That’s where AI changes the equation, not by replacing your systems of record, but by acting as an intelligence layer that turns fragmented data into clear, actionable insight for the teams serving members every day.

We just launched our first AI-powered product: the Symitar® Membership Agent for Creatio. Built on large language models (LLMs), it lets staff ask plain-English questions and instantly surface, summarize, and contextualize member data — reducing screen-hopping and enabling more informed member conversations.

While this release is purpose-built for Symitar environments, it reflects a bigger direction we’re investing in. Whether your core is Jack Henry Symitar, Fiserv DNA, CSI, or another platform, we’re building a scalable portfolio of AI agents to unify fragmented data, unlock real-time insight, and drive smarter, more personalized experiences.

The future isn’t about collecting more data.
It’s about delivering the right insight, at the right moment, at scale.
Explore our AI-powered solutions on the Creatio Marketplace: https://marketplace.creatio.com/app/symitarr-membership-agent-creatio

We make banking make sense. CU around! 🧡

01/14/2026

Same mission. Sharper focus. We are Solutions Metrix - ushering in a more modern expression of who we are.

We’re proud of where we’ve been, and excited to welcome you into what’s next.

12/24/2025

Before the year turns its final page, we wanted to share something magical.

This year, we decided to have a bit of fun exploring our future by inviting AI into our storytelling and creating a holiday video for our partners, clients, and the incredible community that supports us.

With Sebastien Forget always darting between ideas, meetings, and time zones, we wondered: what if, just for a moment, we could conjure a "double" to help keep things moving? 💡

What followed was a playful experiment in what’s possible when modern tools meet curious minds.

As AI continues to reshape how our industry thinks, builds, and connects, we see it not as a replacement for human insight, but as a powerful companion to it. One that helps us move faster, think broader, and imagine more boldly.

From all of us at Solutions Metrix, we wish you a holiday season filled with warmth, laughter, good food, well-earned rest, and perhaps a little unexpected magic along the way. 🎄🥂

12/15/2025

A boat party in December?? ❄️
Absolutely. And we loved every second of it.

Our team bundled up, braved the Montreal cold, and spent an unforgettable evening on a holiday cruise! We dressed to the nines, welcomed SMers from around the world, and shared an incredible moment together out on the water. ✨

First, a huge shoutout to our amazing HR team, Mayssa Ghoul and Ozan Yalçın, you outdid yourselves! This night was truly special thanks to you. 🙌

It was the perfect way to close out 2025: we danced, enjoyed delicious food and drinks, and took the time to celebrate a year full of growth, milestones, and shared success.

Now, we’re raising a glass to 2026, to new wins, bigger goals, and the continued growth we’re building together. 🥂

Cheers to what’s next!

08/06/2025

This past weekend, the Solutions Metrix team proudly participated in the Spencer C Duncan Make It Count Foundation 5K—a meaningful way to kick off the month and pay tribute to Spencer and all the courageous heroes who served in defense of our freedom.

Whether in Kansas or spread across North America, our team came together in spirit to honor the legacy of those who sacrificed so much. We are humbled and grateful to support a cause that reflects our core values of respect, community, and service.

We’re honored to take part in this important initiative and look forward to continuing our support next year.

Here’s to giving back - and making it count

07/17/2025

Solutions Metrix is proud to sponsor Spencer C Duncan Make It Count 5k again this year, fueling programs that honour fallen heroes and uplift veterans and their families.

This foundation reminds us that service doesn't end with a uniform. It lives on in how we stand by those who answered the call—and share their stories.

Join us and get involved in any way you can. Whether you donate, participate in the 5K, or spread the word, your support helps ensure their courage is never forgotten.

🔗 Learn more about the foundation or make a donation: https://makeitcounttoday.org/donate/

Let’s show up for those who showed up for us.

Address

300-426 Rue Ste-Hélène
Montreal, QC
H2Y2K7

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://linktr.ee/solutions_metrix

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