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Riva International

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Riva International

Riva makes CRM more powerful, easy, and smarter for enterprise organizations in regulated industries

Riva offers innovative technology and data operations to help sales, marketing, and service professionals in regulated industries deepen customer relationships and meet strategic goals. Our Relationship Engine securely and intelligently conditions, curates, and synchronizes customer data so that it gets placed into the right context – whether that is a long-term relationship, a busy inbox or calendar application, or a complex multi-platform enterprise environment. Riva’s solutions make leading CRM platforms and business applications like Outlook, Exchange, and Google Workspace interoperable – securely and at scale. By doing so, we deliver a reliable, compliant, and actionable Customer 360 to 850+ global enterprises.

10/09/2026

😳 Missed the October 1 deadline for Microsoft EWS retirement? It's not too late to maintain access, but you need to act quickly.

If you rely on EWS to sync emails, contacts, and activities between Exchange Online and Dynamics CRM on-premises, Microsoft's phased rollout will eventually cut off your sync, creating CRM data gaps and compliance risks.

Know your options and have a transition plan in place before the hard deadline.

Learn more in our blog:
https://na3.hubs.ly/y0FNkm0

10/06/2026

🧩 Still piecing together meeting notes after every call?

Riva’s Meeting Intelligence solution automatically generates summaries, action items, and next steps, syncing it all directly into your CRM.

No more scrambling for context. Connect insights to the right CRM records and prepare for better meetings faster, while keeping customer data secure.

And now for a limited time, you can request a free trial and see firsthand how Riva turns meetings into trusted intelligence.

Request a Free Trial:
https://na3.hubs.ly/y0FBqN0

09/29/2026

⏰ First deadline is almost here for the Microsoft EWS retirement.

On Oct. 1, 2026, Microsoft begins blocking EWS in Exchange Online. If you're using EWS to sync emails, contacts and activities between Exchange Online and Dynamics CRM on-premises, it's not too late to take action.

Learn how the change might impact you, and explore your options for maintaining complete, reliable CRM data.

Read our blog:
https://na3.hubs.ly/y0D_050

09/25/2026

Dreamforce 2026 was a blast ⚡

It was an incredible week connecting with Trailblazers, customers and partners on the future of CRM-ready intelligence and putting AI to work. From bold ideas to practical conversations (plus 🔥 Dreamfest ft. Usher & Gwen Stefani), we’re thrilled to have been a part of the experience.

Thank you again to Benjamin Kazan, AVP, Information Systems at Manulife global wealth and asset management (GWAM), for taking the stage with our Co-Founder and CEO, Stéphane Zanoni, discussing how you can use connected data and AI to reduce seller friction and serve clients more effectively.

A few takeaways:

⚡ AI success is about more than adoption or time saved – it's about how that capacity improves client engagement.

⚡ Trusted AI starts with reliable customer context – syncing emails, contacts and meetings to the CRM gives teams and AI a more complete client story.

⚡ AI must fit into real workflows – the biggest impact happens when intelligence is built into the tools teams already use.

These themes, and Salesforce’s vision for AIforce, align with what we’re building at Riva – bringing AI and trusted business context together wherever you work, so you can strengthen client relationships.

Thanks to everyone who stopped by, picked up a Mystery Box, and shared your day-to-day challenges. We’re energized to help you on your CRM and AI journey.

See you next year! 🚀

Learn more – Dreamforce recap:
https://na3.hubs.ly/y0DL610

09/23/2026

🤝 AI success is about more than adoption or time saved. It’s about using that extra capacity to create better client experiences.

At Dreamforce 2026, Benjamin Kazan, AVP of Information Systems at Manulife global wealth and asset management (GWAM), joined our Co-Founder and CEO, Stéphane Zanoni, in a live session that explored how to apply AI in a way that gives sellers more time and better context to serve clients.

Our latest blog highlights five lessons from the discussion that will help you keep AI innovation grounded in human outcomes.

Check out the blog:
https://na3.hubs.ly/y0DzgG0

09/18/2026

Dreamforce 2026 brought together an important conversation about the future of AI and the seller experience.

Riva was proud to take the stage with Benjamin Kazan, AVP, Information Systems at Manulife, alongside our Co-Founder and CEO, Stéphane Zanoni, to discuss a simple but powerful idea: AI delivers its greatest value when it helps advisors spend more time building trusted client relationships.

A few themes stood out:

💡 AI should strengthen, not replace, the human connection at the heart of financial services.

💡 Trusted, relevant client context helps advisors prepare, act with confidence, and follow through.

💡 Success is not only about adoption or time saved; it’s about how that capacity improves client engagement.

💡 Employee experience, thoughtful change management, and clear guardrails all matter as AI evolves.

Thank you to Manulife, and especially Benjamin, for sharing your perspective and helping make this such a meaningful discussion.

We’re also deeply grateful to the customers who continue to partner with Riva. Your trust and collaboration help shape our vision for AI that is grounded in trusted client context within the CRM.

Riva delivers that context, giving AI the reliable foundation it needs to reduce administrative friction and help client-facing teams focus on the conversations that matter most.

That’s the future Riva is working to enable: AI that helps organizations build stronger, more informed, more impactful client relationships.

Learn more about how we bring trusted customer context into your flow of work:
https://na3.hubs.ly/y0D3qS0

09/17/2026

📣 Don't miss the Riva and Manulife live session TODAY at Dreamforce!

Benjamin Kazan, AVP, Information Systems at Manulife, joins our Co-Founder and CEO, Stéphane Zanoni, to discuss how connected data and AI can be used to reduce seller friction and strengthen client engagement.

📅 Today, Sep 17 at 10:30 AM PST
📍 Moscone West, L2, Theater 4

Add it to your calendar:
https://na3.hubs.ly/y0CQWw0

Come ready to learn about trusted client context and keeping human connection at the center of your AI initiatives.

See you there! 👋

09/15/2026

Meet at 2026 🚀

Big news today! Salesforce has announced AIforce, bringing Salesforce data, workflows and business logic into the AI tools where people already work.

But that future depends on strong CRM context.

Riva helps turn client context across meetings, emails, calendars and conversations into trusted CRM intelligence, so AI can deliver more relevant insights and actions.

👋 Come say hi at Booth #204 – We’d love to meet you and explore how to move your CRM further into your workflow.

Or book a 1:1 meeting here:
https://na3.hubs.ly/y0CGFY0

09/14/2026

📣 UPDATE: New time and location for the Riva and Manulife live Dreamforce session!

📅 Thursday, September 17 at 10:30 AM PST
📍 Moscone West, L2, Theater 4

Join Benjamin Kazan, AVP, Information Systems at Manulife, and Stéphane Zanoni, Co-Founder and CEO at Riva – Learn how AI and reliable data reduces seller friction, creates more client-facing time, and strengthens human connection.

Add it to your Dreamforce calendar:
https://na3.hubs.ly/y0Cynn0

09/10/2026

The Riva team is getting ready for Dreamforce 2026! 🙌

Stop by our booth to put faces to names, meet the people behind Riva, and talk about how your team can capture more complete CRM activity data without adding more manual work.

We’d love to see you in San Francisco.

Find us and plan your visit:
https://na3.hubs.ly/y0Cjhk0

Address

11007 106 Avenue NW
Edmonton, AB
T5H4R7

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	9am - 5pm

Website

http://www.rivaengine.com/

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