10/20/2022
ITConnect is a premier provider of enterprise-class IT design, consulting, and assessment services. We specialize in providing effective IT managed solutions that reduce the total cost of ownership of client network environments while enhancing systems reliability and productivity.
We are looking for an enthusiastic Computer and Information Systems Manager to join our dynamic team. Your primary focus will be working with our projects team on client systems. Your support duties will involve all aspects of a Windows server environment, Azure AD, backup systems, LAN and WAN networks, server virtualization and client specific systems. Your extensive communication skills will assist you in keeping our clients updated, informed, and content.
Responsibilities:
• Respond to escalated service desk tickets
• Maintain and configure monitoring system used to check critical servers and systems.
• Installation, configuration and administration of Windows, VMware, and Hyper-V environments.
• Advanced Active Directory support
• Perform virtual, base server builds and upgrades in a timely manner.
• Respond rapidly and accurately to break-fix escalations when production systems have failed.
• Maintain and monitor data backup systems, enterprise anti-virus and application support.
• Work with our IT team implementing new software and hardware technologies.
• Perform IT project work as assigned
• Maintain accurate documentation of client networks, resolved issues, and client information
• Identify and suggest possible improvements on established procedures.
• Deliver customer experience that meets and exceeds client expectations
Required skills:
• Customer Focus
• Excellent communication skills
• Ability to work in a team, and work independently
• Ability to work effectively under pressure
• Excellent problem-solving skills
• Accountability and Dependability
• Ethics and Integrity
• Excellent documentation and organization skills
• Exceptional multi-tasking abilities and prioritization skills
Experience:
• At least 2-3 years of Microsoft desktop and server environment, Active Directory, Azure AD, VMWare, and Networking including SonicWALL, FortiGate and Cisco.
Education:
•Completion of a college program or a university in computer science, network administration, Web technology, or a related field.
Job type: Full-time, Permanent, 8 hours shift, Monday to Friday.
Business address: 210 – 5000 Bridge St, Delta BC, V4K 2K4
Language of work: English
Benefits:
• Dental care
• Extended health care
• Group Insurance
• Paid time off
• Vision care
Wage: $80,000 - $90,000 a year
Apply to: [Email hidden]
Please note only Canadian Citizens and permanent residents will be contacted for the opportunity.
