Riva International

09/02/2026

💭 Using AI to improve CRM accuracy and customer engagement is not just a future vision, but a practical reality.

Forrester’s independent Total Economic Impact™ study found that Riva clients achieve 374% ROI and save more than 95,000 hours on manual CRM-related tasks.

How are they doing it? By eliminating clicks from user experiences, improving data quality and reducing the friction of switching between tools – all with practical AI layered into existing functionality.

Get the full Forrester report to learn more:
https://na3.hubs.ly/y0BT-70

09/01/2026

🎉 Riva is heading to Dreamforce 2026!

Our team is excited to be back in San Francisco to connect, talk CRM data and AI, and share what we’ve been working on.

Come find us at the Riva booth, meet the team, and see how Riva helps bring reliable CRM context to the work happening in your inbox.

And there may be something fun waiting for booth visitors, too. 👀

Get the details and plan your visit: https://na3.hubs.ly/y0BPbc0

08/25/2026

Long client email threads often contain the decisions, commitments, risks, and next steps that shape a relationship. But finding that context should not require reading every message again.

Riva’s new AI Email Summary turns synchronized email conversations into concise, CRM-ready summaries of key points, decisions, and next steps, connected to the appropriate client record.

Help teams prepare faster, improve continuity during handoffs, and make the customer intelligence already in email more useful. ✨

Learn more about Riva's AI capabilities: https://na3.hubs.ly/y0Bmrp0

Riva delivers AI inside Outlook, turning emails and meetings into trusted CRM context to drive faster decisions, better relationships, and governance.

08/21/2026

🤔 AI meeting summaries can save time, but regulated organizations need more than a polished recap.

Our new blog explores the governance questions that matter most: approved capture, retention, access controls, auditability, and CRM connection.

Read the blog: https://na3.hubs.ly/y0B3S90

08/20/2026

📚📅 Student advisors need a clear view of when they are available to meet with students.

When Salesforce Education Cloud and Outlook or Google calendars are managed separately, student-facing teams can spend extra time updating schedules, resolving conflicts, and keeping availability accurate.

Our latest blog looks at how syncing calendars can reduce scheduling friction and help student advisors focus more of their day on students.

Read the blog: https://na3.hubs.ly/y0B0R20

08/12/2026

AI needs context, not just data.

Customer conversations are happening everywhere: Zoom, Teams, email, CRM. When those interactions stay fragmented, AI cannot give your teams the complete picture or the next best action.

In our last webinar with Forrester, we explored how Riva brings conversation data together to uncover the context behind every customer relationship.

And the impact is real. Forrester’s independent Total Economic Impact™ analysis found that Riva delivered 374% ROI, $1.7M in net present value, and 95,000 hours saved.

Download the report and explore the full Forrester findings: https://na3.hubs.ly/y0zk-m0

08/10/2026

Your meetings are full of answers. The problem is finding them when you need them.

With Meeting Intelligence, instantly uncover decisions, action items, next steps, transcripts, summaries, and insights from every past conversation, all in one place.

Ask a question. Get the context. Move work forward.

Stop digging through notes. Start getting answers.

See what your meetings have been trying to tell you: https://na3.hubs.ly/y0zkR20

08/07/2026

📅 Every client meeting contains valuable context. For financial services organizations, the challenge is capturing it securely and turning it into usable intelligence.

Learn how to move beyond meeting notes with a governed approach to meeting intelligence that strengthens CRM visibility, continuity, and client service. 🚀

👉 Download the guide: https://na3.hubs.ly/y0z7910

08/05/2026

Microsoft is retiring Exchange Web Services in Exchange Online, creating a new challenge for organizations using on-premises Dynamics CRM.

Learn what the October 2026 change means for email, calendar, and activity sync, and explore the options for maintaining complete, reliable CRM data.

Read our latest blog: https://na3.hubs.ly/y0z6Kp0

07/31/2026

Every client meeting contains valuable insights. The question is whether your organization is capturing and operationalizing them. 👀

👉 Take our free Meeting Intelligence Readiness Diagnostic to uncover gaps, assess your readiness, and receive personalized recommendations to strengthen meeting capture, governance, CRM visibility, and productivity: https://na3.hubs.ly/y0yXS-0